This position will provide comprehensive Global Trade Compliance and Operational support for Hershey India s exports and imports. The role will be reporting to Head, Materials Planning and will have a strong dotted line to HSY s Global Trade Compliance Manager, focusing on establishing strategic direction, setting priorities, and implementing functional execution.
Key Responsibilities:
Global Trade Compliance Program: Manage Hershey India s Global Trade Compliance Program, including the compliance audit process and Free Trade Agreement (FTA) qualifications.
Regulatory Liaison: Act as the local liaison with the Central Board of Indirect Taxes and Customs (CBIC), Directorate General of Foreign Trade, and other government agencies concerning import/export activities.
Dashboard Support: Support the Global Trade Dashboard and maintain a local compliance dashboard for imports and exports.
System Implementation: Assist in the implementation of system capabilities for trade compliance tasks and identify and recommend improvements for logistics compliance processes and performance.
Audit Coordination: Coordinate and implement routine audits with Global Trade Centers of Excellence (COEs) for the Hershey India to ensure compliance with government requirements specific to foreign trade and logistics security.
Regulatory Knowledge: Gather in-depth knowledge of applicable regulations for India and share updates with relevant functional areas regarding changes in laws or requirements that affect the import/export process.
Additional Responsibilities:
Customs Compliance: Serve as the local point of contact for customs compliance requests from regional customers, including HS Classification, Country of Origin, and other related inquiries.
Project Support: Support import/export and compliance projects based on business needs and identify potential cost-saving opportunities through FTAs, duty drawback, and other similar customs schemes.
Summary of major duties include:
Hershey India Customs Compliance Program maintenance
- Ongoing maintenance of HSY India s Customs Compliance Manual
- Audit Process (follow methodology, document errors and share reports with Global Trade Compliance)
- Liaison with India Customs Broker. Participate in monthly Brokerage Performance Metrics/KPIs with Global Trade Compliance team
- Support HS classification process for Hershey India s import/exported items
- Ensure Record keeping policy is followed
- Maintain copies of Broker Management Guidelines and ensure yearly renewal of brokerage expectations. Coordinate with GTC on yearly assessments and brokerage reviews.
- Support Training to other areas in import/export compliance
- Work with GT COE on any CBIC, DGFT and other government agencies request for information or audits.
- Support implementation of systems capabilities for trade compliance tasks (FTA, HTS, etc.)
- Keep up-to-date with changes in India laws and regulations as it pertains to Customs, Import and Export, and communicate necessary information to all appropriate parties and GT COE.
Master Data Responsibilities
- Master List Maintenance: Maintain an up-to-date master list of imported materials.
- FTA Eligibility and COO Maintenance: Manage and maintain the eligibility of products for Free Trade Agreements.
Global Trade Operations
- Gather shipping requirements from Supply Chain/internal teams to facilitate placing ocean bookings with forwarder
- Prepare documents ahead of shipment arrival to customer
- Define and track metrics to ensure service levels are met
- Perform Monthly and Quarterly Supplier Performance Review (Customs Brokers & Forwarders)
Project Stakeholder
- Participate in projects as deemed necessary by the business and departments
Career Development
- Goal Setting and Training: Develop annual goals, participate in cross-training, and define and support your career path and succession planning.
Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:
Working knowledge of India based FTAs including Rules of origin and qualification methodologies
Strong understanding of Harmonized Tariff System Classification general rules of interpretation
Previous work experience in Import/Exports Compliance, food industry recommended
Experience with India Food inspection agencies (i.e. FSSAI)
Ability to work on a daily basis with teams across geographies (Asia, Middle East, etc) and multitask between projects
Self-managed. Needs to be able to follow up and complete projects with limited daily supervision
Strong initiative & Change Management
Interpersonal communication skills, relationship management and collaboration skills
Able to present professional and technical materials to different audiences
Strong attention to details and analytical skills
Strong follow-up skills
Adaptive to fast and continuous change
Strong oral and written communications skills
Understanding of product line and related logistical product characteristics
Analytical/math and problem solving skills
Computer skills including data entry, PC, Windows, database and MS Office.
Understanding of logistics information systems and system handoffs (i.e. SAP, S4, GTS), or other internet logistics based tools
