Assistant Manager - Front Desk

3 - 6 years

2 - 5 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Assistant Manager to join our Front Desk team at Hilton, with 3-6 years of experience in the hospitality industry.

Roles and Responsibility

  • Manage front desk operations, ensuring seamless guest experiences.
  • Supervise and coordinate front desk staff activities.
  • Develop and implement strategies to enhance customer satisfaction.
  • Handle guest complaints and resolve issues professionally.
  • Maintain accurate records and reports.
  • Collaborate with other departments to achieve business objectives.

Job Requirements

  • Proven experience in front desk management or a related field.
  • Strong leadership and communication skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Excellent problem-solving and analytical skills.
  • Familiarity with hotel management systems and software.
  • Strong attention to detail and ability to maintain high standards.

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