Assistant Manager - Front Desk

3 - 6 years

2 - 5 Lacs

bengaluru

Posted:1 day ago| Platform: Naukri logo

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Skills Required

front desk office assistance front office hospitality hotel management back office operations receptionist activities customer service back office management office administration office coordination data entry operation guest relations data entry

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Assistant Manager to join our Front Desk team at Hilton, with 3-6 years of experience in the hospitality industry.

Roles and Responsibility

  • Manage front desk operations, ensuring seamless guest experiences.
  • Supervise and coordinate front desk staff activities.
  • Develop and implement strategies to enhance customer satisfaction.
  • Handle guest complaints and resolve issues professionally.
  • Maintain accurate records and reports.
  • Collaborate with other departments to achieve business objectives.

Job Requirements

  • Proven experience in front desk management or a related field.
  • Strong leadership and communication skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Excellent problem-solving and analytical skills.
  • Familiarity with hotel management systems and software.
  • Strong attention to detail and ability to maintain high standards.

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