Assistant Manager – E-Commerce

Job Summary

Key Responsibilities

• Platform Management (Domestic & International):
• Manage day-to-day operations across e-commerce platforms such as Amazon, Flipkart, Myntra, Nykaa (Domestic), and Amazon Global, Noon, etc. (Cross-border).
• Upload and optimize product listings, monitor pricing, promotions, and competitor activity.
• Coordinate with internal teams and platform partners for smooth onboarding, promotions, and issue resolution.
• Sales & Revenue Growth:
• Work towards achieving sales targets by driving growth across e-commerce platforms.
• Analyze sales data, identify trends, and propose strategies to increase conversion and basket size.
• Implement promotional campaigns and measure ROI for different channels and geographies.
• Inventory & Supply Chain Coordination:
• Work closely with the warehouse and supply chain team to ensure stock availability and timely dispatch.
• Maintain optimal inventory levels on domestic and international platforms.
• Coordinate with logistics partners for smooth cross-border order fulfillment, customs clearance, and returns management.
• Marketing & Merchandising:
• Collaborate with the digital marketing team for platform-based ads (Amazon Ads, Flipkart Ads, etc.).
• Ensure high-quality visual and content standards for product pages.
• Monitor customer reviews and ratings to improve product listings and service quality.
• Reporting & Analytics:
• Prepare and present weekly/monthly performance reports.
• Track KPIs including GMV, AOV, conversion rate, return rate, and customer feedback.
• Provide actionable insights to management to support strategic decisions.
  

Qualifications & Experience

• Bachelor’s/Master’s degree in Business, Marketing, or related field.
• 3–5 years of relevant experience in e-commerce (domestic and/or cross-border).
• Familiarity with tools like Amazon Seller Central, Flipkart Seller Hub, Shopify, ChannelAdvisor, or other OMS/PIM tools.
• Understanding of cross-border commerce regulations, logistics, and payment systems.
  

Key Skills

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Excel, data analytics, and dashboarding tools.
• Self-starter with the ability to multitask and manage time effectively.
  

Preferred

• Experience with global marketplaces (Amazon Global, Noon, etc.).
• Knowledge of digital advertising platforms (AMS, Sponsored Ads, etc.).