Job
Description
Role Overview: As an Assistant Manager - CRM at Wealth Clinic, you will be responsible for supervising and ensuring documentation processes, coordinating with builders, handling client escalations, and actively participating in new product launches. Your role will require confident communication and people skills, as well as superb organizational abilities to thrive in a fast-paced environment. Key Responsibilities: - Supervising and ensuring documentation and process following in booking logins and system at developers - Timely submission of branch reports such as sales reports, event reports, and other daily basis data reports required by heads - Supervising all builder and project reconciliations - Project empanelment and coordination for booking logins at builders - Handling KYC pendency, updating STS, NOC, discount notes, and debit note processes - Working on branch MIS reports as required by the Branch Head - Supervising pre-sales and after-sales coordination by the back office/CRM team - Managing client escalations and actively participating in new product launches - Hands-on control on CRM software and knowledge of various ERP software - Managing emails, post-sales tasks, dispatching documents to customers, and maintaining MIS - Collection calling, handling old and irritated customers, escalation handling, unit shifting, fund transfer, and ownership transfer cases Qualification Required: - Total Experience Required: 3 to 5 Years in Real Estate/Others Additional Details of the Company: Wealth Clinic focuses on creating a positive and productive environment that promotes professional and personal growth for its employees. The organization conducts various activities, including induction programs, training, and development programs, as well as rewards and recognition programs to motivate its employees. Wealth Clinic values long-term relationships with its team members, recognizing and investing in talents for a better future outcome. The company's core values include integrity, teamwork, transparency, innovation, dynamism, and customer-centric approach. If you believe in job stability, long-term associations, and have the skills required for the CRM Manager role at Wealth Clinic, connect with the talent acquisition team at hr@wealth-clinic.com. Join our growing family and be a part of a community that values integrity, teamwork, transparency, innovation, dynamism, and customer-centricity. Role Overview: As an Assistant Manager - CRM at Wealth Clinic, you will be responsible for supervising and ensuring documentation processes, coordinating with builders, handling client escalations, and actively participating in new product launches. Your role will require confident communication and people skills, as well as superb organizational abilities to thrive in a fast-paced environment. Key Responsibilities: - Supervising and ensuring documentation and process following in booking logins and system at developers - Timely submission of branch reports such as sales reports, event reports, and other daily basis data reports required by heads - Supervising all builder and project reconciliations - Project empanelment and coordination for booking logins at builders - Handling KYC pendency, updating STS, NOC, discount notes, and debit note processes - Working on branch MIS reports as required by the Branch Head - Supervising pre-sales and after-sales coordination by the back office/CRM team - Managing client escalations and actively participating in new product launches - Hands-on control on CRM software and knowledge of various ERP software - Managing emails, post-sales tasks, dispatching documents to customers, and maintaining MIS - Collection calling, handling old and irritated customers, escalation handling, unit shifting, fund transfer, and ownership transfer cases Qualification Required: - Total Experience Required: 3 to 5 Years in Real Estate/Others Additional Details of the Company: Wealth Clinic focuses on creating a positive and productive environment that promotes professional and personal growth for its employees. The organization conducts various activities, including induction programs, training, and development programs, as well as rewards and recognition programs to motivate its employees. Wealth Clinic values long-term relationships with its team members, recognizing and investing in talents for a better future outcome. The company's core values include integrity, teamwork, transparency, innovation, dynamism, and customer-centric approach. If you believe in job stability, long-term associations, and have the skills required for the CRM Manager role at Wealth Clinic, connect with the talent acquisition team at hr@wealth-clinic.com. Join our growing family and be a part of a community that values integrity, teamwork, transparency, innovation, dynamism, and customer-centricity.
