Assistant Manager

Job Description

Job Description Position and Department Details Role: Asst.Manager (Onroll) Department: Operations Hub, Data & Capability (GIX-Intelligence). Job Role: Lean Activities: Operational Excellence : Identify and implement improvement opportunities to enhance quality, reduce latency, optimize costs, and mitigate risks, driving overall efficiency and effectiveness of output. Process Governance and Compliance : Oversee and ensure that all processes are accurately documented, up-to-date, and aligned with standard operating procedures (SOPs), guaranteeing consistency and adherence to established protocols. Process Optimization and Analysis : Conduct thorough analyses of existing processes, leveraging tools such as Value Stream Mapping (VSM) and Failure Mode Effect Analysis (FMEA) to identify areas for improvement and inform data-driven decision-making. Capability Development and Training : Design and deliver training programs for employees on Lean methodologies and tools, including Root Cause Analysis (RCA), FMEA, and other relevant techniques, to enhance skills and knowledge, and foster a culture of continuous improvement. DQM Activities: Data Quality Monitoring : Develop and implement data quality monitoring processes to identify and track data quality issues, including data validation. Data Quality Reporting : Create and maintain data quality reports to track and analyze data quality metrics, including data accuracy, completeness, and consistency. Data Quality Issue Resolution : Collaborate with stakeholders to identify and resolve data quality issues, including root cause analysis and implementation of corrective actions. Data Quality Process Development : Develop and maintain data quality processes and procedures, including data validation rules, data cleansing procedures, and data normalization standards. Stakeholder Management : Communicate data quality issues and resolutions to stakeholders, including business users, data analysts, and IT teams. Process Improvement : Continuously monitor and improve data quality processes and procedures to ensure they are efficient, effective, and aligned with business needs. Compliance : Ensure data quality processes and procedures comply with regulatory requirements, including data privacy and data security regulations. Training and Development : Provide training and development opportunities to data quality team members to ensure they have the necessary skills and knowledge to perform their jobs effectively. Special Projects : Participate in special projects, including data quality assessments, data quality audits, and data quality improvement initiatives Basic Qualification: Graduate/Masters (preferably business/commerce background) with at least 4 to 6 years of experience in lean practice. Excellent working knowledge of advanced MS Excel, MS Word and MS PowerPoint, MS outlook. Good communications skills and experience in handling senior stakeholders. Certification: Lean Six Sigma Green Belt Certification is must. Preferable: Lean Six Sigma Black Belt Certified. Expectations: The individual should be a quick learner, diligent and efficient in timely completion of tasks assigned The individual should be able to think independently, logically, and critically assess the requirement and ensure troubleshooting and solutions The individual should be able to multi-task and handle multiple activities at a time The individual should have attention to detail and should be solution oriented.