Assistant Manager, CIO and PaaS

Diageo

7 - 11 years

35 - 40 Lacs

bengaluru

Posted:2 days ago| Platform:

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Skills Required

paas risk management operations compliance legal coaching business operations learning and development sales field sales communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role

The Team is the first point of contact for Commercial Sales and Field Sales teams and is responsible for Key Account/National Account level customer and Outlet level customer Agreement, Invoice management, Pricing and document retention.
The CIO & Pricing Assistant Manager will act as the single point of contact for the Team Leader of the process & also the market contacts.
The role is expected to provide operational, functional, and coaching support to the team members of the team as per the request and instruction from the line manager.

Dimensions:

Market/Role Complexity

Top Accountabilities

The Junior Manager will also have specific on-going responsibility including but not limited to:
Responsible for all Contract and Invoice Operations processes
Responsible for quality work for Contract & Invoice Operations activities
Responsibility and ownership of market
Liaise & Co-ordinate with market stake holders, sales reps to understand context around claims received, activation status and appropriate evidence required
Manage co-ordination between key internal stakeholders to ensure smooth and compliant implementation of CPI
Offer query resolution support to a range of internal stakeholders, including the credit, master data, COPS, legal, and antitrust teams
Liaise with internal stake holders
Liaise with the customer on Invoicing related issues.
Ensure a 100% Compliance across all the areas of Invoicing and Audits
Take ownership and devise strategies with the Sales on the invoicing processes.
Service mindset for the market & customer
Think out of the box, Go out of what is documented
Represent team as second level, during absence of manager / TL and support the internal teams

Qualifications and Experience Required

Excellent Business communication (Verbal communication & written)
Experience in Contract and Invoice operations processes, would be advantageous
Results oriented, strong drive and urgency
Able to work under pressure and tight deadlines
Awareness of controls and risk management
Strong problem identifying and problem-solving skills.
Build and sustain excellent relationships with multiple stakeholders
Experienced in working within shared service center environment
Multi-tasking with precision to accuracy

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