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Jupiter Aqua Lines
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Assistant Manager- After Sales Services

Assistant Manager- After Sales Services

Jupiter Aqua Lines

4 - 7 years

3 - 4 Lacs

Mohali

Posted:1 month ago| Platform:

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Skills Required

Service Industry Faucets Manufacturing Industry After Sales Service Sanitary Ware Product industry Warranty Complaint Handling Technical Services After Sales Support Spare Parts Customer Complaints Complaints Customer Queries Service Operations Bathroom Fittings

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job description Job Title: Assistant Manager After Sales Service Location: Mohali Salary: Up to 32,000 per month Notice Period: 0 to 15 days Experience Required: Minimum 3-7 years in after-sales service or related roles Key Responsibilities : Lead and manage the after-sales service team to ensure smooth day-to-day operations. Ensure all customer complaints and service requests are resolved within the defined timelines. Coordinate with internal departments and service partners to provide efficient and timely support. Monitor service metrics and customer satisfaction, taking corrective actions when needed. Train and guide team members for continuous performance improvement. Maintain accurate records of complaints, resolutions, and service history. Prepare service reports and update management at regular intervals. Requirements: Proven experience in after-sales service or customer support roles. Strong team management and leadership abilities. Excellent communication and interpersonal skills. Customer-oriented mindset with a proactive approach. Ability to work under pressure and manage multiple tasks efficiently. Knowledge of CRM tools or service management software is a plus. Interested candidates can share their CVs at kashish@jaljoy.com or can Whatsapp at 7743004520 Job Types: Full-time, Permanent Pay: 25,000.00 - 32,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

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Assistant Manager- After Sales Services