Assistant Housekeeping Manager

Job Description

Job Summary: We are seeking a proactive and experienced Assistant Housekeeping Manager to support the smooth operation of the housekeeping department at our resort. The role involves supervising daily housekeeping activities, ensuring high standards of cleanliness, guest satisfaction, and staff performance. The ideal candidate should be hands-on, detail-oriented, and capable of assisting in managing a team in a high-volume, guest-centric environment. Key Responsibilities: Assist the Housekeeping Manager in overseeing the day-to-day housekeeping operations, including guest rooms, public areas, back-of-house, and laundry. Supervise housekeeping staff to ensure high levels of cleanliness and service quality are maintained. Conduct regular inspections of rooms and public areas to ensure standards are met. Coordinate staff schedules and assign duties to ensure efficient coverage. Support staff training, onboarding, and performance evaluation. Handle guest complaints and requests promptly and professionally. Monitor housekeeping supplies and assist in inventory management and procurement. Ensure compliance with health, safety, and hygiene standards (including resort-specific protocols). Coordinate with other departments such as Front Office and Maintenance for smooth operations. Assist in generating housekeeping reports and performance metrics for senior management. Qualifications: Diploma or degree in Hotel Management or related field. 2–4 years of experience in housekeeping, preferably in a hotel or resort, with at least 1 year in a supervisory or assistant managerial role. Strong knowledge of housekeeping practices, cleaning techniques, and hygiene protocols. Excellent leadership, communication, and interpersonal skills. Proficient in Microsoft Office and housekeeping/property management systems. Ability to work flexible hours including weekends and holidays. Preferred Qualifications: Experience in a resort, luxury hotel, or large hospitality property. Familiarity with eco-friendly and sustainable housekeeping practices. Knowledge of PMS systems like Opera, IDS, or similar. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person