Assistant Front Desk Manager

4 - 6 years

2 - 5 Lacs

Posted:21 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Assistant Front Desk Manager to join our team. The ideal candidate will have 2-5 years of experience in the hospitality industry, with excellent communication and customer service skills.

Roles and Responsibility
  • Manage front desk operations, ensuring seamless check-in and check-out processes for guests.
  • Coordinate with other departments to ensure efficient guest services and high-quality customer satisfaction.
  • Handle guest complaints and resolve issues professionally and courteously.
  • Maintain accurate records of guest interactions and transactions.
  • Ensure compliance with company policies and procedures.
  • Collaborate with the front office team to achieve sales targets and improve overall performance.
Job Requirements
  • Minimum 2 years of experience in the hospitality industry, preferably in a front desk management role.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong knowledge of front office operations, including reservation systems and guest relationship management software.
  • High school diploma or equivalent required; degree in hospitality management preferred.
  • Ability to lift up to 25 pounds and stand for long periods of time.

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