Provide coaching and direction to the site team while serving as backup to the Post Facilities Manager, fostering an environment that supports teamwork and performance excellence
Deliver excellent customer service by building effective relationships with key stakeholders and ensuring service delivery meets contractual obligations and client expectations
Manage multiple vendors across hard and soft services to ensure timely, budget-compliant service delivery while assisting the JLL Procurement Team with vendor procurement processes
Monitor financial processes including accounts payable procedures and contract management to ensure best value delivery to the client
Oversee site operations including building procedures, performance measures, and critical environment requirements while seeking ways to reduce costs and improve standards
Review contractor Safe Work Method Statements (SWMS) and support the implementation of JLLs Operational Risk Management (ORM) program and business continuity plans
Provide 24/7 emergency call support and site attendance as required, following established escalation procedures and incident reporting protocols.

Required Qualifications:

Minimum 2-3 years of experience in facilities management or related field
Demonstrated experience in vendor management and stakeholder relationship building
Knowledge of health and safety compliance requirements in facility operations
Strong financial acumen with experience in budget monitoring and contract management
Excellent communication skills with ability to work effectively across all organizational levels
Experience in implementing operational standards and performance measures
Proven ability to work in fast-paced environments requiring flexibility and multitasking

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