Area Sales Manager (LFS Store Operations)

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Rupa is today one of the best knitwear brands in India, covering the entire range of knitted garments from innerwear to casual wear. Over the years, Rupa has evolved to become the frontrunner in India and a leading player in global markets with far-reaching footprints and millions of satisfied customers.

Rupa believes in moving ahead not just in terms of volumes, but also in technology and product innovations. In line with evolving consumer preferences and market demands, Rupa periodically introduces new varieties in each sub-brand. These products incorporate the latest fabric innovations, cutting-edge production techniques, and advanced design elements to give the finest experience of style and comfort to the end-user.

Rupa Frontline, Macroman, Thermocot, Softline, etc.

Area Sales Manager (LFS Store Operations) based at Head Office - Kolkata

Role Requirement:

• Education:

  MBA/PGDM is preferred.

• Experience:

  Minimum 7+ years of experience in LFS Store Operation management.

• Industry Exposure:

  Must have working experience in Textile/Fashion & Apparel.

Key Responsibilities:

• Staff Management:

Recruit, train, schedule, and motivate store staff to ensure high levels of customer service and productivity.

• Inventory & Supply Chain:

Monitor inventory levels, manage stock control, and coordinate with partner warehouse team to ensure timely product replenishment and prevent stockouts or overstocking.

• Operational Efficiency:

Develop and implement operational procedures, optimize store processes.

• Customer Satisfaction:

Ensure excellent customer service, resolve customer complaints, and maintain high service quality to foster loyalty.

• Visual Merchandising:

Implement and maintain visual merchandising standards and ensure the overall store presentation is excellent.

• Performance Analysis:

Analyze sales data, market trends, and key performance indicators (KPIs) to optimize product assortment, promotional activities, and overall performance.

Skills:

• Leadership and Management: Ability to lead and motivate teams effectively.
• Financial Acumen: Strong understanding of budgeting, financial analysis, and cost management.
• Customer Service Excellence: Exceptional skills in providing high-quality customer service and resolving issues.
• Organizational Skills: Excellent time management, attention to detail, and ability to multitask.
• Analytical Skills: Proficiency in data analysis to make informed decisions for business improvement.
• Communication: Strong communication skills to coordinate with staff, vendors, and other departments.
• Problem-Solving: Ability to anticipate and solve operational challenges and bottlenecks.

Interested candidates, please share your updated resume at piyali.hr@rupa.co.in & olimita.hr@rupa.co.in