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8.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Title: Senior Python Developer – Backend Engineering Company: Darwix AI Location: Gurgaon (On-site) Type: Full-Time Experience Required: 4–8 Years About Darwix AI Darwix AI is building India’s most advanced GenAI-powered platform for enterprise sales teams. We combine speech recognition, LLMs, vector databases, real-time analytics, and multilingual intelligence to power customer conversations across India, the Middle East, and Southeast Asia. We’re solving complex backend problems across speech-to-text pipelines , agent assist systems , AI-based real-time decisioning , and scalable SaaS delivery . Our engineering team sits at the core of our product and works closely with AI research, product, and client delivery to build the future of revenue enablement. Backed by top-tier VCs, AI advisors, and enterprise clients, this is a chance to build something foundational. Role Overview We are hiring a Senior Python Developer to architect, implement, and optimize high-performance backend systems that power our AI platform. You will take ownership of key backend services—from core REST APIs and data pipelines to complex integrations with AI/ML modules. This role is for builders. You’ll work closely with product, AI, and infra teams, write production-grade Python code, lead critical decisions on architecture, and help shape engineering best practices. Key Responsibilities 1. Backend API Development Design and implement scalable, secure RESTful APIs using FastAPI , Flask , or Django REST Framework Architect modular services and microservices to support AI, transcription, real-time analytics, and reporting Optimize API performance with proper indexing, pagination, caching, and load management strategies Integrate with frontend systems, mobile clients, and third-party systems through clean, well-documented endpoints 2. AI Integrations & Inference Orchestration Work closely with AI engineers to integrate GenAI/LLM APIs (OpenAI, Llama, Gemini), transcription models (Whisper, Deepgram), and retrieval-augmented generation (RAG) workflows Build services to manage prompt templates, chaining logic, and LangChain flows Deploy and manage vector database integrations (e.g., FAISS , Pinecone , Weaviate ) for real-time search and recommendation pipelines 3. Database Design & Optimization Model and maintain relational databases using MySQL or PostgreSQL ; experience with MongoDB is a plus Optimize SQL queries, schema design, and indexes to support low-latency data access Set up background jobs for session archiving, transcript cleanup, and audio-data binding 4. System Architecture & Deployment Own backend deployments using GitHub Actions , Docker , and AWS EC2 Ensure high availability of services through containerization, horizontal scaling, and health monitoring Manage staging and production environments, including DB backups, server health checks, and rollback systems 5. Security, Auth & Access Control Implement robust authentication (JWT, OAuth), rate limiting , and input validation Build role-based access controls (RBAC) and audit logging into backend workflows Maintain compliance-ready architecture for enterprise clients (data encryption, PII masking) 6. Code Quality, Documentation & Collaboration Write clean, modular, extensible Python code with meaningful comments and documentation Build test coverage (unit, integration) using PyTest , unittest , or Postman/Newman Participate in pull requests, code reviews, sprint planning, and retrospectives with the engineering team Required Skills & QualificationsTechnical Expertise 3–8 years of experience in backend development with Python, PHP. Strong experience with FastAPI , Flask , or Django (at least one in production-scale systems) Deep understanding of RESTful APIs , microservice architecture, and asynchronous Python patterns Strong hands-on with MySQL (joins, views, stored procedures); bonus if familiar with MongoDB , Redis , or Elasticsearch Experience with containerized deployment using Docker and cloud platforms like AWS or GCP Familiarity with Git , GitHub , CI/CD pipelines , and Linux-based server environments Plus Points Experience working on audio processing , speech-to-text (STT) pipelines, or RAG architectures Hands-on with vector databases or LangChain , LangGraph Exposure to real-time systems, WebSockets, and stream processing Basic understanding of frontend integration workflows (e.g., with HTML/CSS/JS interfaces) Show more Show less
Posted 2 weeks ago
5.0 years
0 Lacs
Anupgarh, Rajasthan, India
Remote
Description CRA II (Sponsor dedicated) Athens Homebase Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong. Job Responsibilities Performs site qualification, site initiation, interim monitoring, site management activities and close-out visits (performed on-site or remotely) ensuring regulatory, ICH-GCP and/or Good Pharmacoepidemiology Practice (GPP) and protocol compliance. Uses judgment and experience to evaluate overall performance of site and site staff and to provide recommendations regarding site-specific actions; immediately communicates/escalates serious issues to the project team and develops action plans. Maintains a working knowledge of ICH/GCP Guidelines or other applicable guidance, relevant regulations, and company SOPs/processes. Verifies the process of obtaining informed consent has been adequately performed and documented for each subject/patient, as required/appropriate. Demonstrates diligence in protecting the confidentiality of each subject/patient. Assesses factors that might affect subject/patient’s safety and clinical data integrity at an investigator/physician site such as protocol deviation/violations and pharmacovigilance issues. Per the Clinical Monitoring/Site Management Plan (CMP/SMP): o Assesses site processes o Conducts Source Document Review of appropriate site source documents and medical records o Verifies required clinical data entered in the case report form (CRF) is accurate and complete o Applies query resolution techniques remotely and on site, and provides guidance to site staff as necessary, driving query resolution to closure within agreed timelines o Utilizes available hardware and software to support the effective conduct of the clinical study data review and capture o Verifies site compliance with electronic data capture requirements May perform investigational product (IP) inventory, reconciliation and reviews storage and security. Verifies the IP has been dispensed and administered to subjects/patients according to the protocol. Verifies issues or risks associated with blinded or randomized information related to IP. Applies knowledge of GCP/local regulations and organizational procedures to ensure IP is appropriately (re)labelled, imported and released/returned. Routinely reviews the Investigator Site File (ISF) for accuracy, timeliness and completeness. Reconciles contents of the ISF with the Trial MasterFile (TMF). Ensures the investigator/physician site is aware of the requirement of archiving essential documents in accordance with local guidelines and regulations. Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs and Clinical Monitoring Plan/Site Management Plan. Supports subject/patient recruitment, retention and awareness strategies. Enters data into tracking systems as required to track all observations, ongoing status and assigned action items to resolution. For assigned activities, understands project scope, budgets, and timelines; manages site-level activities / communication to ensure project objectives, deliverables and timelines are met. Must be able to quickly adapt to changing priorities to achieve goals / targets. May act as primary liaison with study site personnel, or in collaboration with Central Monitoring Associate. Ensures all assigned sites and project-specific site team members are trained and compliant with applicable requirements. Prepares for and attends Investigator Meetings and/or sponsor face to face meetings. Participates in global clinical monitoring/project staff meetings (inclusive of Sponsor representation, as applicable) and attends clinical training sessions according to the project specific requirements. Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions. Maintains a working knowledge of ICH/GCP Guidelines or other applicable guidance, relevant regulations, and company SOPs/processes; completes assigned training as required. For Real World Late Phase, the CRA II will use the business card title of Site Management Associate II. Additional responsibilities include: o Site support throughout the study lifecycle from site identification through close-out o Knowledge of local requirements for real world late phase study designs o Chart abstraction activities and data collection o Collaboration with Sponsor affiliates, medical science liaisons and local country staff o The SMA II may be requested to train junior staff o Identify and communicate out of scope activities to Lead CRA/Project Manager o Proactively suggest potential sites based on local knowledge of treatment patterns, patient advocacy and Health Care Provider (HCP) associations Qualifications Bachelor’s degree or RN in a related field or equivalent combination of education, training and experience Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements Must demonstrate good computer skills and be able to embrace new technologies Excellent communication, presentation and interpersonal skills Ability to manage required travel of up to 75% on a regular basis Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. Show more Show less
Posted 2 weeks ago
5.0 years
0 Lacs
Anupgarh, Rajasthan, India
Remote
Description CRA II - Shanghai Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong. Job Responsibilities Performs site qualification, site initiation, interim monitoring, site management activities and close-out visits (performed on-site or remotely) ensuring regulatory, ICH-GCP and/or Good Pharmacoepidemiology Practice (GPP) and protocol compliance. Uses judgment and experience to evaluate overall performance of site and site staff and to provide recommendations regarding site-specific actions; immediately communicates/escalates serious issues to the project team and develops action plans. Maintains a working knowledge of ICH/GCP Guidelines or other applicable guidance, relevant regulations, and company SOPs/processes. Verifies the process of obtaining informed consent has been adequately performed and documented for each subject/patient, as required/appropriate. Demonstrates diligence in protecting the confidentiality of each subject/patient. Assesses factors that might affect subject/patient’s safety and clinical data integrity at an investigator/physician site such as protocol deviation/violations and pharmacovigilance issues. Per the Clinical Monitoring/Site Management Plan (CMP/SMP): o Assesses site processes o Conducts Source Document Review of appropriate site source documents and medical records o Verifies required clinical data entered in the case report form (CRF) is accurate and complete o Applies query resolution techniques remotely and on site, and provides guidance to site staff as necessary, driving query resolution to closure within agreed timelines o Utilizes available hardware and software to support the effective conduct of the clinical study data review and capture o Verifies site compliance with electronic data capture requirements May perform investigational product (IP) inventory, reconciliation and reviews storage and security. Verifies the IP has been dispensed and administered to subjects/patients according to the protocol. Verifies issues or risks associated with blinded or randomized information related to IP. Applies knowledge of GCP/local regulations and organizational procedures to ensure IP is appropriately (re)labelled, imported and released/returned. Routinely reviews the Investigator Site File (ISF) for accuracy, timeliness and completeness. Reconciles contents of the ISF with the Trial MasterFile (TMF). Ensures the investigator/physician site is aware of the requirement of archiving essential documents in accordance with local guidelines and regulations. Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs and Clinical Monitoring Plan/Site Management Plan. Supports subject/patient recruitment, retention and awareness strategies. Enters data into tracking systems as required to track all observations, ongoing status and assigned action items to resolution. For assigned activities, understands project scope, budgets, and timelines; manages site-level activities / communication to ensure project objectives, deliverables and timelines are met. Must be able to quickly adapt to changing priorities to achieve goals / targets. May act as primary liaison with study site personnel, or in collaboration with Central Monitoring Associate. Ensures all assigned sites and project-specific site team members are trained and compliant with applicable requirements. Prepares for and attends Investigator Meetings and/or sponsor face to face meetings. Participates in global clinical monitoring/project staff meetings (inclusive of Sponsor representation, as applicable) and attends clinical training sessions according to the project specific requirements. Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions. Maintains a working knowledge of ICH/GCP Guidelines or other applicable guidance, relevant regulations, and company SOPs/processes; completes assigned training as required. For Real World Late Phase, the CRA II will use the business card title of Site Management Associate II. Additional responsibilities include: o Site support throughout the study lifecycle from site identification through close-out o Knowledge of local requirements for real world late phase study designs o Chart abstraction activities and data collection o Collaboration with Sponsor affiliates, medical science liaisons and local country staff o The SMA II may be requested to train junior staff o Identify and communicate out of scope activities to Lead CRA/Project Manager o Proactively suggest potential sites based on local knowledge of treatment patterns, patient advocacy and Health Care Provider (HCP) associations Qualifications Bachelor’s degree or RN in a related field or equivalent combination of education, training and experience Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements Must demonstrate good computer skills and be able to embrace new technologies Excellent communication, presentation and interpersonal skills Ability to manage required travel of up to 75% on a regular basis Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. Show more Show less
Posted 2 weeks ago
5.0 years
0 Lacs
Anupgarh, Rajasthan, India
Remote
Description Sr CRA I, FSP Korea Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong. Job Responsibilities Performs site qualification, site initiation, interim monitoring, site management and close-out visits (performed on-site or remotely) ensuring regulatory, ICH-GCP and/or Good Pharmacoepidemiology Practice (GPP) and protocol compliance. Uses judgment and experience to evaluate overall performance of site and site staff and to provide recommendations regarding site-specific actions; immediately communicates/escalates serious issues to the project team and develops action plans. Maintains a working knowledge of ICH/GCP Guidelines or other applicable guidance, relevant regulations, and company SOPs/processes. Verifies the process of obtaining informed consent has been adequately performed and documented for each subject/patient as required/appropriate. Demonstrates diligence in protecting the confidentiality of each subject/patient. Assesses factors that might affect subject/patient’s safety and clinical data integrity at an investigator/physician site such as protocol deviation/violations and pharmacovigilance issues. Per the Clinical Monitoring/Site Management Plan (CMP/SMP): Assesses site processes Conducts Source Document Review of appropriate site source documents and medical records Verifies required clinical data entered in the case report form (CRF)is accurate and complete via review of site source documents and medical records Applies query resolution techniques remotely and on site, and provides guidance to site staff as necessary, driving query resolution to closure within agreed timelines Utilizes available hardware and software to support the effective conduct of the clinical study data review and capture Verifies site compliance with electronic data capture requirements May perform investigational product (IP) inventory, reconciliation and reviews storage and security. Verifies the IP has been dispensed and administered to subjects/patients according to the protocol. Verifies issues or risks associated with blinded or randomized information related to IP. Applies knowledge of GCP/local regulations and organizational procedures to ensure IP is appropriately (re)labelled, imported and released/returned. Routinely reviews the Investigator Site File (ISF) for accuracy, timeliness and completeness. Reconciles contents of the ISF with the Trial Master File (TMF). Ensures the investigator/physician site is aware of the requirement of archiving essential documents in accordance with local guidelines and regulations. Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs and Clinical Monitoring Plan/Site Management Plan. Supports subject/patient recruitment, retention and awareness strategies. Enters data into tracking systems as required to track all observations, ongoing status and assigned action items to resolution. Understands project scope, budgets, and timelines for own and others’ activities in the clinical team; manages site-level activities / communication to ensure project objectives, deliverables and timelines are met. Must be able to quickly adapt to changing priorities to achieve goals / targets. May act as primary liaison with project site personnel, or in collaboration with Central Monitoring Associate. Ensures all assigned sites and project-specific site team members are trained and compliant with applicable requirements. Prepares for and attends Investigator Meetings and/or sponsor face to face meetings. Participates, and may, with supervision, lead, global clinical monitoring/project staff meetings (inclusive of Sponsor representation, as applicable) and attends clinical training sessions according to the project specific requirements. Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions. May provide training or mentorship to more junior level CRAs. May perform training and sign off visits for junior CRA staff, as assigned. May be mentored and assigned clinical operations lead tasks under supervision of an experienced Clinical Operations Lead (COL), or operational line manager. For Real World Late Phase (RWLP), the Sr. CRA I will use the businesscard title of Sr. Site Management Associate I. Additional responsibilities include: Site support throughout the study lifecycle from site identification through close out Knowledge of local requirements for real world late phase study designs Chart abstraction activities and data collection As required, collaborate and build relationships with Sponsor and other affiliates, medical science liaisons and local country staff Identify and communicate out of scope activities to Lead CRA/Project Manager Proactively suggest potential sites based on local knowledge of treatment patterns, patient advocacy and Health Care Provider (HCP) associations Identify operational efficiencies and process improvements Develop country level informed consent forms Collaborate with RWLP Regulatory team to ensure updated regulatory information is applied and shared Participate in bid defense meetings Qualifications Bachelor’s degree or RN in a related field or equivalent combination of education, training and experience Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements Must demonstrate good computer skills and be able to embrace new technologies Excellent communication, presentation and interpersonal skills. Basic level of critical thinking skills expected. Ability to manage required travel of up to 75% on a regular basis Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. Show more Show less
Posted 2 weeks ago
5.0 years
0 Lacs
Anupgarh, Rajasthan, India
Remote
Description CRA II (Single Sponsor dedicated) Croatia Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong. Job Responsibilities Performs site qualification, site initiation, interim monitoring, site management activities and close-out visits (performed on-site or remotely) ensuring regulatory, ICH-GCP and/or Good Pharmacoepidemiology Practice (GPP) and protocol compliance. Uses judgment and experience to evaluate overall performance of site and site staff and to provide recommendations regarding site-specific actions; immediately communicates/escalates serious issues to the project team and develops action plans. Maintains a working knowledge of ICH/GCP Guidelines or other applicable guidance, relevant regulations, and company SOPs/processes. Verifies the process of obtaining informed consent has been adequately performed and documented for each subject/patient, as required/appropriate. Demonstrates diligence in protecting the confidentiality of each subject/patient. Assesses factors that might affect subject/patient’s safety and clinical data integrity at an investigator/physician site such as protocol deviation/violations and pharmacovigilance issues. Per the Clinical Monitoring/Site Management Plan (CMP/SMP): o Assesses site processes o Conducts Source Document Review of appropriate site source documents and medical records o Verifies required clinical data entered in the case report form (CRF) is accurate and complete o Applies query resolution techniques remotely and on site, and provides guidance to site staff as necessary, driving query resolution to closure within agreed timelines o Utilizes available hardware and software to support the effective conduct of the clinical study data review and capture o Verifies site compliance with electronic data capture requirements May perform investigational product (IP) inventory, reconciliation and reviews storage and security. Verifies the IP has been dispensed and administered to subjects/patients according to the protocol. Verifies issues or risks associated with blinded or randomized information related to IP. Applies knowledge of GCP/local regulations and organizational procedures to ensure IP is appropriately (re)labelled, imported and released/returned. Routinely reviews the Investigator Site File (ISF) for accuracy, timeliness and completeness. Reconciles contents of the ISF with the Trial MasterFile (TMF). Ensures the investigator/physician site is aware of the requirement of archiving essential documents in accordance with local guidelines and regulations. Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs and Clinical Monitoring Plan/Site Management Plan. Supports subject/patient recruitment, retention and awareness strategies. Enters data into tracking systems as required to track all observations, ongoing status and assigned action items to resolution. For assigned activities, understands project scope, budgets, and timelines; manages site-level activities / communication to ensure project objectives, deliverables and timelines are met. Must be able to quickly adapt to changing priorities to achieve goals / targets. May act as primary liaison with study site personnel, or in collaboration with Central Monitoring Associate. Ensures all assigned sites and project-specific site team members are trained and compliant with applicable requirements. Prepares for and attends Investigator Meetings and/or sponsor face to face meetings. Participates in global clinical monitoring/project staff meetings (inclusive of Sponsor representation, as applicable) and attends clinical training sessions according to the project specific requirements. Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions. Maintains a working knowledge of ICH/GCP Guidelines or other applicable guidance, relevant regulations, and company SOPs/processes; completes assigned training as required. For Real World Late Phase, the CRA II will use the business card title of Site Management Associate II. Additional responsibilities include: o Site support throughout the study lifecycle from site identification through close-out o Knowledge of local requirements for real world late phase study designs o Chart abstraction activities and data collection o Collaboration with Sponsor affiliates, medical science liaisons and local country staff o The SMA II may be requested to train junior staff o Identify and communicate out of scope activities to Lead CRA/Project Manager o Proactively suggest potential sites based on local knowledge of treatment patterns, patient advocacy and Health Care Provider (HCP) associations Qualifications Bachelor’s degree or RN in a related field or equivalent combination of education, training and experience Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements Must demonstrate good computer skills and be able to embrace new technologies Excellent communication, presentation and interpersonal skills Ability to manage required travel of up to 75% on a regular basis Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. Show more Show less
Posted 2 weeks ago
4.0 years
0 Lacs
New Delhi, Delhi, India
On-site
Job Description: Duties And Responsibilities: The intern will have to associate with, and assistrespective TSP department in their functionality.Accountabilities:TSP MOCCreating MOC documents like work order as laid down in the various companydocuments in accordance to instruction provided by shift MOC staff. Follow up on allreported discrepancies related to MOC function.TSP EngineeringReliability Data Collection, Coherency & Quality Checks, and data analysis TechnicalPublication review and compliance. Multi ATA technical support for aircraft airframe andavionics systems, powerplant & structures.TSP PlanningAssist Planning Engineer in creating work orders and Work package Orders related toPlanning. Assist Planning Engineer in management of Planning Workflow. Supportdevelopment of dashboard/KPI for Planning DomainTSP Technical RecordsAssist with archiving of technical records. Assist Technical Records officer inmanagement of Technical Records Workflow. Support development of dashboard/KPIfor Technical Records DomainFHS Components OperationsAssist in day to day activities of the respective Components Operations team.Education:AME Diploma (3 or 4 years program) or University Bachelor (B.Tech)Specialization/Stream: Highly organized and structured, with excellent computer skills (Microsoft Word, Excel,PowerPoint, G-suite etc) Excellent communication skills and experience in customer management. Excellent level of spoken and written English. Should be assertive especially when dealing with unforeseen events that affect the plan.Should be a team player and have a proactive approach with colleagues. Knowledge about Indian / International Aviation regulations (EASA / DGCA) with regardto aviation training will be an advantageProfessional experience: 0-3 yearsThis job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.Company: Airbus India Private LimitedEmployment Type:Internship-------Experience Level:StudentJob Family:Customer Flight/Mission & Ops Support By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Position Overview Job Title : Corporate bank – PA Utility, AS Location: Mumbai, India Role Description The role is an extension of the onshore Business Management & Control team – CB DIPL Utility. It involves liaising with COOs and Business Managers across the CB products and Infrastructure partners. The role requires a hands-on individual, who will be involved in the day to day running of the business & responsible for business management activities across all CB products. Overview: Deutsche Banks’ Corporate Bank (CB) is a market leader in cash management, trade finance & lending, securities services and Trust & Agency Services. Focusing on the treasurers and finance departments of corporate and commercial clients and financial institutions across the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. Corporate Bank Central: The corporate Bank Central team comprises of the Business management, Divisional control office, KYC, Mercury & other central functions. The scope of the Business Management activities will typically be diverse and may include strategic business planning, financial control and reporting tasks, control function liaison, headcount management and compensation matters, IT and Ops service management and enhancement, co-ordination of business case approval and project sponsorship. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Acting as an owner and the first point of contact to coordinate tasks and admin activities for the Managing Director and/or Director including: Co-ordinate calendars / schedules to ensure effective time management and prioritization of engagements where necessary Own the setup of meetings across multiple time zones, booking rooms and coordinating catering so that events run without disruption. Working with the Site Lead Assistant to co-ordinate and oversee site-wide events. Prepare materials for internal and external mandates e.g. presentations, spreadsheets, management reports, agendas to a professional standard, maintaining attention to detail Provide administrative support for project work and ad hoc activities, including division specific tasks (eg on-boarding, space planning) Establish trust to be able to handle sensitive telephone and email correspondence. Cover for other assistants for holiday/sickness Screen telephone calls, pass on messages. Actively share knowledge with fellow Assistants and foster support culture across divisions and provide cover when other team assistants are out of office Works with other Assistants where necessary to ensure support needs are covered eg short-term absence Supporting and coordinating with Team Lead Assistant with onboarding and offboarding process for joiners and leavers to the team, including email communications, IT set up, drive access, advising on asset collection and return Managing team email distribution lists, update joiners and leavers and conduct periodic recertification in coordination with Team Lead Assistant Managing and coordinating Travel requests and submission of reimbursement claims thereof. Expense management – coordinating for payments of the vendor invoices & submitting reimbursement claims Recertification & new access requests, approvals of various business drives, share point and business applications Managing the on-boarding process for new joiners, movers & off-boarding for all leavers. Required to undertake special project work as requested and on an ad hoc basis. Managing and coordinating Travel requests and submission of reimbursement claims thereof Managing approval matrix in the system Document Archiving Implement best practices Job Requirements Excellent verbal and written communication skills. Ability to converse clearly with regional and global employees Highly organized individual and an excellent planner with attention to detail Experience of working in multi-tasking, timeliness, and quality focused environments Good organizational skills and the ability to prioritize heavy workloads to ensure optimum service delivery, demonstrating flexibility when handling multiple tasks Ability to work well under pressure in a fast-paced environment. Excellent computer skills (MS Office) including email applications. Ability to work well in virtual teams in matrix organizations. Flexible, reliable and adaptable with a positive approach Able to proactively initiate, develop, and maintain effective working relationships with team members including stakeholders, demonstrating the ability to cooperate with a variety of people. The ability to anticipate needs and act independently Ability to handle confidential information and use discretion around sensitive management issues Your Skills & experience: Bachelor’s degree level (Business Administration) or equivalent qualification Experience in a business management/control discipline / project management Significant attention to detail and high degree of initiative Excellent skills in using MS Office in specific Power Point and Excel Driven and motivated to work under tight timelines. Excellent communication & Coordination skills B2 / C1 level German speaking is a good to have. How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less
Posted 2 weeks ago
5.0 - 8.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. Maintains application systems that have completed the development stage and are running in the daily operations of the firm. Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations. Start of day checks, continuous monitoring, and regional handover. Perform same day risk reconciliations Develop and maintain technical support documentation. Identifies ways to maximize the potential of the applications used Assess risk and impact of production issues and escalate to business and technology management in a timely manner. Ensures that storage and archiving procedures are in place and functioning correctly Formulates and defines scope and objectives for complex application enhancements and problem resolution Reviews and develops application contingency planning to ensure availability to users. Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements. Participate in application releases, from development, testing and deployment into production. Engages in post implementation analysis to ensure successful system design and functionality. Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact. Ensures essential procedures are followed and helps to define operating standards and processes. Act as a liaison between users/traders, interfacing internal technology groups and vendors. Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements. Acts as advisor or coach to new or lower level analysts. Provides evaluative judgment based on analysis of factual information in complicated and unique situations. Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams. Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information. Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives. Performs other duties and functions as assigned. Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 5-8 years experience in an Application Support role. Experience installing, configuring or supporting business applications. Experience with some programming languages and willingness/ability to learn. Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand. Demonstrated analytical skills Issue tracking and reporting using tools Knowledge/ experience of problem Management Tools. Good all-round technical skills Effectively share information with other support team members and with other technology teams Ability to plan and organize workload Consistently demonstrates clear and concise written and verbal communication skills Ability to communicate appropriately to relevant stakeholde Education: Bachelor’s/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less
Posted 2 weeks ago
1.0 years
0 Lacs
India
On-site
We are into S/4 migration path and looking to fulfil some of DVM resources requirements for greenfield S/4 implementation. Let me know if you have resources with good knowledge and hands-on expertise in this area. If yes, then share profiles and latest availability dates. You can refer high level scope or work and other details as below – To kick off the project we need two resource, once sr and one jr. (Sr 8+ yrs and Jr 5+ yrs experience). Roles are responsibilities are define below. Role Overview: The ILM/Archiving Solution Architect will be responsible for designing, implementing, and supporting SAP Information Lifecycle Management (ILM) and data archiving strategies across complex SAP landscapes. This role demands deep technical expertise in SAP DVM, hands-on experience with ILM components, and a strong understanding of compliance, retention, and system decommissioning practices. Key Responsibilities: Lead the design and implementation of ILM Retention Management strategies, including Legal Hold, Case Management, and ILM Blocking. Execute system decommissioning projects, ensuring compliance with data retention and audit requirements. Analyse and mitigate the impact of archiving on business processes and system performance. Implement both standard and custom archive objects, including purging and hybrid DVM solutions for technical and staging tables. Manage archive metadata and ADK file handling, ensuring integrity and accessibility. Conduct system assessments to identify DVM opportunities and define archiving strategies. Troubleshoot archiving issues and provide solutions for open item closures. Integrate Nearline Storage (SAP IQ) with archive servers and SAP systems, including administration and support. Utilize PBS tools such as NAA, Archive Add-on, and Content Link for enhanced archiving capabilities. Prior implementation experience with SAP ILM Legal Hold, Case Management, and ILM Blocking in S/4HANA environments. Good experience in SAP Data Volume Management (DVM), including at least 1 year in an S/4HANA environment Preferred Qualifications: Familiarity with SAP RISE Clean core methodology Experience integrating SAP with external content and archive servers. Hands-on experience with document archiving scenarios and content server migrations. Familiarity with SAP NSE (Native Storage Extension) and data aging strategies. Regards, Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
India
Remote
Job Purpose The Senior SQL Developer will design, develop, and maintain database systems, including SSIS projects and custom reports, while collaborating with the data team to address SQL issues and ensure efficient data management within a fast-paced environment. REQUIRED HOURS: 7AM-4PM EST OR 8AM-5PM EST OR 5AM-2PM EST Duties & Responsibilities Develop SSIS projects to handle ETL, transmission, encryption, and archiving files received and generated SQL Database Tuning and Performance Design, develop, and maintain database tables, stored procedures, and supporting objects Build and support operational reports for company and clients Work with data team to provide operational support, resolve recurring problems Document database topology, architecture, processes and procedures Develop SQL queries and support ad hoc requests for data Assist with capacity planning and resource expansion through data aggregation and analysis Work with project managers to ensure that reports and metrics identify business needs and opportunities for process improvement Identify inefficiencies in the database platform and provide solutions to the management Use problem-solving skills to assist in resolution of business problems Develop analytical skills to resolve technical problems Identify root causes for problems and propose solutions to prevent recurring. Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Understand and comply with Information Security and HIPAA policies and procedures at all times Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties Qualifications Bachelor’s degree in Computer Science/Information Technology required Minimum five years working as a Database engineer or a related role Minimum of three years extensive SSRS\SSIS\T-SQL experience Minimum of two years’ experience with C# and\or VB.NET Thorough understanding of database structures, theories, principles, & practices Ability to write & troubleshoot SQL code & design stored procedures, functions, tables, views, triggers, indexes, & constraints Extensive knowledge of MS SQL Server 2012 or later with emphasis on query performance Knowledge and know-how to troubleshoot potential issues; experience with best practices around database operations Require ability to work independently with minimal supervision Ability to multi-task with several complex and demanding projects Proficiency in Microsoft Office Suite Strong interpersonal skills, ability to communicate well at all levels of the organization Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses High level of integrity and dependability with a strong sense of urgency and results oriented Excellent written and verbal communication skills required Gracious and welcoming personality for customer service interaction Working Conditions Work Set-Up: Fully Remote Work Schedule: US Hours (Night Shift) Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear. Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress. Work Environment: The noise level in the work environment is usually minimal. Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law. Show more Show less
Posted 2 weeks ago
10.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Requirements Description and Requirements Position Summary The SQL Database Administrator is responsible for the design, implementation, and support of database systems for applications across MSSQL Dtababase platform (MSQL 2019,20222 server) Administrator is a part of the Database end to end delivery team working and collaborating with Application Development, Infrastructure Engineering and Operation Support teams to deliver and support secured, high performing and optimized database solutions. Database Administrator specializes in the SQL database platform. Job Responsibilities Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex SQL & Sybase databases. Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and compliance. Identifies and resolves problem utilizing structured tools and techniques. Provides technical assistance and mentoring to staff in all aspects of database management; Consults and advises application development teams on database security, query optimization and performance. Writes scripts for automating DBA routine tasks and documents database maintenance processing flows per standards. Implement industry best practices while performing database administration task Work in Agile model with the understanding of Agile concepts Collaborate with development teams to provide and implement new features. Able to debug production issues by analyzing the logs directly and using tools like Splunk. Begin tackling organizational impediments Learn new technologies based on demand and help team members by coaching and assisting. Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 10+ years of IT and Infrastructure engineering work experience. Experience (In Years) 10+ Years Total IT experience & 7+ Years relevant experience in SQL Server + Sybase Database Technical Skills Database Management: expert in managing and administering SQL Server, Azure SQL Server, and Sybase databases, ensuring high availability and optimal performance. Data Infrastructure & Security: Expertise in designing and implementing robust data infrastructure solutions, with a strong focus on data security and compliance. Backup & Recovery: Skilled in developing and executing comprehensive backup and recovery strategies to safeguard critical data and ensure business continuity. Performance Tuning & Optimization: Adept at performance tuning and optimization of databases, leveraging advanced techniques to enhance system efficiency and reduce latency. Cloud Computing & Scripting: Experienced in cloud computing environments and proficient in operating system scripting, enabling seamless integration and automation of database operations. Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and declarative integrity constraints Strong database analytical skills to improve application performance. Should have strong working Knowledge of database performance Tuning, Backup & Recovery, Infrastructure as a Code and Observability tools (Elastic). Must have experience of Automation tools and programming such as Ansible and Python. Strong knowledge in ITSM process and tools (ServiceNow). Ability to work 24*7 rotational shift to support the Database and Splunk platforms. Other Critical Requirements Excellent Analytical and Problem-Solving skills Experience managing geographically distributed and culturally diverse workgroups with strong team management, leadership and coaching skills Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Prior experience in handling state side and offshore stakeholders Experience in creating and delivering Business presentations. Demonstrate ability to work independently and in a team environment About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Required Skills Technology | Sharepoint Server Management Technology | Sharepoint 2013 + and Sharepoint Online Technology | Database SQL/No Sql (SQL, Oracle, Postgres, Mongo etc.) Technology | Power Platform | Power AppsPower Platform | Power Automate Technology | Power Shell PnP - Sharepoint Education Qualification : Engineer - B.E / B.Tech / MCA Delivery Skills : 1. Installing the SharePoint platform, integrating applications, and creating libraries. 2. Adding users, controlling access to document libraries, and setting permissions. 3. Performing maintenance of the SharePoint platform, servers, and intranet. 4. Troubleshooting and resolving SharePoint issues or malfunctions. 5. Providing SharePoint support and end-user training. 6. Performing data retrieval and backup procedures to prevent data loss. 6. Ensuring sufficient storage space by performing clean-ups and archiving data. 7. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. 8. Knowledge of SharePoint tools, including ULS Logs, workflows, and SharePoint forms for tasks. 9. Extensive knowledge of Windows operating systems, as well as SQL Server, Power BI, PowerShell, and Office 365. 10. Perform thorough analysis and generate root-cause-analysis for any production issue 11. Provide necessary fixes and test the fixes to ensure no defect leakage. 12. Adherence to project processes and ensure SLA compliance. 13.Skill and Competency Management: - Define the job roles across team and the skills that employees need to do these jobs - Assess recruits and employees competencies to determine how well their skills and knowledge match their job requirements - Create development plans to close the skill gaps - Monitor, measure, and repeat to achieve your individual, team goals - Succession Planning: Plan for succession and groom the next generation of technical resources for all critical roles Other activities: 1. Technical Assessments 2. Training need identification, Impart training and monitor 3. Cross skilling of resources
Posted 2 weeks ago
3.0 - 7.0 years
7 - 11 Lacs
Mumbai
Work from Office
POSITION SUMMARY: Perform Media accounts payable functions by verifying and inputting production and in-house invoices into the payable system and following up with local offices and vendors to resolve problems. ESSENTIAL FUNCTIONS: Analyze and review data entry for accuracy Checking remittance addresses Clearing network, cable and syndication invoices in the multiple IPG media systems Clearing print and digital invoices in IPG media systems Communicate with Local Finance / Client Servicing team/ vendors / Publication for missing invoices Communicate with the media buyers to resolve discrepancies or problems Key television, radio, cable, print and/or digital invoices into the IPG Media Systems Process electronic invoices Request and print required system reports Responsible for vendor statement reconciliation File and archive original invoices and supporting documentation Identify over/under billing Process adjustments (i.e., credit/debit memo) Ability to operate Microsoft Office and Adobe Regular and reliable attendance required Responsible for following IPG s Standard Policies and Procedures in the completion of their job duties EDUCATION, SKILLS, AND EXPERIENCE REQUIREMENTS: Graduate 4+ years experience in Accounts Payable Atleast 2 years experience in SAP Experience in Media AP preferred Must have excellent organizational skills Possess excellent computer skills and competency in Microsoft Office Must be flexible and work well under pressure SHIFT SCHEDULE 7.30 p.m. to 4 a.m.
Posted 2 weeks ago
2.0 - 6.0 years
8 - 9 Lacs
Pune
Work from Office
We are looking forward to hire SAP ABAP Professionals in the following areas : Expereince required-4 to 6 Integration Software Engineer : We are looking for resources with SAP experience, including technical administration, transportation, integrations, Basis, and ABAP background. The requirement is for an individual with demonstrated experience on the following: Purpose Be responsible for designing, developing, coding, and testing end to end solutions, working on a global scale. Design complex/significant parts of a system/sub-system or work on a complete product of a broad scope and solve problems with little guidance. Provide technical coaching to other software engineers. Recognized as an expert user of critical product structure technology. Develop new software functionality supporting a family of products. Evaluate and implement enhancement design solutions to improve cost, quality, and performance of software applications. Collaborate with other relevant stakeholders and team members to ensure that features meet business needs. Follow industry-standard agile software design methodology for development and documentation. Duties 3+ years of Experience with integration solutions like BTP integration, PI, OData, RESTful APIs 3+ years of ABAP development environment (Object Oriented ABAP) experience Demonstrated working experience with BAPIs, BADIs, ALE, RFCs, IDOCS, Enhancements, Dynpro, ECC and/or User exits (development functions) and technical change management tools. 2+ years of experience supporting solutions by answering general questions, resolving break/fix issues, and supporting production environments. Ability to analyze business requirements and define/document technical solutions. Interpersonal communication, negotiation, and conflict resolution skills. Stand-out Experience with S/4HANA Experience with SAP UI5/Fiori and SAP Cloud Platform Experience with SAP NetWeaver Gateway Understanding of SAP HANA database administration, purging, archiving and management practices Experience configuring and implementing system execution/quality monitoring tools. Experience with Public Cloud services in AWS Experience with Agile/Scaled Agile methodology and full life cycle development. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 2 weeks ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
The Client Onboard Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job. Responsibilities: Processes client’s requests related to system set up including signatories’ updates and documentation lodgment. Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes. Provides response to client and internal inquiries. Prepares documentation for archiving . Applies appropriate bank’s regulations while processing the requests. Remains up to date with the current procedures, internal rules, external regulations, and follows the changes in the aforementioned documents. Documents operation procedure updates. Processes clients’ instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to). Verification and authorization of data entered in the systems. Ensures all queries are dealt with in an efficient and timely manner. Escalates urgent / risk issues through the appropriate escalation channels. Co-operates with and supports other teams/employees upon supervisor’s instruction, including possibility of movement to another team and/or process. Performs other crucial tasks instructed by supervisors, e.g. participation in trainings, projects, conference calls, systems’ testing. Ensures high levels of client satisfaction through strong product, process and client knowledge. Identifies and suggests process improvements. Assists in the implementation of validated process improvements. Understands procedures and controls for operational processes. Supports Manager with quality assurance process. Understands procedures and controls for operational processes. Performs within departmental procedures and compliance standards in order to minimize losses. Responsible for coordination of projects around internal processes. Participates in user acceptance test of new systems. Effective execution of day-to-day responsibilities, as well as execution of any other work instructed by supervisor related to this function. Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Previous experience in financial services preferred. Knowledge of bank products in the scope of opening and maintaining of bank accounts Customer communication experience (internal/external). Knowledge on the field of finances and banking. Flexibility, team spirit, loyalty. High attention to detail. Good PC skills (Excel, Word). Fluent in both written and spoken English. Be able to work under pressure and to meet deadlines. Proficient knowledge of English (written and spoken). Education: Bachelor’s/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Customer Service ------------------------------------------------------ Job Family: Institutional Client Onboarding ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Responsibilities We have an immediate opening for a bright, energetic individual with the requisite skills to join our firm in the role of Admin Intern to leaders in the firm’s Pune office. This individual will be responsible for providing extensive support to Director-level professionals and their broad range of activities. This is primarily an inside role with broad exposure across the firm. General reception duties including greeting/assisting visitors; answering/screening/routing incoming calls; relaying messages; receiving/routing/handling all incoming/outgoing mail and deliveries; maintaining sign-in/sign-out of staff; scheduling conference rooms. Take initiative to relieve management and production staff of all possible administrative tasks by providing general clerical support to all staff including typing, copying, coordinating calendars/scheduling, general and project filing and archiving, ordering supplies. Assist project accountant, corporate finance and human resources as needed – will assist with payables, expense reports, corporate credit card reconciliations, new employee set up. Maintain appearance and organization of all public spaces including conference rooms, break rooms and casual meeting areas. Assist with internal and external activities such as staff activities, in office lunches, trainings, social events, and client development activities as needed. Perform other duties as required. Qualifications Excellent verbal and written communication skills with staff, management, and clients. Ability to plan, organize, manage, prioritize, coordinate work flow, and successfully execute multiple tasks. Strong computer and office equipment operation skills including competence in Microsoft Office Suite (specifically Outlook, Word, Excel, and PowerPoint). Proven competence in managing all administrative activities and needs of a small office environment. Personal Characteristics required include: Strong organizational and communication skills Attention to detail Discrete, dependable and conscientious Excellent inter-personal skills Proactive Client-service oriented Walter P Moore is an equal employment opportunity employer, and provides equal employment opportunities (including offering competitive compensation and benefit packages) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to any characteristic protected by federal, state or local laws. Overview Walter P Moore is an international company of engineers, architects, innovators, and creative people who solve some of the world’s most complex structural and infrastructure challenges. Providing structural, diagnostics, civil, traffic, parking, transportation, enclosure, WPM technology and construction engineering services, we design solutions that are cost- and resource-efficient, forward-thinking, and help support and shape communities worldwide. Founded in 1931 and headquartered in Houston, Texas, our 1000+ professionals work across 24 U.S. offices and 7 international locations. Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
The Client Onboard Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job. Responsibilities: Processes client’s requests related to system set up including signatories’ updates and documentation lodgment. Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes. Provides response to client and internal inquiries. Prepares documentation for archiving . Applies appropriate bank’s regulations while processing the requests. Remains up to date with the current procedures, internal rules, external regulations, and follows the changes in the aforementioned documents. Documents operation procedure updates. Processes clients’ instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to). Verification and authorization of data entered in the systems. Ensures all queries are dealt with in an efficient and timely manner. Escalates urgent / risk issues through the appropriate escalation channels. Co-operates with and supports other teams/employees upon supervisor’s instruction, including possibility of movement to another team and/or process. Performs other crucial tasks instructed by supervisors, e.g. participation in trainings, projects, conference calls, systems’ testing. Ensures high levels of client satisfaction through strong product, process and client knowledge. Identifies and suggests process improvements. Assists in the implementation of validated process improvements. Understands procedures and controls for operational processes. Supports Manager with quality assurance process. Understands procedures and controls for operational processes. Performs within departmental procedures and compliance standards in order to minimize losses. Responsible for coordination of projects around internal processes. Participates in user acceptance test of new systems. Effective execution of day-to-day responsibilities, as well as execution of any other work instructed by supervisor related to this function. Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Previous experience in financial services preferred. Knowledge of bank products in the scope of opening and maintaining of bank accounts Customer communication experience (internal/external). Knowledge on the field of finances and banking. Flexibility, team spirit, loyalty. High attention to detail. Good PC skills (Excel, Word). Fluent in both written and spoken English. Be able to work under pressure and to meet deadlines. Proficient knowledge of English (written and spoken). Education: Bachelor’s/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Customer Service ------------------------------------------------------ Job Family: Institutional Client Onboarding ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less
Posted 2 weeks ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Job title : Central CRA (Clinical Research Associate)- Registries Hiring Manager: Project Lead – ESR and Grants Location: Hyderabad % of travel expected: Travel required as per business need Job type: Permanent and Full time About The Job Our Team: Sanofi Business Operations (SBO) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions . Sanofi Business Operations strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations in Sanofi, globally. The Sanofi Business Operations is built to reduce reliance on external service providers and facilitate the development of internal expertise. The Sanofi Business Operations will leverage an untapped combination of talent pool. Main Responsibilities The Central CRA serves as the primary liaison for the Principal Investigator and other site staff involved in conducting rare disease registries at the investigational site. Feasibility Activities Involvement in the site selection process together with the Registries Team. Study Start-up Activities Assist in the collection of site documents for the Health Authority (HA)/Regulatory Authority (RA) submission and Ethics Committees (EC)/ Institutional Review Board (IRB) Review and check the quality of the site and study documents to submit with IRB/EC central, local, hospital committee and HA/RA. Prepare EC cover letter and any additional materials required (if applicable) Ensure appropriate follow-up with EC for additional questions and to inform sites. (if applicable) Prepare the Insurance Certificate application when applicable. Assist from the Site Contract process with the collection of the site documents required, to the budget negotiation and final agreement with the sites. Ensure Inform Consent Form (ICF) customization based on country requirements, incorporate site details, and perform appropriate quality review and version tracking per site. (if applicable) Assist with the upload & file of Study Start-up documentation into the eTMF. Ensure that all parties are informed about project progress, changes, and any issues that arise. Site Monitoring Off-Site Visits Perform remote site management and other related activities on assigned registries in accordance with the approved protocol, ICH-GCP guidelines, applicable regulations, and SOPs. Plan, prepare, conduct, report and follow up site (and satellite sites) remote visits - Site Selection, Site Initiation, Routine Monitoring and Close Out Visits according to Study manual, Protocol, Local Regulation, Good Clinical Practice (GCP) and SOPs. Onsite (where local hub affiliates are located) Perform onsite site management and other related activities on assigned registries in accordance with the approved protocol, ICH-GCP guidelines, applicable regulations, and SOPs. Plan, prepare, conduct, report and follow up Onsite site (and satellite sites) visits - Site Selection, Site Initiation, Routine Monitoring and Close Out Visits according to Study manual, Protocol, Local Regulation, Good Clinical Practice (GCP) and SOPs. Management of the Site Data: Reviews study data from various sources remotely. Follow up of trial progress and quality control of data (source document check). Review of electronic Case Report Form (eCRF) completeness and query resolution by the sites. Escalate issue(s), when necessary. To maintain contact with Data Management group. To coordinate international data collection projects. Site Management Recruitment Follow up on patient enrolment and patient status. Site facility & staff: Assure that site facilities are adequate, according to protocol needs, local regulations, GCP and applicable SOPs (global/local). Assure site staff training and access to different systems. Develops collaborative relationships with investigational sites and other stakeholders as applicable. Liaise with Vendor for different activities (startup, onsite monitoring). Safety & Quality Assure adequate safety reporting process of the site, and that site is submitting and/or notifying safety information to EC/IRB/RA according to country regulations, site SOP. Quality control of study conduction at site level - with "Audit/inspection readiness" mindset. Critical analysis of issues and deviations (root cause analysis) and implementing Corrective and Preventive Actions (CAPA) whenever necessary. Study Administration To maintain all the tables, trackers and databases updated to follow the study progress locally and globally. To know and use all the tools needed. Participates in the investigator payment process, if applicable To ensure TMF compliance by contributing to the eTMF process during the entire study duration (from the set-up to the archiving) in collecting site documents required. Study Meetings: To participate with the rest of the study team in local and international investigators and/or monitors meetings (where required), study/operational meetings, quality audits and inspections for the registries, study set-up meeting and trainings. People: (1) Seek alignment with internal stakeholders, External stakeholders, or Principal Investigator to ensure integration and appropriate prioritization of Registry study activities, and compliance with approved processes; (2) Support team initiatives and objectives, identify and recommend process improvements and initiatives, and participate in company initiatives with the primary objective of adding value to the business Performance: (1) Maintain study Start-Up Timelines and Monitoring Visit Frequency and Quality which includes adherence to the monitoring plan, thoroughness of data verification, and timely resolution of issues (2) Data Quality and Integrity: accuracy and completeness of data collected at the sites. This can be assessed through the number of data queries raised and resolved, and the frequency of data discrepancies (3) Regulatory Compliance: maintaining compliance with regulatory requirements. Adherence to Good Clinical Practice (GCP) guidelines, and proper documentation. (4) Patient Recruitment and Retention: effectiveness in supporting patient recruitment and retention efforts. (5) Communication and Collaboration: ability to communicate effectively with site staff, sponsors, vendors, and regulatory bodies. This includes responsiveness, clarity of communication, and the ability to resolve conflicts. (6) Training and Development: commitment to ongoing professional development and training. This can be measured by participation in training programs and staying updated with industry best practices. (7) Efficiency in Reporting: maintaining the timeliness and accuracy of the CRA’s reports, including monitoring visit reports, progress reports, Process:(1) Involvement in the site selection process together with the Clinical Project Lead (CPL), Registries Regional Leads and Local Medical Affairs. (2) Assist in the collection of site documents, Review and check the quality of the site and study documents to submit with IRB/EC central, local, hospital committee. Prepare EC cover letter and any additional materials if required. Ensure appropriate follow-up with EC for additional questions and to inform sites (if applicable). Prepare the Insurance Certificate application when applicable. Assist from the Site Contract process with the collection of the site documents required, to the budget negotiation and final agreement with the sites. Ensure Inform Consent Form (ICF) customization based on country requirements, incorporate site details, and perform appropriate quality review and version tracking per site, if applicable Assist with the upload & file of Study Start-up documentation into the eTMF. (3) Plan, prepare, conduct, report and follow up site (and satellite sites) visits-Site Selection, Site. Initiation, Routine Monitoring (Remote /) and Close Out Visits according to Study. Manual, Protocol, Local Regulation, Good Clinical Practice (GCP) and SOPs. (4) Follow up of trial progress and quality control of data (source document check). Review of electronic Case Report Form (eCRF) completeness and query resolution by the sites. Escalate issue(s), when necessary. To maintain contact with Data Management group. To coordinate international data collection projects. (5) Assure adequate safety reporting process of the site, and that site is submitting and/or notifying safety information to EC/IRB/RA according to country regulations, site SOP. Quality control of study conduction at site level - with "Audit/inspection readiness" mindset. Critical analysis of issues and deviations (root cause analysis) and implementing Corrective and Preventive Actions (CAPA) whenever necessary. (6) To maintain all the tables, trackers and databases updated to follow the study progress locally and globally. To know and use all the tools needed. To ensure TMF compliance by contributing to the eTMF process during the entire study duration (from the set-up to the archiving) in collecting site documents required. To participate with the rest of the registries team in local and international investigators and/or monitors meetings (where required), study/operational meetings, quality audits and inspections for the registries, study set-up meeting and trainings. Stakeholder: (1) CRAs identify all relevant stakeholders, including sponsors, investigators, regulatory bodies, and patients. Understanding each stakeholder’s role and influence is essential. (2) Communication: Effective communication is vital. CRAs ensure that stakeholders are kept informed about the study’s progress, any issues that arise, and the outcomes. This involves regular updates, meetings, and reports. (3) Building Relationships: Establishing and maintaining positive relationships with stakeholders is crucial. This involves understanding their needs, expectations, and concerns, and addressing them promptly. (4) Conflict Resolution: CRAs often mediate conflicts between stakeholders. They must be adept at negotiating and finding solutions that satisfy all parties involved. (5) Compliance and Ethics: Ensuring that all stakeholders adhere to regulatory and ethical guidelines is a key responsibility. CRAs monitor compliance and address any deviations promptly. (6) Feedback and Improvement: Gathering feedback from stakeholders and using it to improve processes and outcomes is an ongoing task. This helps in building trust and improving future collaborations. About You Experience: 3+ years of experience in Clinical research & development including clinical trial monitoring experiences. Rare diseases or observational studies, real world evidence experience will be a plus. Attention to Detail: Critical for monitoring trial data and ensuring accuracy. null Show more Show less
Posted 2 weeks ago
3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Share this job The Opportunity Hitachi Energy is a world leader that is advancing a sustainable energy future for all. We are advancing the world’s energy system to be more sustainable, flexible, and secure, and we collaborate with customers and partners to enable a sustainable energy future – for today’s generations and those to come. The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 3000+ skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning. However, over the last decade, it has evolved to become the largest Operations hub. The India Operations Centre team at Chennai, Bangalore and Gurugram supports Hitachi Energy’s units in more than 40 countries across a wide portfolio of all the four business units in Hitachi Energy to date, the team has executed engineering and commissioning for projects in more than 80 countries. Training & Development work includes developing training curriculum/materials, selecting appropriate delivery mechanisms, delivering training, and monitoring training effectiveness for the general workforce and for targeted discipline/technical areas: Discipline/Technical Training. Discipline-specific professional and process/tool knowledge training (e.g., Finance function training on external accounting standards and internal financial systems/control processes). Discipline-specific competency training (e.g., Influence and Negotiation training for Sales Representatives) Non-Technical Training. Training on general workplace standards, processes, and tools (e.g., Supervisor Training, Employee Time Entry, Email, etc.). Training on general skills and competencies (e.g., Verbal & Written Communications, Time Management Skills, Basic Spreadsheet/Document Creation skills, etc.). How You’ll Make An Impact Collaborate with subject matter experts (SMEs) and stakeholders to assess learning needs and performance gaps. Conduct thorough analyses to determine learning objectives, target audience, and content requirements. Design engaging and learner-centric training materials that align with business goals. Create instructional materials, including storyboards, scripts, assessments, and interactive activities. Develop e-learning modules using authoring tools (Articulate Storyline). Write clear and concise content that facilitates understanding and application of concepts. Incorporate visuals, animations, and simulations to enhance learning experiences. Ensure accessibility and usability of digital content. Learning Management System (LMS) Integration, upload and manage course content within the LMS. Monitor learner progress, track completion, and troubleshoot technical issues. Review and edit content for accuracy, consistency, and alignment with learning objectives. Conduct usability testing to validate the effectiveness of learning materials. Implement feedback from SMEs and learners to improve content. Stay informed about industry trends, emerging technologies, and best practices in instructional design. Evaluate the impact of training programs and recommend enhancements. Oversee the creation and management of content, ensuring it meets quality standards and is engaging for the target audience. Coordinate with Studies Coordinators and SMEs to develop new courses and manage existing ones. Implement best practices for interactive e-learning and manage the Learning Management System (LMS) to ensure its effective use. Manage the publishing of content to the LMS and other platforms, ensuring it is accessible to the intended audience. Oversee the archiving and disposal of obsolete content objects to maintain a clean and relevant content repository. Work closely with the global training team and other departments to ensure content lifecycle management processes are aligned with organizational goals. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background Bachelor's or master’s degree in Design, Pedagogics, Engineering, or other relevant technical education. Proven experience (3+ years) working as an instructional designer with technical content. Prior experience working with instructional design tools (Articulate 360, Adobe Captivate, Camtasia, Synthesia, etc.) and knowledge of LMS systems (preferably Cornerstone). Graphic design skills and experience with Adobe Creative Suite tools. Experience working in a global environment, with the ability to adapt content and delivery to different cultures and languages. Strong project management skills with the ability to manage multiple projects simultaneously. Excellent communication and collaboration skills. Proficiency in Learning Management Systems (LMS) and other content management tools. You are driven, well-organized, communicative, and have a passion for training and developing people. You are able to influence managers and colleagues at all levels of the organization. Proficiency in both spoken & written English language is required. Apply now Location Chennai, Tamil Nadu, India Job type Full time Experience Experienced Job function Human Resources Contract Regular Publication date 2025-05-29 Reference number R0090397 Show more Show less
Posted 2 weeks ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description Primary Duties & Responsibilities LMS Administration and Support: Oversee and manage content within the Learning Management System (LMS) for a large user base. Manage the daily operations of the Learning Management System (LMS), ensuring system stability, security, and usability. Configure, update, and maintain LMS settings, user roles, permissions, and course structures. Provide technical support and troubleshooting for users, resolving LMS-related issues promptly. Work with IT and vendors to implement system upgrades, integrations, and enhancements. Monitor system performance and maintain LMS data integrity, including enrollments, completions, and reporting. Evaluate and recommend improvements for LMS workflows, automation, and integrations with other enterprise systems. E-Learning Development & Instructional Design: Collaborate with business stakeholders and subject matter experts (SMEs) to create and upload e-learning courses, training materials, and assessments. Support the design and development of interactive e-learning content using tools such as Articulate Storyline, Adobe Captivate, or similar. Ensure courses meet accessibility and instructional design best practices. Manage content versioning, updates, and archiving to keep learning materials current. Stay up to date with industry trends and advancements in e-learning technology. Education & Experience Bachelor’s degree in education, Instructional Technology, Information Systems, or a related field, or equivalent work experience. 5+ years of experience managing an LMS such as Moodle, Blackboard, SAP SuccessFactors, Oracle Learn, Workday Learning, or Cornerstone. Proficiency in e-learning authoring tools like Articulate Storyline, Adobe Captivate, Camtasia, and Illustrator. Strong proficiency with Microsoft 365 and Adobe Suite applications. Knowledge of SCORM, xAPI, AICC, and other e-learning compliance standard. Familiarity with Power BI for reporting and analytics is a plus. Intermediate to advanced expertise in HTML, CSS, XML, and JavaScript. Strong troubleshooting skills for LMS functionality and user support. Understanding of adult learning principles and instructional design methodologies. Experience in generating reports and analyzing LMS data. Skills Strong interpersonal, and problem-solving skills. Excellent communication skills with the ability to support users effectively. Work effectively with Stakeholders across the locations of Coherent Corp. Working Conditions The role may require the candidate to attend meetings outside the site's standard business hours, as stakeholders and business representatives are located across multiple time zones. The work mode of Finisar India is Hybrid i.e. 3 days at office. Culture Commitment Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.: I ntegrity – Create an Environment of Trust C ollaboration – Innovate Through the Sharing of Ideas A ccountability – Own the Process and the Outcome R espect – Recognize the Value in Everyone E nthusiasm – Find a Sense of Purpose in Work Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Finisar India (Subsidiary of Coherent Corp) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender identity, sexual orientation, race, color, religion, national origin, disability, or any other characteristic protected by law. About Us Coherent is a global leader in lasers, engineered materials and networking components. We are a vertically integrated manufacturing company that develops innovative products for diversified applications in the industrial, optical communications, military, life sciences, semiconductor equipment, and consumer markets. Coherent provides a comprehensive career development platform within an environment that challenges employees to perform at their best, while rewarding excellence and hard-work through a competitive compensation program. It's an exciting opportunity to work for a company that offers stability, longevity and growth. Come Join Us! Note to recruiters and employment agencies: We will not pay for unsolicited resumes from recruiters and employment agencies unless we have a signed agreement and have required assistance, in writing, for a specific opening. LinkedIn Show more Show less
Posted 2 weeks ago
7.0 years
4 - 9 Lacs
Hyderābād
On-site
Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 29-May-2025 Job ID 9050 Description and Requirements Job Responsibilities Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex Oracle databases from version (11g,12c,19c and 21c (CDB/PDB and Standalone) on (Linux/AIX) Operating System. Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and compliance; Makes use of advanced database features such as partitioning, advanced compression, multitenant architecture, etc. Design, implement and maintain automated infrastructure solutions using Infrastructure as Code tools like Ansible, Elastic and Terraform. Develop and manage of Azure DevOps CI/CD pipelines to automate infrastructure deployments using Ansible and Elastic.Provides technical advice and mentoring to staff in all aspects of database management; Consults and advises application development teams on database security, query optimization and performance. Troubleshoot and resolve, in conjunction with Operational/Customer DBAs, database application issues across production, test and development environments Customer-facing position and may require interaction with senior customer leadership on matters concerning design, engineering, or functional areas Identifies and resolves problem utilizing structured tools and techniques. Writes scripts for automating DBA routine tasks and documents database maintenance processing flows per standards. Participates in a 24X7 pager rotation, providing Subject Matter Expert support to the on-call DBA as needed Identify, participate and resolve complex Root Cause Analysis (RCA) Maintains, and administers data infrastructure security policies safeguarding information, evaluating existing data infrastructure security procedures and identifying new areas of risk. Extensive knowledge of ServiceNow ticketing system. KB article creation and maintenance, and CMDB maintenance 7+ years of experience with Performance Tuning, physical database design, database programming skills, and shell scripting Working experience with Cloud infrastructure, Elastic, Ansible, data replication and project management Working knowledge of other database technology such as UDB, Informix, PostgreSQL or MSSQL preferred Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 10+ years of IT and Infrastructure engineering work experience. Experience (In Years) 10+ Years Total IT experience & 7+ Years relevant experience in Oracle database Technical Skills 7+ years of related work experience on Oracle 11g,12c, Oracle 19c database administrator with specific knowledge on ASM, GoldenGate, Data Guard, RMAN, Patching, AND/OR Security ,Active Data Guard and data pump 6 years Unix, Linux and Windows operating systems and 3 year’s shell scripting. Strong database analytical skills to improve application performance. Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and integrity constraints Engineering and support experience with PeopleSoft financials application databases and Goldengate replications. Should have strong knowledge in configuration and implementation Backup and recovery strategy as per Industry best practice using backup tools (RMAN, Data Pump, BCV and Rubrik) Expertise in database performance tuning with hands on experience on AWR, ADDM, SQLTRPT skill. Experience in Data guard configuration (DR) (Active Must have extensive experience in Database switchover and failover. Strong Experience in Cloud computing (Azure, OCI) Data security by managing roles and privileges to User and groups. Strong knowledge in configuring and implementing data replication between complex databases using Goldengate. Experience in installation and configuration of OEM Agent and monitoring. Experience in working Ticketing tools (ServiceNow) Understanding of modern IT infrastructure such as Cloud Architecture as well as Agile DevOps Framework. Ability to organize tasks for self and others, prioritize and balance tasks, and lead complex projects Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Strong Automation skills and programming such as Python and Ansible Should have good experience in Database monitoring installation, configuration and monitoring using OEM and Elastic. Ability to work 24*7 rotational shift to support for production, development, and test databases Other Critical Requirements OCP 12c/19c, Azure and OCI cloud certification preferable. Should have Project management experience for creating and delivering Business solutions. Demonstrate ability to work independently and in a team environment About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 2 weeks ago
3.0 years
0 Lacs
Hyderābād
On-site
India - Hyderabad JOB ID: R-206989 LOCATION: India - Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Feb. 03, 2025 CATEGORY: Quality Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Case Management QA Vendor Sr Associate What you will do Support interactions with business partners (license partners) and vendors for all case intake and processing activities. Vendor oversight of all case intake and processing activities and case quality including analysis and reporting of trends in quality measures. Ensure vendor compliance with approved processes and training requirements. Submission of all individual case safety reports to FDA/EMA, business partners (license partners), and vendors. Act as US/EU local safety office and FDA/EMA point of contact for safety reporting. Provide audit & external inspection support. Assist in assuring quality of Individual Case Safety Report (ICSR) processing globally for clinical trial and post-market cases processed by vendors Ensure Vendors deliver high quality cases through metric management meet all worldwide regulatory authority requirements Provide vendors with resources and training to perform their role Analysis and communication of case Quality Control results Responsible for escalation of case related issues from vendor(s) Providing audit/inspection support for case management related activities, including liaising with vendors to provide support as applicable Undertaking activities delegated by the Qualified Person for Pharmacovigilance (QPPV) as detailed in the PV System Master File and maintain a state of inspection readiness May assist with Periodic Aggregate Safety Reports (PASR) processes and associated metrics throughout the product lifecycle as applicable Other duties related to the position as necessary as defined in Standard Operating Procedures or as requested by their supervisor · Work within the Quality Management System framework including all applicable training and controlled documentation governing Pharmacovigilance processes Ensure vendor case processing timelines for AE intake, triage and submission are met Perform retrospective quality assurance of vendor processed cases Day-to-day vendor management issues Interact with other local safety offices as applicable Support on-boarding and off-boarding of vendor staff Attend management meetings with vendors Support analysis of QC trends Support generating, communicating, and archiving of reports of QC findings Support audits of CAPAs and other actions/recommendations for ICSR quality related measures Perform case review as required Generate and distribute performance metrics (retro QA / Case correction) Support analysis of QC trends including actions/recommendations What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Master’s degree and 3 years of directly related experience (OR) Bachelor’s degree and 5 years of directly related experience (OR) Associate’s degree and 10 years of directly related experience (OR) High school diploma / GED and 12 years of directly related experience (AND) Previous experience directly managing teams, projects, programs or directing the allocation of resources Preferred Skills: Understanding of global regulatory requirements for pharmacovigilance Proficiency in safety case processing Expertise in all aspects of case intake and processing in multiple global safety databases Experience in supporting inspections or internal audits Communication skills and attention to detail Microsoft Suite: Word, Excel, PowerPoint, Project, Outlook What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Posted 2 weeks ago
3.0 years
5 - 8 Lacs
Hyderābād
On-site
India - Hyderabad JOB ID: R-206995 LOCATION: India - Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Feb. 03, 2025 CATEGORY: Quality Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Case Management QA Vendor Associate What you will do Support interactions with business partners (license partners) and vendors for all case intake and processing activities. Vendor oversight of all case intake and processing activities and case quality including analysis and reporting of trends in quality measures. Ensure vendor compliance with approved processes and training requirements. Submission of all individual case safety reports to FDA/EMA, business partners (license partners), and vendors. Act as US/EU local safety office and FDA/EMA point of contact for safety reporting. Provide audit & external inspection support. Assist in assuring quality of Individual Case Safety Report (ICSR) processing globally for clinical trial and post-market cases processed by vendors Ensure Vendors deliver high quality cases through metric management meet all worldwide regulatory authority requirements Provide vendors with resources and training to perform their role Analysis and communication of case Quality Control results Responsible for escalation of case related issues from vendor(s) Providing audit/inspection support for case management related activities, including liaising with vendors to provide support as applicable Undertaking activities delegated by the Qualified Person for Pharmacovigilance (QPPV) as detailed in the PV System Master File and maintain a state of inspection readiness May assist with Periodic Aggregate Safety Reports (PASR) processes and associated metrics throughout the product lifecycle as applicable Other duties related to the position as necessary as defined in Standard Operating Procedures or as requested by their supervisor · Work within the Quality Management System framework including all applicable training and controlled documentation governing Pharmacovigilance processes Ensure vendor case processing timelines for AE intake, triage and submission are met Perform retrospective quality assurance of vendor processed cases Day-to-day vendor management issues Interact with other local safety offices as applicable Support on-boarding and off-boarding of vendor staff Attend management meetings with vendors Support analysis of QC trends Support generating, communicating, and archiving of reports of QC findings Support audits of CAPAs and other actions/recommendations for ICSR quality related measures Perform case review as required Generate and distribute performance metrics (retro QA / Case correction) Support analysis of QC trends including actions/recommendations What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Bachelor’s degree and 3 years of directly related experience (OR) Associate’s degree and 5 years of directly related experience (OR) High school diploma / GED and 7 years of directly related experience (AND) Previous experience directly managing teams, projects, programs or directing the allocation of resources Preferred Skills: Understanding of global regulatory requirements for pharmacovigilance Proficiency in safety case processing Expertise in all aspects of case intake and processing in multiple global safety databases Experience in supporting inspections or internal audits Communication skills and attention to detail Microsoft Suite: Word, Excel, PowerPoint, Project, Outlook What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Posted 2 weeks ago
0 years
4 - 7 Lacs
Gurgaon
On-site
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Manager/ Manager/ Senior Consultant – Actuarial In this role, you'll be responsible for working on projects identified as part of transformation and improvements in actuarial processes. Work closely with team leaders in Actuarial teams to drive closure to the projects. You will be encouraged to have good client management skills and analytical skills. Possess knowledge of Actuarial Modelling Software Responsibilities This includes Actuarial process transformation from Data requirements, Actuarial Modelling and testing, deploying models to Valuation production environment. Provide technical support to the team in performing all tasks/projects - Serve as the subject matter expert (SME) Produce and review documents (technical or otherwise) that the team produces to ensure they adhere to the guidance provided by the Client process owner. Support business initiatives and projects as per Client Process Manager’s preference and priority - participate as needed for providing process improvement opportunities to Client business owners. Coach and mentor offshore Team Leads/SMEs - motivate and inspire team members to improve team/individual performance and maintain healthy work dynamics. Lead by example – drive consistency in expected behaviors Process Support: Perform tasks/projects/analysis assigned to him/her by the Client process manager. Coordinate and drive synergy with Genpact Onshore Lead/s and team members on an ongoing basis to align on process priorities, feedback & action items. Ensure all teams maintain task lists, project lists and any ad-hoc project list utilizing team resources – calibrate with Genpact onshore team and Client process owner as needed for updates and changes. Ensure all processes have up to date process documentation on all run the shop tasks. Work with Genpact leadership to obtain necessary staff to support the team’s requirements. Value Generation - Pro-actively seek ways to improve efficiency and calibrate with Genpact Offshore team and Client process owners for their direction and prioritization to execute any process improvements. Program/process Governance: Ensure all process and project related deliverables include defined controls and supporting evidence meet agreed upon requirements. Ensure agreed upon governance practices are in place and adhered too – daily/weekly/monthly status reporting of team activities against the program plan or schedule. Establish working relationships within the Client environment across other actuarial functions, finance, IT and project management teams. Timely escalation of issues requiring attention to Genpact leadership/Client process owners; create necessary action plans. Establish a process documentation structure that best serves the need to train a new hire and also provide step by step guidance to a doer / reviewer. o Template consistency o Table contents – background, systems/files references, inputs-process-output, high level process flow, procedure notes, etc. o Version control & change management o Storage & archiving past versions. Create documentation for any new tasks (new transitions/new requirements) Seek necessary update and documentation sign off from onshore Client SMEs/ process owners. Evaluate need for checklists and reminders for specific tasks/activities that help in minimizing errors/rework & improve review and doer efficiency. Develop team training & development plans. Responsible for recruiting, training, supervising and appraising staff. Create Upskilling plans to ensure needed backups at Task/activity level – ensure the team members have necessary trainings, practice (replication) to do the work efficiently and effectively. Provide SME support – ability to apply learnings across various work tasks/projects. Develop staff personal development plans in line with Modelling priorities and strategy /goals – Tools & technology asks, regulation understanding, process/product knowledge, other specific skills. Coach and mentor for his team – provide the team with the vision of the process and project activities. Motivate and inspire team members and maintain healthy work dynamics. Lead by example – drive consistency in expected behaviors Recognize and celebrate team and team member accomplishments and exceptional performance. Work with functional managers and Genpact leadership to obtain necessary staff to support the team’s requirements – Need based. Support business initiatives and projects as per Client’s preference and priority Pro-actively seek ways to improve the efficiency and calibrate with Client process owners to maximize the value-add of the Modelling team. Establish working relationships within the Client environment across other actuarial functions, finance, IT and project management teams. Qualifications we seek in you! Minimum Qualifications BS/BA Degree in actuarial science, mathematics, statistics and/or related major. Partially qualified Actuarial student - 9+ Actuarial exams cleared) with Relevant experience in life/annuity insurance or financial services industry. Working knowledge and background on actuarial tools and techniques, Excel, Word, PowerPoint Proven analytical and problem-solving skills. Demonstrated ability to manage teams. Demonstrated ability to manage concurrent deadlines and multiple priorities. Strong communication skills (verbal and written) Preferred Qualifications/ Skills US ASA equivalent with Relevant years of experience in Life & Annuity insurance industry Strong actuarial work experience and understanding of US life products & Knowledge of US regulations - GAAP, STAT, and Tax reporting concepts. Specific knowledge of tools – Any actuarial modeling tool (preferably PolySystems, AXIS or MGAlfa), Excel, VBA, SQL, Word, PowerPoint Knowledge of actuarial modeling, preferably for US products Relevant years of people management experience Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training Job Senior Manager Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting May 30, 2025, 3:38:41 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time
Posted 2 weeks ago
1.0 years
0 Lacs
Wayanad
On-site
Job Title: Reservation Associate Location: Central Reservation Office – Vythiri, Wayanad Properties Covered: Flora Vythiri Resort (Wayanad) & Flora Misty Falls (Athirappilly) About the Role: Flora Hospitality Group is seeking a dedicated and experienced Reservation Associate to join our Central Reservation Office in Vythiri, Wayanad. The selected candidate will handle reservations for both Flora Vythiri Resort and Flora Misty Falls – Athirappilly, ensuring smooth operations and exceptional guest service. The ideal candidate should have at least 1 year of experience in hotel reservations and will report directly to the Reservation Manager. Key Responsibilities: Promptly and accurately handle all reservation requests via phone, email, or online channels. Maintain the reservation system with updated rates, validity dates, availability status, and guest messages. Review daily no-shows and report to the Guest Service Manager for necessary action and follow-up. Ensure all reservations in the PMS are current and correctly entered. Verify reservation details for repeat guests to facilitate seamless check-ins. Monitor occupancy forecasts and update stop-sell dates in the PMS, coordinating with Guest Service and Sales. Manage group bookings: create group masters, update rooming lists, and coordinate with departments for special requirements. Reconfirm all arrivals one day prior and ensure Front Desk has complete guest information by the evening before arrival. Maintain accurate guest history profiles, particularly for repeat guests, and flag any inconsistencies. Monitor and optimize allotment usage; avoid overselling and generate periodic allotment statistics. Apply sound yield management practices aligned with Flora’s revenue strategies. Assist with rate setup and ensure accuracy in the rate manual and computer system. Coordinate with the Director of Sales (DOS) and Sales team to share market feedback and lead referrals. Ensure strong, open communication between Reservations and Guest Service teams. Complete daily administrative tasks including correspondence, reporting, and filing. Adhere to emergency communication protocols and support monthly data archiving of reservations. Train and mentor team members to uphold Flora’s reservation standards and customer service excellence. Perform additional tasks as assigned by the Reservation Manager. Qualifications & Experience: Minimum 1 year of hands-on experience in hotel reservation systems (e.g., IDS, Opera, etc.) Good understanding of property management systems and yield management. Strong communication and interpersonal skills. Organized, detail-oriented, and capable of multitasking. Familiarity with the hospitality industry, preferably in resort operations, is an advantage. How to apply : If you are passionate about hospitality and eager to grow with a dynamic hotel group, we would love to hear from you ! Please send your updated resume to vinesh.manakkat@florahospitality.com or apply via WhatsApp at +91 62355 93000. Job Types: Full-time, Permanent Benefits: Food provided Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Work Location: In person Application Deadline: 05/06/2025 Expected Start Date: 15/06/2025
Posted 2 weeks ago
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