AR Caller

join Our Team at Staffingly, Inc. – Kondapur, Hyderabad

Job Title: AR Caller

Type: Full-Time | ONSITE

Shift Timing: U.S. Time Zone - Indian night shifts

Start Date: Immediate

We appreciate the value of your time as well as ours, so please review the entire job description and apply only if you are interested.

At Staffingly, Inc., we are at the forefront of revolutionizing healthcare operations by providing essential services to doctors, laboratories, pharmacies, and other healthcare providers. As a leader in economic Prior Authorization solutions, we tackle the challenges of staff shortages that impact revenue flow and patient care quality. Our mission is to empower healthcare facilities to focus on what truly matters—exceptional patient care—by simplifying and streamlining their administrative processes.

Our comprehensive service offerings include handling intricate Prior Authorization processes, accurate insurance verifications, expert management of medication and procedural authorizations, full-spectrum Revenue Cycle Management (RCM), Medical Billing/Coding, Data Entry, and Customer Support services. With 24/7 operations, we ensure efficiency and responsiveness, supporting our clients in maintaining smooth and effective healthcare delivery.

If you’re passionate about making a meaningful impact in the healthcare industry by improving operational efficiencies and enhancing patient care, Staffingly, Inc. is the place for you. We are eager to see how your skills and expertise can contribute to our growth and success. For more information, visit us at https://staffingly.com

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Position Summary:

We are looking for an experienced AR Caller with at least 2 years of hands-on experience in the U.S.

Key Responsibilities:

Make outbound calls to insurance companies to follow up on pending and denied claims.

Review claims status and take necessary actions to expedite payment.

Understand EOBs (Explanation of Benefits) and take corrective measures for claim re-submission or appeal.

Work on claim denials, rejections, and underpayments in compliance with payer requirements.

Document all call details, actions taken, and next steps in the billing system.

Collaborate with the billing team to resolve claim issues efficiently.

Required Skills

Experience: Minimum 2 years as an AR Caller in U.S. Healthcare (RCM process).

Knowledge of U.S. healthcare insurance.

Strong understanding of the medical billing process, claim life cycle, and denial management.

Excellent verbal communication skills and listening ability.

Good analytical and problem-solving skills.

Proficiency in MS Office and billing software (e.g., Kareo, AdvancedMD, eClinicalWorks, etc.).

Benefits:

Provident Fund contributions.

Overtime and holiday pay.

On-site benefits, including travel allowances and meals.

Referral and birthday bonuses.

Night shift allowances.

Recognition through our "Employee of the Month" program.