Join Our Team at Staffingly, Inc. Kondapur, Hyderabad Job Title: Virtual Medical Assistant – Front Desk & Insurance Verification Position Type: Full-Time (Remote) Schedule: Monday to Friday | Eastern Time Zone Practice Focus: Ophthalmology Location: Remote (Must support U.S.-based patients) We appreciate the value of your time as well as ours, so please review the entire job description and apply only if you are interested in working at our office in Kondapur, Hyderabad. At Staffingly, Inc., we are at the forefront of revolutionizing healthcare operations by providing essential services to doctors, laboratories, pharmacies, and other healthcare providers. As a leader in economic Prior Authorization solutions, we tackle the challenges of staff shortages that impact revenue flow and patient care quality. Our mission is to empower healthcare facilities to focus on what truly matters exceptional patient care by simplifying and streamlining their administrative processes. Our comprehensive service offerings include handling intricate Prior Authorization processes, accurate insurance verification's, expert management of medication and procedural authorizations, full-spectrum Revenue Cycle Management (RCM), Medical Billing/Coding, Data Entry, and Customer Support services. With 24/7 operations, we ensure efficiency and responsiveness, supporting our clients in maintaining smooth and effective healthcare delivery. If you’re passionate about making a meaningful impact in the healthcare industry by improving operational efficiencies and enhancing patient care, Staffingly, Inc. is the place for you. We are eager to see how your skills and expertise can contribute to our growth and success. For more information, visit us at https://staffingly.com Join Staffingly, Inc.s WhatsApp Channel to receive the latest Job updates & tips: https://hie.li/kAC Position Overview: Important Note: Only applicants with relevant experience as specified in the job requirements should apply. This position demands specific skills and experience in Virtual Medical Assistant – Front Desk & Insurance Verification. If your background does not align with these criteria, please consider other opportunities more suited to your qualifications. About the Role: We are seeking a skilled Virtual Medical Assistant (VMA) to join our front-desk team in a fully remote capacity. This role is integral to ensuring a seamless patient experience—handling inbound scheduling calls, verifying insurance eligibility, and managing appointment workflows within our ophthalmology practice. The ideal candidate is detail-oriented, reliable, and experienced in medical office front desk operations, especially in high-volume, speciality care environments. Prior exposure to NexTech Practice Plus and Go-To Phones is highly preferred. Responsibilities: Answer and manage inbound patient calls through our call group queue using GoTo Phones Schedule, confirm, and reschedule appointments in NexTech Practice Plus Accurately capture patient demographics and insurance details. Perform real-time insurance verification using payer tools and internal systems Route urgent messages to clinical teams or physicians per protocol. Document all patient interactions in the EHR according to compliance standards. Ensure a courteous and professional tone when interacting with patients. Maintain patient confidentiality and adhere strictly to HIPAA guidelines. Qualifications: 2+ years of experience in a U.S. healthcare front-desk, scheduling, or call center role. Familiarity with ophthalmology or specialty clinic workflows. Proficiency in NexTech or similar EHR platforms. Experience with cloud-based phone systems such as GoTo Phones. Strong understanding of insurance verification and eligibility processes. Excellent spoken English, call handling etiquette, and attention to detail. Ability to work independently in a remote setting with consistent productivity. Tools You'll Use: NexTech Practice Plus (EHR) GoTo Phones (Call Routing & Queues). Insurance verification portals and tools Secure HIPAA-compliant communication channels. Training & Support: All candidates will receive system-specific training, communication tone alignment, and workflow shadowing support prior to patient-facing work Training is led by our virtual staffing partner, with ongoing QA and supervision as needed. Benefits: Provident Fund contributions. Overtime and holiday pay. On-site benefits, including travel allowances and meals. Referral and birthday bonuses. Night shift allowances. Recognition through our "Employee of the Month" program. Please email your CVs to career@staffingly.in with the subject line "JOB APPLICATION: Virtual Medical Assistant – Front Desk & Insurance Verification .” Show more Show less
join Our Team at Staffingly, Inc. – Kondapur, Hyderabad Job Title: AR Caller Type: Full-Time | ONSITE Shift Timing: U.S. Time Zone - Indian night shifts Start Date: Immediate We appreciate the value of your time as well as ours, so please review the entire job description and apply only if you are interested. At Staffingly, Inc., we are at the forefront of revolutionizing healthcare operations by providing essential services to doctors, laboratories, pharmacies, and other healthcare providers. As a leader in economic Prior Authorization solutions, we tackle the challenges of staff shortages that impact revenue flow and patient care quality. Our mission is to empower healthcare facilities to focus on what truly matters—exceptional patient care—by simplifying and streamlining their administrative processes. Our comprehensive service offerings include handling intricate Prior Authorization processes, accurate insurance verifications, expert management of medication and procedural authorizations, full-spectrum Revenue Cycle Management (RCM), Medical Billing/Coding, Data Entry, and Customer Support services. With 24/7 operations, we ensure efficiency and responsiveness, supporting our clients in maintaining smooth and effective healthcare delivery. If you’re passionate about making a meaningful impact in the healthcare industry by improving operational efficiencies and enhancing patient care, Staffingly, Inc. is the place for you. We are eager to see how your skills and expertise can contribute to our growth and success. For more information, visit us at https://staffingly.com Join Our META Verified WhatsApp Channel for Healthcare BPO/KPO Jobs! https://bit.ly/bpo-whatsapp-jobs Please share with friends Position Summary: We are looking for an experienced AR Caller with at least 2 years of hands-on experience in the U.S. healthcare revenue cycle process. The ideal candidate will be responsible for following up with insurance companies to resolve unpaid or denied medical claims, ensuring timely collections, and maintaining excellent communication with payers. Key Responsibilities: Make outbound calls to insurance companies to follow up on pending and denied claims. Review claims status and take necessary actions to expedite payment. Understand EOBs (Explanation of Benefits) and take corrective measures for claim re-submission or appeal. Work on claim denials, rejections, and underpayments in compliance with payer requirements. Document all call details, actions taken, and next steps in the billing system. Collaborate with the billing team to resolve claim issues efficiently. Required Skills Experience: Minimum 2 years as an AR Caller in U.S. Healthcare (RCM process). Knowledge of U.S. healthcare insurance. Strong understanding of the medical billing process, claim life cycle, and denial management. Excellent verbal communication skills and listening ability. Good analytical and problem-solving skills. Proficiency in MS Office and billing software (e.g., Kareo, AdvancedMD, eClinicalWorks, etc.). Benefits: Provident Fund contributions. Overtime and holiday pay. On-site benefits, including travel allowances and meals. Referral and birthday bonuses. Night shift allowances. Recognition through our "Employee of the Month" program.
Job Title: CPT Certified Coder – Gynecology Practice Location: REMOTE Shift Timing: U.S.A Time Zone - Indian night shifts Employment Type: Full-time About the Role: We are seeking a CPT Certified Medical Coder with specialized experience in Gynecology/Obstetrics (OB/GYN) practice to join our healthcare operations team. The ideal candidate will have strong expertise in CPT, ICD-10-CM, and HCPCS Level II coding for gynecology-related procedures and services, ensuring accurate coding, billing, and compliance with payer regulations. Key Responsibilities: Review, analyze, and assign accurate CPT, ICD-10-CM, and HCPCS codes for gynecology/obstetrics diagnoses, procedures, and medical services. Ensure compliance with federal coding guidelines, payer policies, and documentation requirements . Work closely with gynecology providers, medical staff, and billing teams to clarify documentation and resolve coding queries. Audit medical records for accuracy and completeness; identify documentation gaps and provide feedback to physicians. Assist in minimizing claim denials and rejections by ensuring accurate code assignment and modifier usage. Stay updated with the latest CPT, ICD-10, and payer-specific coding guidelines relevant to gynecology. Maintain confidentiality of patient records in compliance with HIPAA . Qualifications: Certification: CPC, COC, or CCS (AAPC/AHIMA certified – mandatory). Experience: Minimum 2+ years of coding experience in gynecology/obstetrics specialty . Strong knowledge of CPT, ICD-10-CM, HCPCS Level II, and medical terminology . Familiarity with gynecology-specific procedures such as: Pap smears, colposcopy, LEEP, hysteroscopy, IUD insertion/removal OB ultrasound, prenatal visits, delivery coding (if OB included) Gynecological surgeries (laparoscopy, hysterectomy, D&C, etc.) Proficiency in working with EHR/EMR systems and coding/billing software . Strong analytical, communication, and problem-solving skills. Ability to work independently and collaboratively in a fast-paced environment. Benefits: Provident Fund contributions. Overtime and holiday pay. On-site benefits, including travel allowances and meals. Referral and birthday bonuses. Recognition through our "Employee of the Month" program.
Job Title: Prior Authorization Team Lead Location: Kondapur, Hyderabad - ONSITE Shift Timing: U.S. Time Zone - Indian night shifts Department: Revenue Cycle / Prior Authorization We appreciate the value of your time as well as ours, so please review the entire job description and apply only if you are interested. At Staffingly, Inc., we are at the forefront of revolutionizing healthcare operations by providing essential services to doctors, laboratories, pharmacies, and other healthcare providers. As a leader in economic Prior Authorization solutions, we tackle the challenges of staff shortages that impact revenue flow and patient care quality. Our mission is to empower healthcare facilities to focus on what truly matters, exceptional patient care by simplifying and streamlining their administrative processes. Our comprehensive service offerings include handling intricate Prior Authorization processes, accurate insurance verifications, expert management of medication and procedural authorizations, full-spectrum Revenue Cycle Management (RCM), Medical Billing/Coding, Data Entry, and Customer Support services. With 24/7 operations, we ensure efficiency and responsiveness, supporting our clients in maintaining smooth and effective healthcare delivery. If youre passionate about making a meaningful impact in the healthcare industry by improving operational efficiencies and enhancing patient care, Staffingly, Inc. is the place for you. We are eager to see how your skills and expertise can contribute to our growth and success. For more information, visit us at https://staffingly.com Join Our META Verified WhatsApp Channel for Healthcare BPO/KPO Jobs! https://bit.ly/bpo-whatsapp-jobs Please share with friends Position Summary: ? The Prior Authorization Team Lead will oversee and coordinate the daily operations of the prior authorization team, ensuring timely and accurate processing of prior authorizations, eligibility verification, and benefits verification. The ideal candidate will have in-depth knowledge of cardiology, radiology, orthopaedics , and medication prior authorization workflows . This role requires strong leadership, payer policy knowledge, and the ability to coach team members to meet productivity and quality standards. Key Responsibilities: Team Leadership & Oversight Supervise, train, and mentor prior authorization staff. Monitor workload distribution and ensure timely completion of all authorization requests. Provide performance feedback, coaching, and training to enhance staff knowledge and efficiency. Prior Authorization Processing Review and process prior authorization requests for cardiology, radiology, orthopaedics, and medications in compliance with payer guidelines. Ensure all necessary clinical documentation is complete for submission. Serve as a subject matter expert for specialty-specific prior authorizations. Eligibility & Benefits Verification Oversee teams verification of patient eligibility and insurance benefits prior to scheduling services. Interpret payer benefit coverage, limitations, co-payments, deductibles, and out-of-pocket costs. Escalate and resolve complex coverage or benefit disputes. Compliance & Quality Ensure compliance with HIPAA, payer guidelines, and internal policies. Monitor and maintain quality assurance metrics and audit results. Stay current with payer requirements, coding updates, and industry best practices. Collaboration Work closely with providers, schedulers, and billing teams to ensure accurate authorization and verification workflows. Communicate with insurance companies to expedite authorization decisions and resolve issues. Act as the liaison between clinical staff and payers for complex or urgent cases. Qualifications & Skills: Required: Minimum 6 - 12 years of prior authorization experience, with at least 12 years in a lead or supervisory role . Strong working knowledge in speciality & Modalities (ophthalmologist, Oncology, Pain Management etc..) Proficiency in eligibility and benefits verification using payer portals and clearinghouse tools. Strong understanding of insurance payer guidelines, CPT/HCPCS/ICD-10 codes. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and manage competing priorities. Preferred: Experience with EHR systems (Cerner, Athena, Allscripts, or similar). Familiarity with Medicare, Medicaid, and commercial insurance plans. Benefits: Provident Fund contributions. Overtime and holiday pay. On-site benefits, including travel allowances and meals. Referral and birthday bonuses. Night shift allowances. Recognition through our "Employee of the Month" program. Show more Show less
Join Our Team at Staffingly, Inc. – Kondapur, Hyderabad Job Title: HR Generalist Location: Kondapur, Hyderabad - ONSITE Schedule: USA EST Time (India Night Shift) About the Organization: Join one of the largest U.S.-based Long-Term Care Pharmacy providers, supporting senior and specialty care facilities across multiple states. This role is part of a growing India-based support team handling essential HR and administrative operations for U.S. clients. Join Our META Verified WhatsApp Channel for Healthcare BPO/KPO Jobs! https://bit.ly/bpo-whatsapp-jobs Please share with friends Job Summary We are looking for an experienced MBA-qualified HR Generalist with exceptional communication skills to manage 360-degree HR operations. The role includes onboarding, I-9 and healthcare license verification, payroll and time sheet support, employee relations, HRIS administration, and compliance documentation. This is a hands-on, full-time on-site position based in Kondapur, Hyderabad, aligned to U.S. shifts. Core Responsibilities Onboarding & Offboarding Handle full-cycle onboarding: offer letters, I-9/E-Verify, benefits setup, orientation. Manage smooth exit processes, including documentation and interviews. Payroll & Timesheet Support Assist with payroll processing via ADP/Paychex. Validate timesheets and resolve discrepancies promptly. Compliance & License Verification Track labor laws across U.S. states and assist with audit readiness. Verify healthcare licenses (e.g., for pharmacists) and maintain expiration dashboards. HR Systems & Documentation Maintain and update HRIS platforms. Generate standard HR reports, manage employee data integrity, support system integrations. Employee Relations & Administration Respond to employee queries professionally. Coordinate internal communication, calendars, travel bookings, and maintain personnel files. Process Optimization & SOPs Create and refine SOPs for onboarding, payroll, compliance, and employee services. Identify and implement improvements in HR workflows. Required Qualifications MBA in HR, Finance, Accounting, or related field (mandatory) 2–5+ years of experience in U.S.-focused HR administration Strong knowledge of ADP, Paychex, Workday, or similar systems Hands-on experience with I‑9/E‑Verify and healthcare license verification Excellent verbal and written English communication skills High attention to detail, organizational skills, and time management Proficiency in MS Excel and HR reporting Preferred Qualifications CPP, FPC, SHRM-CP, or PHR certification Experience working with external vendors or U.S. clients Process-driven with a mindset for continuous improvement Working Conditions Full-time, on-site role at Kondapur, Hyderabad Aligned with U.S. shift hours (India night shift) Requires flexibility for cross-timezone collaboration with U.S.-based teams Why Join Us Support mission-critical HR functions for a leading U.S. healthcare organization Expand your experience across multi-state HR compliance and pharmacy operations Be part of a collaborative, fast-paced, and growth-focused team 🎁 Benefits 💵 Provident Fund contributions ⏰ Overtime and holiday pay 🚌 On-site travel allowance and meals 🎉 Referral and birthday bonuses 🌙 Night shift allowances 🏆 "Employee of the Month" recognition program