0 years

2 Lacs

Posted:5 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

AR Caller (Voice Process)

1. Calling Insurance Company on behalf of healthcare providers for claim status.

2. Should handle US Healthcare Providers Billing.

3. Follow-up with Insurance Company to check status of outstanding claims.

4. Receive payment information if the claims have been processed.

5. Analyze claims in case of rejections.

6. Ensure deliverable adhere to quality standards

Essential Functions

  • Performance Standards: Meet or exceed productivity and quality standards to deliver superior client experience. Ensure the work performed does not result in any client dissatisfaction.
  • Innovation: Share ideas and thoughts on how the process can be improved further to augment efficiency and effectiveness. Find ways to participate in implementing those ideas.
  • Knowledge: Take efforts to understand the entire RCM so that the context of the AR process is understood and performed effectively.

Key Competencies

  • Exceptional typing and communication skills (verbal and written).
  • Organized, detail-oriented and self-motivated. Ability to juggle multiple responsibilities.
  • Exceptional problem-solving skills to analyze issues and identify potential liabilities.
  • Ability to maintain strong professional relationships with internal teams and management.
  • Consistent demonstration of a professional, positive attitude.
  • A strong, working understanding of computers, MS excel and an ability to self troubleshoot simple issues.

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