Appraisal Manager

Company Description

Clay TechSystems is a leading IT company founded in 2001, with headquarters in New Delhi. We have operations in India - Middle East - US & UK. Specializing in providing technology solutions to large and medium-sized enterprises, our team of 250 professionals delivers innovative services to streamline business operations and drive growth. We offer Business Process Management, Business Intelligence, GCP, Application Development, Work Flow, Chatbot solutions & Staff Augmentation services to meet diverse client needs.

www.clay.co.in

Appraisal Manager

Key Responsibilities

1. Performance Process Design

• Develop a

  clear, easy-to-understand appraisal process

  suitable for a fast-growing SMB setup.
• Work with department heads to define

  role-wise KPIs, KRAs, and evaluation parameters

  for both IT and Sales roles.
• Create

  goal sheets, review templates, and scoring formats

  (Excel or Google Sheets-based).

2. Appraisal Execution

• Plan and conduct

  half-yearly and annual appraisal cycles

  , ensuring all employees complete self-assessments.
• Coordinate with reporting managers for

  performance review meetings

  and

  rating finalization

  .
• Ensure timelines are met and data is properly recorded for payroll and increment discussions.

3. Performance Tracking & Reporting

• Maintain

  simple performance dashboards

  using Excel or shared trackers to monitor employee progress.
• Track top performers, average performers, and areas requiring improvement.
• Prepare periodic reports for management highlighting key performance trends and recommendations.

4. Feedback & Communication

• Guide managers on

  how to give constructive feedback

  and handle performance discussions effectively.
• Encourage an open feedback culture to improve transparency and motivation.
• Manage communication of appraisal results in a fair and positive manner.

5. Linkages to Rewards & Growth

• Coordinate with HR and Finance to link appraisal outcomes with

  increments, bonuses, and incentives

  .
• Support management in identifying

  training needs, promotions, and performance improvement plans (PIP)

  .

Skills & Attributes

• Strong understanding of

  performance management principles

  and goal-setting techniques.
• Excellent

  Excel and documentation skills

  – ability to create practical trackers and reports.
• Good communication and interpersonal skills to interact with employees and management.
• Balanced approach —

  objective, fair, and empathetic

  in handling performance matters.
• Ability to manage multiple stakeholders in a growing business setup.

Qualifications

• Bachelor’s degree in HR, Business Administration, or related field.
• MBA/PGDM in HR preferred.
• 5–10 years of HR experience with at least 2+ years managing appraisal processes in an IT/Sales-driven company.

Performance Indicators

• On-time completion of appraisal cycles.
• Clarity and acceptance of appraisal outcomes by employees.
• Improvement in performance consistency and retention rates.
• Reduction in performance-related escalations.