Appointment Setter

At Suraasa, we are transforming the global teaching landscape by enabling teachers to upskill, grow,  and find better career opportunities.  

We are looking for result-oriented and motivated Junior Inside Sales Specialists / Appointment Specialists who can develop strong technical knowledge about our educational products, industry and customer base to support the customers’ purchase decisions. 

Additionally, the candidates will be required to effectively prospect, pre-qualify leads, counsel select customer groups, and prepare qualified leads for Counsellors, while developing the skills to move up  on the counselling career track. 

This role provides fast growth opportunities as long as top performance is delivered, exemplary  teamwork and leadership potential are demonstrated. 

Location:

Key Accountability & Responsibilities

Role: Setup qualified meetings via telecalling for our closers

• Cold call prospective clients and increase mass reachout via telecalling 

• Build a thorough technical understanding of our products and help potential customers in  understanding what we have to offer through effective articulation 

• Engage with potential customers, identify key pain points, provide counselling to certain  segments, and refer qualified leads to appropriate senior counsellors 

• Maintain excellent and supportive rapport with all leads, improve show-up rates in the  counselling sessions 

• Follow up post-sale to collect feedback, ensure customer satisfaction and gain referrals • Stay on top of market trends and participate in brainstorming sessions with the sales team to  come up with new growth strategies 

• Use CRM to track leads daily and manage pipeline  

• Achieve monthly targets, and unlock fast growth opportunities 

Qualification Criteria

• Minimum 60% aggregate or equivalent CGPA in academics 

• Excellent verbal communication skills, strong conversationalist, and well-versed in English • Strong

negotiation and objection handling skills with the ability to work within deadlines • Ability to work

independently and as a part of a team while always maintaining a professional,  client-oriented attitude 

• Proficient with Microsoft Office / Google Documents 

Additional Requirements

• This is a work-from-office role, with 6-day working week. 

• Integrity, professionalism, team collaboration, and full dedication/availability during the  assigned working hours are paramount 

• Keep company work & data 100% secure and not visible to any other but the employee

Compensation

• INR 5,00,000 (INR Five Lakhs) per annum. 

• Our top performers have the potential to earn monthly incentives ranging from INR 50,000 to INR  60,000, in addition to their fixed salary. 

Why Join Us?

• Uncapped sales incentives that directly reflect your success and effort. 

• Be a key part of a mission-driven company that’s transforming lives through education.

• Help teachers unlock life-changing opportunities by guiding them through impactful  decisions. 

• Work in a high-trust, performance-oriented culture that rewards results. 

• Enjoy structured training, mentoring, and clear career growth pathways. 

What You’ll Need to Succeed

• Strong command of spoken and written English with clear articulation and confident  communication, including an ability to converse with prospects through Calls and Video Calls,  as well as via Email and Instant Messaging platforms. 

• High general intelligence with the ability to understand and explain Suraasa’s offerings,  learner needs, and the value proposition. 

• A self-assured, articulate approach to sharing one’s own experiences, background, and  ideas. 

• Emotional resilience and calmness in handling pressure situations or objections during  conversations. 

• Logical thinking and the ability to structure compelling narratives that align with learner  motivations. 

• Evidence of being a fast learner — whether through mastering tools, sales processes, or  product understanding.