Application Support Analyst | MNC | Pan India

4 - 6 years

11 - 16 Lacs

pune bengaluru mumbai (all areas)

Posted:1 hour ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Role :  Application Support Analyst (Labelling & ITIL)

Mode of Hire : Contract to Hire

Location : Pan India (Hybrid 3 days WFO)
Experience Required : 4+ YearsNP : 0 to 15 Days

Skill RequirementsPrimary Skills

  • Strong

    Labelling Knowledge

  • ITIL Framework & Ticketing Tools

     knowledge

Secondary Skills

  • Client requirement gathering and analysis
  • Experience working in

    US shift / Night shift

  • Understanding of

    ERP / CRM systems

  • Resource should have

    hands-on experience in labelling processes

     and related workflows.
  • Good understanding of

    ITIL concepts

     and experience working with

    ticketing systems

    .
  • Ability to

    gather, analyze, and document client requirements

     effectively.
  • Exposure to

    ERP/CRM platforms

     and enterprise support environments.
  • Willingness to

    work in night shifts / US business hours

    .
  • Strong communication and coordination skills to work with cross-functional teams.
  • Prior experience in a support or operations role will be an added advantage.

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