Application Support Analyst | MNC | Pan India

People Prime Worldwide

4 - 6 years

11 - 16 Lacs

pune bengaluru mumbai (all areas)

Posted:1 hour ago| Platform:

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Skills Required

nicelabel ticketing erp labelling production support printing scanner servicenow l2 l3 application support itil jira ticketing tools barcode crm tool

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Role : Application Support Analyst (Labelling & ITIL)

Mode of Hire : Contract to Hire

Location : Pan India (Hybrid 3 days WFO)
Experience Required : 4+ YearsNP : 0 to 15 Days

Skill RequirementsPrimary Skills

Strong
Labelling Knowledge
ITIL Framework & Ticketing Tools
knowledge

Secondary Skills

Client requirement gathering and analysis
Experience working in
US shift / Night shift
Understanding of
ERP / CRM systems

Resource should have
hands-on experience in labelling processes
and related workflows.
Good understanding of
ITIL concepts
and experience working with
ticketing systems
.
Ability to
gather, analyze, and document client requirements
effectively.
Exposure to
ERP/CRM platforms
and enterprise support environments.
Willingness to
work in night shifts / US business hours
.
Strong communication and coordination skills to work with cross-functional teams.
Prior experience in a support or operations role will be an added advantage.

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