Application Engineer

Hiring Drive | Technical Support Engineer – Platform Technologies (IC2)

Location:

ServiceNow Partner Drive | Trigent Software Pvt. Ltd.

About the Role

Technical Support Engineers (IC2 – Platform Technologies)

This is your chance to solve real-world challenges, enhance your platform expertise, and build a global career with cutting-edge enterprise technologies.

What You’ll Do

• Troubleshoot and resolve platform, database, and integration-related issues on ServiceNow.
• Perform root cause analysis (RCA) for incidents and ensure permanent fixes.
• Collaborate with engineering teams to ensure a world-class customer experience.
• Create knowledge base articles and drive internal process improvements.
• Participate in rotational on-call / weekend support for global customers.

Must-Have Skills

Relational Databases (MySQL / Oracle)

Linux/Unix or Windows Server

Web Application Stack (server, browser, DB layers)

Scripting (JavaScript / Python / Shell / PowerShell)

analytical thinking & troubleshooting mindset

communication & customer-handling skills

Good-to-Have

ServiceNow platform

ITIL

Splunk or log analysis tools

✨ Passion for continuous learning & problem-solving

Eligibility

Bachelor’s in Computer Science / IT

OR

2+ years

Drive Details

In-person Drive Date:

Venue:

Steps to Apply

1️⃣ Click and register your details here:

👉 https://app.fabrichq.ai/jobs/d834921e-f663-4094-b418-b8a06791c416

assessment link

11th November 2025 – 4:00 PM.

vivek_s@trigent.com

Note from Team Trigent

100% genuine career opportunity

strictly for evaluation purposes only

Final Call

available to attend the drive in person at Hyderabad on 17th November

Apply & Complete Assessment by:

#ServiceNow #TechnicalSupportEngineer #HyderabadJobs #HiringDrive #PlatformTechnologies #Trigent #CareerOpportunity #CustomerSuccess #TechSupport #ServiceNowJobs #WalkInDrive #NowPlatform #ITJobs #JavaScript #MySQL #Python #Linux