Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Analyst - Order Management

Lennox India Technology Centre

130 years

0 Lacs

Greater Chennai Area

Posted:4 days ago| Platform:

Apply

Skills Required

management development crm sap erp shipping tracking analyze billing logistics finance service processing salesforce communication transactions documentation workflow support compliance audit

Work Mode

On-site

Job Type

Full Time

Job Description

Company Profile

Lennox (NYSE: LII)

Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Serve as the primary point of contact for customer order-related inquiries via email or CRM.
Create, process, and manage customer orders and quotations accurately in SAP ERP.
Manage order modifications, shipping updates, and ensure timely fulfillment and delivery tracking.
Analyze the backlog orders and fulfil the orders by cross shipping.
Reach out to internal stakeholders to fix the order blocks
Handle returns and process credit/debit notes or billing corrections as necessary.
Collaborate with internal teams such as Sales, Logistics, Finance, and Customer Service to ensure seamless order processing and resolution of issues.
Utilize Salesforce (SFDC) CRM to maintain and track customer communication and order status.
Ensure accuracy and completeness in all transactions and documentation.
Proactively identify and implement process improvements in the order management workflow.
Build and maintain strong relationships with internal stakeholders to support customer satisfaction and operational excellence.
Ensure compliance with company policies, procedures, and audit requirements.

Qualifications

4 to 8 years of experience in Order Management or related roles.
Strong knowledge of the Order-to-Cash (O2C)
Excellent problem-solving, analytical, and organizational skills.

More Jobs at Lennox India Technology Centre

Sr. Engineer - VAVE

Chennai, Tamil Nadu, India

130.0 - 130.0 yrs

Salary: Not disclosed

Social Media Analyst

Greater Chennai Area

130.0 - 130.0 yrs

Salary: Not disclosed

Sr. Engineer - VAVE

Chennai, Tamil Nadu, India

5.0 - 5.0 yrs

Salary: Not disclosed

Senior Analyst - ERP

Greater Chennai Area

130.0 - 130.0 yrs

Salary: Not disclosed

Sr. Electrical Design Engineer

Chennai, Tamil Nadu, India

1.0 - 1.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Lennox India Technology Centre

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Analyst - Order Management