Analyst, Claims

Analyst - Claims

Gurugram, Haryana, IndiaGlobal Claims Quality Assurance (“QA”) Form Part Of The Global Claims Team. The QA And DA Team’s Core Aim Is To Assist Claims Audit Functions By Providing Support And Expertise To All Internal And External Quality-related Activity. The Focus Of The Global QA Framework Is To Improve Claims Outcomes Through The QA CycleWhat you’ll be doingWhat will your essential responsibilities include?

• Identification of necessary claims initiatives and good practice.
• Identify continuous improvement opportunities and support the implementation of them.
• Identify trends, themes, and risk-based focus areas (e.g. via Global landscape analysis and clearly articulated MI requirements).
• Coordinating and managing communication with internal and external stakeholders (e.g., QA Managers, Auditors, TPAs, other claim functions, etc.) to ensure the highest level of quality service.
• Be responsible for the flow of day-to-day operations.
• Responsible for the timely production and circulation of various QA Global Claims dashboards which provide key stakeholders with a high-level overview of key findings, trends, risks, and themes.
• Analysing QA output and adding insights to monthly and quarterly summary reports for the Global Claims function and other key stakeholder requirements.
• Producing ad hoc reports, as required, by the Head of QA and other key stakeholders.
• Foster or maintain a collaborative relationship with internal and external customers.
  

You will report to the Assistant Manager Claims.What you’ll bringWe’re looking for someone who has these abilities and skills:

Required Skills And Abilities

• Demonstrates exceptional organisational skills in managing a high workload and multiple concurrent tasks/projects.
• Possesses effective technical and operational claims expertise.
• Proficient in MS Excel at an intermediate to advanced level.
• Delivers excellent written output.
  

Meet set processing targets/ SLA.What we offer

Desired Skills And Abilities

• Relevant years of minimum work experience.
• An extensive background working within insurance, reinsurance, BFSI, and operations.
• Graduate / post-graduate with commerce background with 50% and above aggregate in the highest qualification.
• Ability to interact with senior management and multiple stakeholders.
• Effective organizational skills.
• Effective communication and presentation skills.
• Effective data analysis skills including proficiency in the use of MS Excel/PowerPoint / Power BI.
  

Who we are
AXA XL, the P&C and speciality risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and speciality.With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.Learn more at axaxl.comWant to know more?AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter
  

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.