Job
Description
About Payoneer
Founded in , Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the worlds underserved businesses to a rising global economy Were a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories By taking the complexity out of the financial workflowsincluding everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligencewe give businesses the tools they need to work efficiently worldwide and grow with confidence A universe of opportunities Open to you Payoneers mission is to empower anyone, anywhere to participate and succeed in the global economy If our mission connects with your values, if you revel in solving complex challenges, and if you want to continuously advance your career, come realize your potential at Payoneer! Life at Payoneer is a global community, where youll work with colleagues all over the world, in a hybrid or remote work frame As an equal opportunity employer, the only things that matter to us are your skills, your drive and your desire to have a positive impact on others Were looking for a self-learner and proactive thinker a strong leader who works well under pressure with a hands-on spirit and a can-do approach! What will you be doing Managerial Lead and manage a team of FinCrime analysts / Risk Data Analysts Coach, train, motivate, and drive the performance of the team Ensure FinCrime/Risk Operations are performed smoothly, effectively, and efficiently, while meeting regulations and SLAs Manage teams practice, provide ongoing feedback, foster teamwork and, collaboration, and meet team and company-related goals Support the team to achieve its operational objectives, manage workloads and analystsprofessional development Set individual and team KPIs, ensure adherence, and manage teams expectations and performance Professional Manage professional aspects of Risk data analysis and risk solutions/controls development and be a point for escalations Supervise, support and monitor Risk research and deliverables Ensure performance based on established goals, benchmarks and milestones Drive innovation and enhancement initiatives to support scale, efficiency and automation Ensure consistency in practices, policies, and procedures Identify and address gaps and opportunities in individual and team performance Interpersonal Work closely with other teams and departments to support the development of risk related tools, processes and products to improve risk mechanisms and CX Work closely and communicate with large enterprise clients and external 3rd parties Is this you The Payoneers are: Accountable | Adaptable | Collaborative | Communicative | Fast Learners | Independent | Motivated | Problem Solvers | Resilient | Technically Proficient Have you done this kind of stuff Bachelors degree a must Has at least 3 years of proven track record in successful managerial experience a must Has at least 2 years of relevant professional work experience in online risk/compliance management, fraud prevention, or compliance/risk with a global payment/remittance/e-commerce platform, chargebacks, and disputes a must Has excellent communication skills and English (both written and spoken) a must A positive, energetic, bold, and communicative people-person a must Data-driven mindset with strong analytical skills Proficiency in data tools such as SQL, BigQuery, and BI platformsa must Has proven, strong cross-team collaboration and interpersonal skills A wellorganized, energetic individual with a can-do approach A problem solver, who is experienced working under pressure Has a flexible attitude and emotional agility Able to cope with changing requirements and levels of uncertainty in a fast-paced environment An independent and opinionated thinker, who take initiative and can see processes through The Payoneer Ways of Working Act as our customers partner on the inside Learning what they need and creating what will help them go further Do it Own it Being fearlessly accountable in everything we do Continuously improve Always striving for a higher standard than our last Build Each Other Up Helping each other grow, as professionals and people If this sounds like a business, a community, and a mission you want to be part of, apply today We are committed to providing a diverse and inclusive workplace Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments Decisions about requests for reasonable accommodation are made on a case-by-case basis
