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Aliens Group
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AM / DM / Manager / AGM / DGM / GM / AV P / DVP / VP - CRM

AM / DM / Manager / AGM / DGM / GM / AV P / DVP / VP - CRM

Aliens Group

7 - 12 years

9 - 17 Lacs

Hyderabad

Posted:4 hours ago| Platform:

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Skills Required

CRM cold calling team handling customer service customer engagement business development corporate sales sales customer support marketing inside sales b2b sales lead generation sales coordination

Work Mode

Work from Office

Job Type

Full Time

Job Description

Head of CRM The Role:- We at Aliens are looking for an enthusiastic and dynamic Head of CRM to lead our high performing CRM team with 7 to 15 years of experience in similar profile across industry, preferably real estate. - The incumbent will be responsible for planning and delivering CRM strategies across the organization with a view to foster profitable long-term relationships with the clients, building bandwidth to streamline customer lifecycle and coordinate with Sales and Banking team to boost our organizations' market presence and customer engagement. - S/he will be required to increase revenue by streamlining post-sales collection operations and achieving high business goals. The incumbent would work in a high-paced team environment with at least 5 reporting members and travel across location as per need basis. - S/he would be based out of Hyderabad and would report to the COO and President; Sales, CRM and Marketing. Key Responsibilities:- Championing customer requirements and satisfaction by maintaining constant interaction- Executing new onboardings and successful cross-selling initiatives- Ensuring timely collections from existing customers as well as new customers- Complete handling of post-sales responsibilities with high customer satisfaction results - Setting targets, performance plans, and rigorous, objective standards for CRO, Sr. CRO, TLs and coaching and training individuals - Expertise in team handling profile and providing effective assistance to team members for successful closure of deals and high collections- Enabling team members by duly acknowledging their achievements and accomplishments- Motivating and engaging the collections team with monetary and non-monetary incentives

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Aliens Group

aliensgroup.pl

Real Estate

Hyderabad

200+ Employees

403 Jobs

Key People

Srinivas Reddy

Co-Founder & Managing Director
Ramesh Sunkara

Co-Founder & Director
Harsha Gurram

Chief Marketing Officer

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