Posted:3 days ago|
Platform:
On-site
Full Time
AI Specialist / Conversational AI Engineer
Location: Delhi
Experience Required: 3 – 6 years
Job Type: Full-Time
Role Overview
You’ll be responsible for designing and implementing the AI layer of the Real Estate Company mobile app — primarily focusing on the “Business Partner” module where AI interacts with users like a human friend, captures investor leads, and routes data to our CRM.
You’ll also collaborate with the backend developer to integrate NLP, voice processing, and lead extraction capabilities.
Key Responsibilities
1) AI Chatbot & NLP Development
Build and fine-tune conversational flows for AI that can chat with users (text + voice) in a friendly, human-like tone.
Use Large Language Models (LLMs) or APIs (OpenAI, Claude, Gemini, etc.) to create personalized chat experiences.
Implement prompt engineering and context management to ensure consistent and compliant AI responses.
2) Lead Data Extraction
Automatically extract structured data (name, phone, budget, notes) from user chats or voice messages.
Validate and clean data before sending to backend CRM.
3) AI Personalization
Implement basic behavioral intelligence — AI should adapt its tone and suggestions based on user history and preferences (while maintaining data privacy compliance).
4) Integration with App & Backend
Work closely with backend and mobile developers to connect AI services with the main app (through RESTful APIs or WebSockets).
Ensure smooth, low-latency interactions and failover handling (e.g., fallback messages when AI API fails).
5) Voice Interface (Phase 2)
Integrate speech-to-text and text-to-speech services (like Whisper API, Google Cloud Speech, ElevenLabs, or Azure Cognitive Speech).
Ensure compliance and consent handling for audio data.
6) Testing & Safety
Create guardrails to prevent AI from making unauthorized claims (e.g., no investment promises, no personal advice).
Implement data safety, logging, and compliance filters aligned with UAE PDPL requirements.
7) Analytics & Continuous Improvement
Track and analyze AI chat performance metrics (lead conversion, satisfaction, accuracy).
Tune prompts, responses, and AI tone over time to maximize engagement.
Tech Stack & Skills
Must Have:
Hands-on experience with LLM APIs (OpenAI, Anthropic, or similar)
Proficiency inmPythonor Node.js for AI integration
Experience with NLP frameworks (LangChain, LlamaIndex, Rasa, Dialogflow, etc.)
Understanding of prompt engineering and context management
Familiarity with speech recognition (ASR) andtext-to-speech (TTS)
Strong understanding of REST APIs, JSON, and app integration
Good to Have:
Experience with CRM or lead management systems
Knowledge of AI model fine-tuning or embedding-based personalization
Experience deploying AI microservices on AWS / GCP / Azure
Understanding of data privacy regulations (UAE PDPL / GDPR)
You’ll Work With
Mobile App Developer (Flutter/React Native)
Backend Developer (Node.js / Express / NestJS)
UI/UX Designer
Product Manager & Operations Head
Legal Advisor (for AI compliance)
Management Team (for business logic & personalization design)
The aspirants (candidates) may share their profile at hr4aquarservices@gmail.com or connect at 9289451504
Job Type: Full-time
Pay: ₹80,000.00 - ₹125,000.00 per month
Work Location: In person
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