AI Platform Manager

Overview

Key Responsibilities

• AI Platform Ownership & Expertise
• Serve as the internal expert on AI platforms like OpenAI and Google Vertex AI.
• Continuously monitor the AI platform landscape, track product evolution, and assess capabilities aligned with internal use cases.
• Business Partnership & Strategy Enablement
• Partner with leaders across Sales, Finance, Support, Marketing, HR, and other departments to define high-leverage AI strategies.
• Facilitate ideation and opportunity framing sessions to push functional leaders toward ambitious, AI-enhanced transformation.
• Use Case Identification & Portfolio Management
• Identify, prioritize, and support the implementation of a portfolio of AI-driven internal initiatives.
• Develop evaluation frameworks to score opportunities based on business impact, feasibility, and urgency.
• Metrics & Performance Insight
• Identify operational and functional areas where AI can drive measurable efficiency improvements.
• Collaborate with business and data stakeholders to define appropriate KPIs and success metrics.
• Translate AI opportunities into data-driven frameworks, defining key data sets and measurement logic.
• Partner with data engineering teams to design and deliver the analytical reporting layer.
• Create feedback loops and performance dashboards to continuously monitor and improve impact.
• Execution & Delivery Support
• Work with cross-functional teams (engineering, data science, automation, IT) to scope, design, and deliver solutions.
• Provide hands-on program management support to ensure successful execution of AI initiatives.
• Evangelism & Enablement
• Educate business units on the possibilities of AI platforms through demos, documentation, and workshops.
• Create internal playbooks and tooling to help teams self-serve on AI where appropriate
  

Requirements

• 4+ years in product management, business transformation, or operations roles with exposure to AI/ML technologies
• Strong working knowledge of platforms such as OpenAI, Google Vertex AI, or similar
• Ability to translate business needs into high-impact AI use cases
• Experience collaborating with cross-functional business and technical teams
• Strategic thinking with hands-on program or project management skills
• Excellent communication, stakeholder management, and presentation abilities
  

Nice to Have

• Background in enterprise applications, workflow automation, or internal IT systems
• Experience leading internal centers of excellence or digital transformation programs