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AI Chatbot & Salesforce Integration Engineer

0 years

0 Lacs

Delhi Delhi India

Posted:2 weeks ago| Platform: Linkedin logo

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Skills Required

ai chatbot salesforce integration engagement crm capture scheduling openai design ftp authentication management routing support scalability logging training engineering python fastapi flask api rest apex flow heroku aws json webhooks oauth ui react.js

Work Mode

Remote

Job Type

Full Time

Job Description

Opportunity : Contract Engineer AI Chatbot & Salesforce Integration Location : Remote Engagement Type : Contract Start Date : the Role : Were seeking an experienced Contract Engineer to implement an AI-powered chatbot integrated with Salesforce CRM. The ideal candidate will work on a real-time assistant to handle lead capture, scheduling, document handling, and multi-department Responsibilities : Develop and deploy intelligent chatbots using OpenAI/GPT models and LangChain (or similar frameworks) Integrate chatbot workflows with Salesforce objects (e.g., Leads, Cases, Custom Objects) Design and expose backend APIs for smooth interaction with external systems (FTP, portals, databases) Implement authentication, session management, and user-specific routing in the bot Support Experience Cloud integrations (Instructor/Trainee/Scheduling portals) Ensure scalability, prompt handling, logging, and graceful error fallback Collaborate with internal stakeholders to align features with training and engineering Skills & Experience : Strong experience with Python (LangChain / FastAPI / Flask) Proficient in OpenAI API or similar LLM providers (Anthropic, Cohere, etc.) Hands-on with Salesforce Integration (REST APIs, Apex, Flow, LWC knowledge is a plus) Familiar with Heroku, AWS Lambda, or cloud hosting platforms Working knowledge of JSON, Webhooks, and OAuth 2.0 Ability to translate business workflows into automated conversational to Have : Experience building bots for enterprise CRM environments Understanding of UI frameworks (e.g., React.js) for embedding bots on web apps (ref:hirist.tech) Show more Show less

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