Admissions Coordinator

The Admissions Coordinator plays a crucial role in the management of the complete admissions workflow for University College Dublin's South Asia region. In this role, you will be responsible for ensuring accurate, timely, and policy-compliant processing of applications while leading a team of admissions staff. Acting as a bridge between prospective students, agents, and UCD's Global Office in Dublin, you will be instrumental in providing a seamless and professional admissions experience that aligns with the university's enrollment goals. Your key responsibilities will include overseeing the end-to-end admissions management process, from handling inquiries to reviewing applications, issuing offers, and confirming enrollments. You will need to guarantee that all applications meet UCD's academic and procedural standards and adhere strictly to the university's admissions policies, including academic entry requirements and documentation standards. As the regional authority on admissions criteria interpretation, you will ensure the eligibility of all applications. Additionally, you will be tasked with maintaining accurate application records in CRM and student systems, conducting audits, and generating reports on application volumes, offer rates, and admissions key performance indicators. Serving as the escalation point for complex admissions cases, you will provide guidance to applicants, parents, agents, and school counselors and collaborate with the UCD Global Admissions team in Dublin for queries and clarifications. You will also be responsible for authorizing and overseeing the release of official documents such as offers, visa support letters, fee receipts, and admissions updates. Process optimization will be a key aspect of your role, as you review and refine internal admissions procedures to enhance efficiency and applicant experience. Collaborating with various departments such as Marketing, Visa Advisory, Finance, and Academic teams, you will facilitate end-to-end applicant support and contribute insights to inform recruitment strategy and service improvements. The ideal candidate for this role should possess at least 4-6 years of experience in international student admissions, preferably within a higher education institution or international recruitment firm. You should have demonstrated expertise in managing multi-stage admissions processes with precision, prior experience in team supervision, proficiency in CRM systems and data analytics tools, excellent communication and interpersonal skills, and the ability to work independently in a fast-paced, deadline-driven environment. Knowledge of Irish higher education or international admissions processes would be advantageous, along with a professional demeanor and the ability to handle sensitive information with discretion. Qualifications: - Bachelor's degree required; Master's degree preferred (ideal fields: Education, Business, or International Relations),