22 Policy Adherence Jobs

The Manager, Client Support is a pivotal role within the organization, serving as a leader, coach, and supervisor to a team of customer support professionals. In this capacity, you will collaborate with your team to identify and implement opportunities for enhancing efficiency and delivering exceptional support experiences to ICE Mortgage clients. Your responsibilities will encompass driving the development of your team members both collectively and individually to ensure optimal performance and job satisfaction. Additionally, you will be accountable for overseeing the ongoing performance and service delivery of your team, aligning with the business and department objectives. A core aspect of your role will involve driving operational efficiency, empowering your staff, enhancing service delivery effectiveness, and fostering customer satisfaction and retention as part of your guiding philosophy. Your key responsibilities will include but not limited to: - Managing business processes to achieve exceptional performance. - Monitoring and maintaining consistent service delivery key performance indicators. - Cultivating a cooperative environment that promotes a deep understanding of best practices within the Technical Support team. - Recruiting and selecting team members with high potential in service delivery. - Ensuring timely departmental workflow, productivity enhancement, and continuous knowledge development for agents. - Developing tactical proposals to support company initiatives. - Implementing procedures and training tools for agents on troubleshooting, customer service skills, and handling severity issues. - Nurturing the development of Technical Support staff through effective hiring, coaching, performance evaluation, and guidance. - Providing leadership and training to all associates in a professional and positive manner to drive corporate goals and achieve department objectives. - Balancing individual, team, departmental, and organizational goals and obligations efficiently. To excel in this role, you should possess a minimum of 5 years of experience in customer-facing technical support or related roles. You should demonstrate technical savvy, decision-making skills, result orientation, ability to manage complexity, effective communication, planning and alignment capabilities, drive for engagement, action-oriented mindset, customer focus, collaboration skills, and strategic thinking. Moreover, resilience, thought leadership, ambiguity management, nimble learning, adherence to company policies, and a solid understanding of operational functions are highly desirable traits. Ideally, you should hold a Bachelor's degree in Business Administration or Computer Science to complement your professional experience and skills. Your willingness to drive adherence to company policies, procedures, and processes will be crucial in ensuring operational excellence and customer satisfaction.,

You will be responsible for generating necessary leads through Business Development Managers (BDMs) and channel partners/open market. You will develop and maintain relationships with both existing and potential customers. It will be your duty to educate customers with information to enhance their understanding of issues and capabilities, as well as going above and beyond to assist them in a positive manner. In this role, you will also be required to maintain relationships with local dealerships, TML dealers, and local territory managers of TML. Keeping track of all relevant data related to TML retail and TMF market share within assigned territories and reporting the same to the Zonal Sales head will be part of your responsibilities. Furthermore, you will manage a team of BDMs, which includes tasks such as setting targets, allocating dealers, and overseeing performance management. You will provide training and guidance to the BDMs, ensuring that they are well-informed about policies related to TMF product offerings. It will be crucial for you to ensure that both the BDMs and dealer sales team are aware of and compliant with the team's expectations and guidelines. You should lead by example and demonstrate personal commitment to the team by fulfilling your responsibilities effectively.,

As a resident customer advocacy engineer, you will act as the primary point of contact for customers, providing 1st level functional and technical support to onsite users for a web-based application (our proprietary application). Your responsibilities will include following up and maintaining logs of reported customer issues/tickets, updating pending issues/tickets, identifying and escalating issues requiring level 2 escalation. You will need to follow up with onsite users to gather missing information or approvals required for processing requests for closure of pending issues. Additionally, creating and uploading KB articles in the Knowledgebase, providing individual training and support as requested, and maintaining a current and accurate inventory of technology hardware, software, and resources will be part of your role. Furthermore, you will be responsible for logging required repairs and maintenance, producing reports as requested by the support desk manager, configuring, maintaining, and troubleshooting all network-related issues (LAN wired & wireless, access points), managing the server (Windows), and providing support for Android-based tablet issues. It is essential that you adhere to defined Service Levels and follow the established policies and procedures of the support desk to ensure efficient and effective customer support.,

You will be responsible for managing and promoting sports and wellness activities as a proactive and organized Sports Coordinator. Your role will involve planning events, coordinating with coaches and teams, maintaining sports facilities, and driving participation across the institution. Your key responsibilities will include planning and executing sports events and wellness programs, managing sports facilities and equipment, coordinating with internal and external stakeholders, promoting participation, and maintaining records. You will also be responsible for ensuring safety and adherence to policies. To excel in this role, you should hold a Bachelors/Masters degree in Physical Education or a related field, along with 1-2 years of experience in sports or event coordination. Strong organizational and communication skills are essential, as well as a willingness to work flexible hours.,

At Lilly, you unite caring with discovery to make life better for people around the world. As a global healthcare leader headquartered in Indianapolis, Indiana, our employees are dedicated to discovering and delivering life-changing medicines, improving disease management, and giving back to communities through philanthropy and volunteerism. Our commitment is to put people first and give our best effort to our work. We are seeking individuals who share our determination to enhance lives globally. As an Associate Director - Platform Operations for Linux/Storage based in Hyderabad, India, you will be responsible for leading the operations, management, and support of our enterprise Linux Server platform and Storage Infrastructure-as-a-Service (IaaS) capabilities. You will oversee a team of L1-L3 Operations Engineers to ensure the stability, reliability, and performance of the environment, both on-premises and in the Public Cloud. Your role involves collaborating with other platform infrastructure Subject Matter Experts (SMEs) to enhance infrastructure availability and reliability through innovative designs and improved observability. Your key responsibilities include maintaining service operations, incident/change/service request/problem management, tracking service levels, and collaborating with stakeholders to align operations with organizational objectives. You will lead, motivate, and support a large team, oversee staffing plans, recruitment, and onboarding, and monitor employee performance. Technical leadership, automation focus, collaboration, and policy adherence are essential for this role. To qualify for this position, you should have a Bachelor's/Master's degree in computer science, Information Technology, or a related field, along with 15+ years of experience in IT infrastructure and Server/Storage platform operations. Certifications in Linux and Storage & Backup technologies are a plus. This role requires flexibility in work hours, including weekends and holidays, to support continuous operations across two shifts. If you are a proactive, fast-paced individual with strong leadership and technical skills, capable of driving infrastructure operations and enhancing overall performance, we encourage you to apply for this role with Lilly. Join us in our mission to make a difference in the lives of people worldwide.,

You will be responsible for overseeing cost auditing and materials management to enhance productivity and control expenses, ensuring accurate reporting and strict adherence to internal controls. Your duties will include auditing food and beverage operations, managing purchasing and inventory processes, and preparing detailed cost reports. Additionally, you will be required to develop and supervise staff, support training initiatives, and uphold Hyatt's policies, safety standards, and organizational culture. The ideal candidate should have a relevant degree or diploma in Finance, Commerce, or Hospitality/Tourism management. A minimum of 2 years of work experience as an Accountant or Accounting Clerk in a larger operation is required. Good problem-solving, administrative, and interpersonal skills are essential for this role.,

You will be responsible for HR Data Management by maintaining and updating employee records in our HR information systems with precision and confidentiality. This includes handling onboarding, offboarding, and other daily HR transactions efficiently. Additionally, you will act as the main point of contact for employees and managers, addressing inquiries related to HR policies, benefits, and general HR processes to ensure a positive employee experience. Your role will involve assisting in administering employee benefits programs, such as health insurance, retirement plans, and additional perks. You will also manage various leave programs, ensuring compliance with local regulations and company policies. Furthermore, you will be responsible for preparing regular HR reports and analytics on key metrics to help identify trends for process improvement. Collaboration with external HR service providers to ensure seamless service delivery will be part of your responsibilities. It is essential to stay updated on HR regulations and employment laws relevant to startups and assist in maintaining HR policies and procedures to ensure compliance and policy adherence. To qualify for this role, you must have a Bachelor's or Master's degree in Human Resources, Business Administration, or a related field. A minimum of 2-5 years of experience in HR operations or related roles within a startup environment is required. Strong attention to detail and the ability to handle HR data accurately and efficiently will be crucial for success in this position.,

As an Assistant Manager in Supply Chain Management within the Pharmaceutical and Life Sciences industry, you will play a crucial role in ensuring efficient operations and effective coordination. With a strong background in BPharm/MPharm/MBA coupled with 10-15 years of experience, you will be responsible for various key tasks. Your primary responsibilities will include managing contracts, prices, and batches, as well as creating demand projections based on seasonal pharmacy and regional requirements. You will collaborate closely with the IT team to address technical issues and develop logic for pharmacy operations under the guidance of the Head of Supply Chain. In this role, you will oversee the quantity allocation with suppliers and provide support to other cross-functional teams by offering data insights and developing dashboards using power BI. Additionally, you will be the go-to person for supply chain management queries, ensuring financial oversight and adherence to industry best practices. Your ability to design and implement supply chains aligned with business strategies, stay abreast of market trends, negotiate prices effectively, and maintain strong relationships with manufacturers and suppliers will be critical to your success. You will also be responsible for advocating for appropriate resource allocation to achieve set goals and maintaining open lines of communication with stakeholders. The ideal candidate will exhibit a strong personality, excellent communication skills, proficiency in negotiation, adaptability to changing market conditions, and a proactive approach to challenges. A thorough understanding of pharmaceutical products, regulatory requirements, and industry trends will be essential in this role. If you are a detail-oriented professional with a passion for supply chain management and a track record of success in the pharmaceutical sector, we invite you to join our team in Kolkata, Mumbai, or Delhi. This is a full-time position with benefits including health insurance and provident fund, offering a day shift schedule. Required Experience: - Minimum 10 years of experience as a Pharma Supply Chain Manager Join us and be part of a dynamic team dedicated to driving excellence in pharmaceutical supply chain management.,

You will be responsible for overseeing cost auditing and materials management to enhance productivity and control expenses, ensuring accurate reporting and strict adherence to internal controls. Your role will involve auditing food and beverage operations, managing purchasing and inventory processes, and preparing detailed cost reports. Moreover, you will be expected to develop and supervise staff, support training initiatives, and uphold Hyatt's policies, safety standards, and organizational culture. To qualify for this position, you should ideally possess a relevant degree or diploma in Finance, Commerce, or Hospitality/Tourism management. A minimum of 2 years of work experience as an Accountant or Accounting Clerk in a larger operation is required. Good problem-solving, administrative, and interpersonal skills are essential for success in this role.,

The ideal candidate for this position should have a minimum of 5+ years of experience in vendor management and contract management within the software industry or IT industry. As a Vendor Manager, you will serve as the primary point of contact for vendors and suppliers, with a focus on building and nurturing long-term partnerships. Your responsibilities will include maintaining accurate vendor records, overseeing contract updates and renewals, and ensuring compliance with company policies and industry standards. Your daily tasks will involve building and sustaining strong relationships with vendors, managing vendor contracts, updating documentation, reviewing new vendors and products, negotiating pricing and contracts, and communicating product-related issues. You will also be responsible for researching new vendors, monitoring sales trends, developing vendor selection programs, and troubleshooting any vendor-related problems that may arise. To excel in this role, you should hold a Bachelor's degree in Business Management, Business Administration, Supply Chain Management, or a related field. Previous experience as a Vendor Manager or in the Logistics department is preferred. Strong time management, organizational, analytical, and negotiation skills are essential for success in this position. In addition to a challenging and rewarding work environment, we offer a comprehensive benefits package, including health insurance, personal accident policy, provident fund, gratuity, and opportunities for training and development. You will enjoy a positive work culture, with weekends off and various employee engagement activities. If you are ready to take on a dynamic role in the Purchase Department and contribute to our company's success, we encourage you to apply for this full-time position. Join our team and help us drive excellence in vendor management and procurement processes.,

As an HRBP at ZoomInfo, you will play a pivotal role in creating, updating, and implementing HR policies and guidelines while ensuring adherence to standards and laws. Your responsibilities will include overseeing new hire orientation and onboarding, managing employee benefits, addressing grievances, and ensuring compliance with company policies and procedures. You will be a key partner in promoting a culture of teamwork, respect, and integrity within the organization, while also collaborating with local leadership to align HR programs with the global HR strategy. Your day-to-day tasks will involve providing support aligned with business and HR strategies to drive high performance, managing onboarding efforts, performance reviews, and employee exits. You will be responsible for educating new hires on HR policies, facilitating employee engagement activities, and implementing process improvement initiatives. Additionally, you will work closely with talent management and development teams to address training needs and support employee development. In this role, you will handle employee queries, grievances, and escalations promptly while coaching managers on best practices for feedback and performance management. Collaboration with various departments such as Facilities, IT, and Finance will be essential to address employee needs effectively. You will also lead employee relations events, conduct exit interviews, and recommend continuous improvement actions based on feedback. To excel in this position, you should have at least eight years of HR experience, a sound understanding of local labor laws, and strong interpersonal and conflict-resolution skills. Your ability to communicate effectively, prioritize tasks, maintain confidentiality, and drive a best-in-class employee experience will be crucial. A proactive attitude, excellent organizational and time management skills, as well as a data-driven approach to problem-solving, will be beneficial in this role. This hybrid role requires you to work from the office three days a week, with a work schedule of 1 PM to 10 PM IST. If you are passionate about leveraging data and statistics to address HR challenges and are committed to delivering exceptional employee experiences, we encourage you to join us at ZoomInfo, where innovation and growth opportunities await.,

Are you a fresh graduate eager to begin your career in Human Resources An exciting opportunity awaits you as a Night Shift HR Executive Trainee, joining our dynamic team in Sahibzada Ajit Singh Nagar, Punjab. In this role, you will play a vital part in our HR department, focusing on various human resources aspects during night hours. This entry-level position is ideal for individuals passionate about HR and comfortable working night shifts. Your main responsibilities will include providing recruitment support by assisting in screening resumes, scheduling interviews, and coordinating with candidates. You will also be involved in supporting the onboarding process for new hires, ensuring completion of all necessary documentation. Addressing basic employee queries, maintaining employee records, updating HR databases, and ensuring adherence to company policies and procedures are also key tasks. Additionally, you will be responsible for performing various administrative duties to support the HR department. Qualifications for this role include a Bachelor's degree in Human Resources, Business Administration, or a related field. Freshers are encouraged to apply, as no prior HR experience is required. You must be willing to work night shifts, typically from 9:00 PM to 6:00 AM, with exact timings subject to variation. Proficiency in English (written and verbal) is essential, while knowledge of Hindi and Punjabi is advantageous. Strong skills in MS Office Suite (Word, Excel, PowerPoint), organizational capabilities, and interpersonal skills are also necessary. The ability to handle confidential information with discretion is crucial. This is a full-time position with office hours scheduled for night shifts in Sector 74, Mohali, from Monday to Friday. Please note that no cab facility is provided. Are you ready to work in night shifts and do you understand that cab facility is not available Language requirement: English (Required) Work Location: In person,

Are you a fresh graduate eager to begin your career in Human Resources An exciting opportunity awaits you as a Night Shift HR Executive Trainee to join our dynamic team in Sahibzada Ajit Singh Nagar, Punjab. As a Night Shift HR Executive Trainee, you will play a crucial role in our HR department, focusing on various human resources aspects during the night hours. This entry-level position is ideal for individuals passionate about HR and comfortable working night shifts. Your main responsibilities will include: - Recruitment Support: Assisting in the initial stages of recruitment such as screening resumes, scheduling interviews, and coordinating with candidates. - Onboarding: Supporting the onboarding process for new hires, ensuring completion of all necessary documentation. - Employee Relations: Addressing basic employee queries and providing HR-related support. - HR Operations: Maintaining employee records, updating HR databases, and generating reports as required. - Policy Adherence: Assisting in ensuring compliance with company policies and procedures. - Administrative Tasks: Performing various administrative duties to aid the HR department. Qualifications: - Bachelor's degree in Human Resources, Business Administration, or a related field. - Freshers are encouraged to apply, as no prior HR experience is necessary. - Willingness to work night shifts (typically 9:00 PM to 6:00 AM, exact timings may vary). - Excellent communication skills in English (written and verbal); knowledge of Hindi and Punjabi is advantageous. - Proficiency in MS Office Suite (Word, Excel, PowerPoint). - Strong organizational and interpersonal skills. - Ability to handle confidential information with discretion. This is a full-time position with office hours during the night shift located at Sector 74, Mohali. The work schedule is Monday to Friday without cab services provided. Join us in this rewarding opportunity to kickstart your HR career journey.,

The role of Process Coordinator at DLF CYBERCITY, Bhubaneswar, Odisha is open for applications from both freshers and experienced candidates. As a Process Coordinator, you will be responsible for supervising and tracking tasks assigned to various individuals within the organization to ensure timely and efficient completion. Effective communication and attention to detail are key qualities expected in the ideal candidate. Your key responsibilities will include coordinating and managing tasks, monitoring progress, providing updates to team members, addressing any issues or delays, and reporting task status to higher management. It is crucial to ensure all tasks adhere to company policies and procedures. To qualify for this position, you should have a minimum of a high school diploma or equivalent. Prior experience in a coordination or supervisory role will be advantageous. Strong communication skills, excellent organizational abilities, and proficiency in Microsoft Office Suite are essential requirements. The ability to work both independently and collaboratively within a team setting is also important. If you meet these qualifications and are interested in joining our team, please fill out the Google form provided. This is a full-time position that requires working in person at the designated location. Education: Bachelor's degree (Required),

As a Retail Associate at Comfy Shoemakers Pvt. Ltd. (Adidas), you will have the opportunity to kickstart your career in the retail industry. Your primary role will involve providing exceptional customer service and supporting sales efforts within the store. This entry-level position is tailored for individuals who are new to the workforce and are eager to gain valuable experience, particularly within the renowned Adidas brand and the potential for career advancement within our company. Your responsibilities will include warmly welcoming customers, addressing basic product inquiries, and guiding them to suitable products to ensure a positive shopping experience. Additionally, you will engage with customers to facilitate their purchases and contribute to achieving sales targets. It is essential to familiarize yourself with Adidas products, their unique features, and benefits to effectively recommend products to customers. You will also be involved in maintaining the store's visual appeal through product arrangement and ensuring cleanliness and organization. Furthermore, assisting in stock management activities to keep the sales floor adequately stocked will be part of your duties. In this role, you will also learn to handle cash transactions accurately using the point-of-sale (POS) systems. Collaboration with team members is crucial to meet store objectives and foster a harmonious work environment. Adherence to company policies regarding customer service, sales, security, and safety is imperative to deliver a consistent and high-quality shopping experience. To qualify for this position, you should hold a high school diploma or equivalent. Effective communication and interpersonal skills are essential, along with a genuine enthusiasm for learning about the Adidas brand. Flexibility in working hours, including evenings, weekends, and holidays, is required. It is important to note that the role involves physical requirements such as standing, moving, and lifting products during shifts. Joining the Adidas team comes with perks such as an employee discount on Adidas products, opportunities for career growth, comprehensive training programs, and health insurance coverage. This is your chance to embark on a fulfilling career journey with a globally recognized brand synonymous with innovation, performance, and style. Take the first step into the dynamic world of retail by applying now. This is a full-time position that offers health insurance benefits, provident fund, and requires at least 1 year of experience in retail sales. Proficiency in English is mandatory, and the work location is on-site.,

As a Store Manager, you will be responsible for overseeing the daily store operations to ensure smooth functioning. Your key goal will be to achieve sales targets and KPIs as set by management. You will lead, motivate, and manage store staff, including scheduling and conducting performance evaluations. Your focus will be on ensuring high levels of customer satisfaction through excellent service. It will also be your responsibility to maintain visual merchandising and store presentation standards in accordance with brand guidelines. You will manage inventory, stock replenishment, and control shrinkage effectively. Handling customer complaints and resolving issues promptly will be part of your daily tasks. As a Store Manager, you must ensure adherence to company policies, procedures, and standards. You will be required to coordinate with the head office for marketing campaigns, promotions, and reporting. Training new staff and conducting regular team development sessions will also be a crucial aspect of your role. This position is full-time and permanent, with a day shift schedule. The work location is in person. If you are passionate about leading a team, driving sales, and delivering excellent customer service, this role as a Store Manager could be the perfect fit for you.,

As a Branch Manager at Master Marine Services Pvt Ltd in Hyderabad, you will be responsible for managing vessel arrivals/departures, crew changes, and husbandry services. You will handle documentation such as Bill of Lading, Cargo Manifest, and Mates Receipt while liaising with customs, PHO, MRCC, and VTMS to ensure seamless operations. Updating stakeholders on vessel status, overseeing costing, invoicing, and client coordination will be part of your key responsibilities. Additionally, you will supervise port operations, loading/discharge processes, and turnaround activities. Submission of reports like Turnaround Reports to owners and HQ, as well as maintaining professional communication with principals and clients, will be essential. To excel in this role, you should possess strong communication skills and be adept at stakeholder management. Accuracy in handling port and customs documentation, along with the ability to multitask and lead a team effectively, are crucial. Prior experience in branch operations and strict adherence to policies will be beneficial for this position. If you are interested in this opportunity, please share your CV by contacting us at +91-8291263224 or emailing us at careers@jesseena.com.,

As an experienced candidate with 2-3 years of experience in US Process, you will be responsible for supervising and supporting team members in their daily operations. Your role will involve delegating tasks, setting clear team goals and deadlines, and monitoring team performance by reporting on metrics. Providing feedback, coaching, and training to team members will be essential to ensure their professional growth. Creating a positive, productive, and inclusive team environment is a key part of your responsibilities. You will be expected to resolve conflicts and address any performance issues that may arise among team members. Ensuring adherence to company policies, procedures, and standards is crucial to maintain a high level of operational efficiency. Collaborating with other departments to achieve organizational objectives will be an integral part of your role. You will lead team meetings and communicate important updates to ensure alignment within the team. Identifying areas for improvement and suggesting solutions to enhance team performance will be appreciated. Effective communication with team members in both US and India is vital for successful coordination. This full-time position offers a flexible schedule with day, night, and rotational shifts. Performance bonuses and yearly bonuses are part of the benefits package. The work location for this role is in-person, providing opportunities for direct engagement and collaboration with team members.,

As a social studies teacher at Slate Grammar School, your role is crucial in shaping students" comprehension of history, geography, civics, economics, and social dynamics. Your responsibilities encompass various aspects that contribute to a comprehensive educational experience for your students. Your instructional responsibilities involve meticulous lesson planning to align with curriculum standards and learning objectives. Through engaging classroom instruction, you will employ diverse teaching methods to cater to different learning styles and abilities. Encouraging critical thinking and analysis, you will prompt students to evaluate historical events, social issues, and civic responsibilities. In terms of student assessment, you will design and administer various tests and assessment tools to measure understanding and progress. Providing timely feedback and maintaining transparent grading practices are essential components of your role. Effective classroom management is key to creating a positive and productive learning environment. By implementing behavior management strategies and fostering active participation, you will ensure a conducive atmosphere for learning. Collaborating with colleagues for curriculum development is integral to aligning the social studies curriculum with educational standards. Continuous improvement through staying updated on educational developments and incorporating new teaching strategies is vital for enhancing the curriculum. Your professional development entails engaging in workshops, conferences, and further education opportunities to enhance your teaching skills. Collaboration with peers and education professionals is encouraged to improve instructional practices and student outcomes. Offering academic support to struggling students and motivating them to explore social issues and civic engagement are essential facets of student support. Effective communication with parents, guardians, and students, as well as maintaining accurate records and adhering to school policies, are also part of your duties. By fulfilling these responsibilities, you will contribute significantly to students" understanding of the world, foster critical thinking skills, and prepare them to be well-informed and active citizens. This is a full-time position with a day shift schedule. A Bachelor's degree is preferred, along with 3 years of teaching experience. Proficiency in English is preferred, and the work location is in person.,

Job role 1) Monitor candidates during their online session to ensure academic integrity. 2) Verify candidates identities and ensure they meet the environmental and technical requirements for the exam. 3) Provide clear instructions to candidates before the start of the exam. 4) Report and/or escalate any suspicious activities or rule violations to the appropriate authority. 5) Assist candidates with any technical issues that may arise during the test 6) Adherence to Wheebox policies for conduct is paramount in maintaining the integrity and professionalism expected of an ETS proctor.,

Graduate (any stream) with 36 years of total experience in credit functions, including 23+ years in credit approvals for consumer finance (LAP/Personal Loan/Mortgage/Auto/2W/CD) in NBFCs/Banks. Responsible for underwriting secured and hypothecated loans and ensuring adherence to credit policies and processes. Monitor and maintain loan portfolio quality and compliance with internal risk controls. Train and support CROs and branch teams in credit assessment and customer appraisal. Collaborate with Branch and Cluster Managers for portfolio review, risk mitigation, and loss control. Conduct regular training sessions and support collections monitoring. Excellent credit appraisal skills, decision-making balance, and adaptability required. Department: Credit & Risk | Reports to: Cluster Credit Manager Employment Type: Full Time, Permanent | Industry: NBFC/Banking

Roles and Responsibilities: Strategy Definition & Implementation: Adapt global and regional category plans with local market and supplier insights. Recommend potential new suppliers and provide input for selection decisions. Procurement Operations & Spend Management: Oversee day-to-day procurement activities and work with suppliers to resolve issues. Negotiate values for categories, issue Purchase Orders, RFQs, and RFPs, and manage related issues. Evaluate bids and quotations to determine optimum value and gain stakeholder alignment. Monitor team KPIs, provide expertise, and align work processes for high performance. Assist in supplier registrations through SAP Ariba and lead major sourcing events. Maintain and update ERP supplier data, communicating changes to country procurement. Supplier Relationship Management: Conduct efficient pricing negotiations to drive cost improvement and secure supply. Objective & Area Management: Take responsibility for the performance of individual and Area objectives, ensuring proper planning, organization, and control. Coordinate and engage with the rest of the Group and/or external stakeholders to achieve Area objectives. Control relational processes with external stakeholders (customers, suppliers, administrations). Policy & Compliance: Apply and promote the Group's Quality, Environment, Occupational Risk Prevention, Equality Plan, and Compliance policies. Detect and report deviations in policy performance. Comply with Equality plan guidelines. Continuous Improvement & Representation: Engage in and promote ongoing improvement and innovation in Area processes and services. Represent and defend the Group's interests before public and private bodies on relevant issues. Preferred Candidate Profile: Education: Bachelor's Degree, preferably in Industrial Goods, Chemical, or Manufacturing Industries. Experience: Approximately 5-8 years of relevant sourcing and Procurement experience. Great understanding of directs and indirects management. Desirable previous experience within the industrial goods/chemical sector. Skills & Knowledge: High level of analytical skills with experience in handling large datasets. Deep knowledge of Excel and SAP tools. Fluency in the local language (High). Proficiency in English (Medium).