Administration Manager

Job Description – Manager / Asst. Manager – Administration

Industry: Beauty & Wellness (Athenian Professional)
Location: Delhi (Corporate Office) – with regular coordination across all India branches
Experience: 8–10+ years in Administration (preferably in multi-location business operations)

Job Summary

We are looking for a proactive and experienced Manager – Administration to oversee smooth operations across all Athenian Professional branches. The role involves managing multiple locations, ensuring daily operational compliance, weekly task follow-ups, vendor management, facility upkeep, and coordination between branches to maintain brand standards and operational efficiency.

Key ResponsibilitiesBranch Coordination & Oversight

• Oversee daily administration functions across all branches (salons, academies, and offices).
• Act as a single point of contact between corporate office and all branch managers.
• Monitor daily task completions and ensure compliance with company checklists and SOPs.
• Conduct weekly review calls/meetings with branch managers to track performance and resolve issues.

Operational Excellence

• Ensure smooth daily operations including housekeeping, grooming standards, signage, and maintenance.
• Track and monitor daily reports: income, expenses, stock updates, customer feedback, grooming pics, equipment status, etc.
• Enforce completion of Google updates, story updates, offer updates, deep cleaning, towel management, and other key operational tasks.
• Maintain high standards of customer service and facility presentation in all branches.

Vendor & Facility Management

• Manage vendor contracts for cleaning, security, sign boards, diffuser maintenance, product supply, etc.
• Ensure timely repairs and maintenance of AC, lighting, furniture, and equipment.
• Coordinate purchase and replenishment of consumables and retail products.
• Negotiate and monitor vendor performance to ensure cost-effectiveness.

Compliance & SOP Implementation

• Develop, update, and enforce administrative SOPs across branches.
• Ensure safety, security, and hygiene compliance in line with company policies.
• Maintain asset records and oversee insurance, rent agreements, and utility payments.

Reporting & Follow-Up

• Check and verify all daily task reports from branches via WhatsApp, Google Drive, and ERP systems.
• Send reminders for pending tasks and escalate repeated delays to senior management.
• Prepare weekly performance summaries for leadership review.

Key Requirements

• Bachelor’s degree in Administration, Management, or related field (Master’s preferred).
• 8–10+ years of experience in multi-location administration (preferably in beauty, retail, hospitality, or service industry).
• Strong leadership, communication, and branch coordination skills.
• Good knowledge of facility management, vendor management, and budgeting.
• Proficient in MS Office, Google Workspace, and admin-related software/ERP.
• Willingness to travel to branches across India for audits and operational reviews.

Compensation

Commensurate with experience and industry standards.

Job Type: Full-time, Permanent
Role: Head – Administration
Department: Administration & Facilities
Employment Type: Full Time, Permanent
Role Category: Administration
Education: UG: Any Graduate; PG: Preferred but not mandatory.

Job Types: Full-time, Permanent

Pay: ₹200,000.00 - ₹400,000.00 per year

Experience:

• total work: 1 year (Preferred)

Work Location: In person