Accounts Receivable Specialist

Education / Qualifications

• Graduates and/or postgraduates with 4 to 9 years of relevant work experience Job Description
• End to End Knowledge in AR
• Good Knowledge of MS Office Word, Excel and PowerPoint

• Billing & Invoicing, Cash Application, Customer Reconciliation

Skills

• Good analytical and communication skills
• High energy, self-motivation with a high degree of accountability
• Oral and written communications skills in English
• Capability to work under time pressure in a dynamic business environment
• Computer literate in various toolsGood domain expertise

Job Responsibilities

• Basic understanding of Billing and invoicing
• Conversant of various online tools and systems
• Responsible for assisting with day-to-day calls/queries relating to billing processes
• Day-to-day reporting of activities and progress reports to seniors.
• Resolve inquiries/queries related to Billing,
• Adhere to the policy guidelines for billing.
• Responsible for follow up with field location team for necessary supporting documents required for billing
• managing and recovering outstanding payments from customers
• contacting debtors, negotiating payment plans, resolving disputes, and ensuring compliance with company policies and legal requirements
• Investigating and addressing customer concerns related to billing, payments, or account discrepancies
• Downloading of Bank statements for all accounts
• Providing bank statements, remittances and correspondences received to the collectors on the same day
• Performing the regular standard tasks of Customer Invoicing Processing function
• Ensure that cash is applied only based on the defined process without exceptions
• Collate all remittances for the Cash/Wire/Cheque payments received and apply to the correct invoice using Remittance Advice from customers or related collectors
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
• Providing details of un-applied and unidentified cash to all collectors daily and follow up proactively to get details of applications