Account Manager

Job Title

Experience

Locations

Employment Type

Manager

Key Responsibilities

• Manage the complete delivery lifecycle for domestic IT staffing projects, with a strong focus on

  C2H

  hiring models.
• Lead, mentor, and manage a team of recruiters and delivery executives to ensure optimal performance and successful client fulfillment.
• Interact regularly with clients to understand hiring needs, deliverables, timelines, and ensure client satisfaction.
• Allocate resources effectively and ensure timely delivery of quality candidates as per client requirements.
• Monitor key delivery metrics (TAT, submissions, closures, etc.) and drive performance improvements.
• Coordinate with internal stakeholders, sales teams, and recruitment teams to ensure alignment and smooth operations.
• Proactively handle escalations and resolve delivery-related issues with clients.
• Maintain and build strong client relationships to ensure repeat business and account growth.

Required Skills & Qualifications

• 5 to 18 years of experience in

  IT staffing

  , with a strong focus on

  domestic market

  and

  contract-to-hire (C2H)

  models.
• Proven experience in

  team management

  and the ability to lead mid-to-large delivery teams.
• Excellent

  client handling

  and

  stakeholder management

  skills.
• Strong knowledge of IT skills, technologies, and hiring trends in the Indian market.
• Good understanding of recruitment metrics and delivery KPIs.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to thrive in a fast-paced, target-driven environment.

Preferred Qualifications

• Experience working with top-tier clients and large enterprise accounts.
• Exposure to ATS and CRM tools used in the staffing industry.

Work Location

Compensation