Account Manager

Position - Account Manager

Location - Nagpur

Duration - Full time

Key Responsibilities

• Act as the primary point of contact for assigned IT service and consulting clients.
• Build and maintain strong C-level and stakeholder relationships to ensure alignment with client IT and business goals.
• Manage the end-to-end account lifecycle including onboarding, project delivery oversight, renewals, and escalations.
• Collaborate with delivery teams, technical consultants to ensure smooth execution of IT projects and managed services.
• Understand client’s technology roadmap and business challenges to position the company’s IT solutions and consulting services effectively.
• Lead contract negotiations and ensure commercial terms are met.
• Stay updated with IT industry trends, emerging technologies, and competitor offerings to provide consultative insights to clients.

Qualifications & Skills

• Bachelor’s degree in IT, Computer Science, Business Administration, or related field (MBA preferred).
• 5–7 years of experience in account management, Client Success Manager, or in a similar role within

  IT services, system integration, or consulting firms

  .
• Familiarity with emerging technology such as AI, Cloud, ERP, Cybersecurity, Infrastructure, and Application Development.
• Excellent relationship-building, negotiation, and presentation skills.
• Proficiency in CRM tools (e.g., Salesforce, HubSpot) and MS Office Suite.
• Strong problem-solving and multitasking ability to manage multiple accounts and projects.