Account Management Specialist

Job Description

Job Summary We are looking for dynamic and driven MBA graduates preferably with a specialization in Sales & Marketing to join our Account Management team. This role is ideal for individuals who possess strong communication and interpersonal skills, have a passion for client servicing and business growth, and want to build a career in managing strategic business accounts. Roles and Responsibilities Serve as the primary point of contact for assigned clients and manage end-to-end client relationships Understand client needs, business goals, and provide tailored solutions and services Coordinate with internal teams (sales, delivery, operations, marketing) to ensure client expectations are met Conduct regular reviews with clients to ensure satisfaction and identify new opportunities for growth Prepare and present account status reports, performance metrics, and business reviews Assist in developing client retention strategies and upselling opportunities Handle queries, resolve issues promptly, and maintain high levels of client satisfaction Desired Candidate MBA fresher with specialization in Sales & Marketing from Tier 1 College Excellent verbal and written communication skills Passion for customer engagement, relationship management, and solution-based selling High level of professionalism, integrity, and business etiquette Ability to manage multiple tasks, prioritize effectively Proficiency in MS Office tools (Excel, PowerPoint, Word); familiarity with CRM tools is a plus Show more Show less