Role Overview
The Account Executive supports the delivery of marketing production projects across India, including POSM, print, packaging, merchandising, OOH, and promotional materials.
This is a foundational execution role within the client delivery team. The AE is responsible for documentation accuracy, workflow coordination, communication follow-ups, approval routing, supplier liaising, and administrative support to ensure projects stay on track and meet the required specifications, timelines, and commercial processes.
This role suits someone who is detail-oriented, organised, and eager to grow within marketing production.
Key Responsibilities
1. Project Coordination & Workflow Support
- Assist in the end-to-end coordination of POSM, print, OOH, packaging, and promotional item projects.
- Maintain and update all trackers, schedules, WIP reports, and task lists.
- Ensure project data is accurate and up to date in internal systems.
- Coordinate artwork routing, version control, and approval cycles with internal teams and client stakeholders.
- Document all feedback, next steps, and approvals clearly and promptly.
- Support the creation of timelines, milestone charts, and delivery calendars.
2. Client Servicing Support
- Work with Account Managers to prepare daily, weekly, and monthly update reports.
- Draft email communications, follow-ups, and clarifications for client stakeholders.
- Participate in client calls (where appropriate) to take notes and ensure follow-through.
- Support gathering brief information, requirement clarification, and documentation for new jobs.
- Assist with preparing presentation materials, decks, and recaps as requested.
3. Supplier & Production Coordination
- Coordinate with suppliers to collect quotations, samples, production updates, delivery information, and documentation.
- Follow up with vendors on missing documents, sample submissions, or pending updates.
- Support QC and sourcing teams in collecting technical information (spec sheets, dielines, materials).
- Track supplier timelines and escalate delays to the Account Manager.
- Assist with arranging sample dispatch, approvals, reworks, or reshoots if needed.
4. Artwork, Technical, & Pre-Production Support
- Assist artwork teams with routing files, gathering feedback, and ensuring alignment with briefs.
- Help collect pre-production samples, mockups, or prototypes for review.
- Ensure all specifications, dielines, and technical documents are correctly filed and shared.
- Support colour proof checks, file naming accuracy, and documentation consistency.
5. Commercial & Administrative Support
- Prepare estimate forms, cost breakdowns, and documentation for approval.
- Support PO creation, GRN tracking, invoicing workflow, and financial record accuracy.
- Help maintain cost trackers and spend summaries for the India market.
- Ensure commercial documentation is complete, properly stored, and audit-ready.
6. Quality & Delivery Monitoring
- Support QC team with documentation related to inspections and quality checks.
- Record delivery confirmations and track outbound shipments.
- Document defects, reworks, delays, or supplier issues for internal records.
7. Cross-Functional Coordination
- Communicate daily with sourcing, QC, artwork, finance, and logistics teams.
- Assist teams with data entry, updating systems, and retrieving files.
- Participate in internal meetings and ensure action items are captured and executed.
- Offer support to Senior Account Manager during peak workload periods.
Requirements
Experience
- 0–2 years of experience in coordination, marketing operations, admin, production, supply chain, or client servicing.
- Advantageous: exposure to POSM, print, packaging, merchandising, or OOH production.
Technical & Professional Skills
- Strong communication in
English and Hindi
. - Excellent organisational skills with high attention to detail.
- Proficiency in Excel / Google Sheets / workflow tools.
- Ability to manage multiple tasks simultaneously.
- Comfortable coordinating with suppliers and internal teams.
- Understanding of basic commercial processes (estimates, POs, invoices) is a plus.
Soft Skills
- Proactive, reliable, and structured in work habits.
- Quick learner with a strong desire to grow in marketing production.
- Calm under pressure with good follow-through discipline.
- Strong sense of accountability and ownership for tasks assigned.
- Team player with strong interpersonal skills.
