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Account Director, Enterprise (Mandarin Speaking)

Account Director, Enterprise (Mandarin Speaking)

Atlassian

8 - 13 years

30 - 35 Lacs

Bengaluru

Posted:5 hours ago| Platform:

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Skills Required

Sales Work management Customer satisfaction ITSM Agile Software sales Management Customer experience Enterprise software CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Working at Atlassian

Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

","responsibilities":"

Atlassian unleashes the potential of every team. Our agile & DevOps, IT service management and work management software helps teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide - including NASA, Audi, Kiva, Deutsche Bank and Dropbox - rely on our solutions to help their teams work better together and deliver quality results on time. Our products include Jira Software, Confluence and Jira Service Management.

Our Mid-Market sales team is responsible for managing a portfolio of mid-sized customers. This includes identifying cloud first sales opportunities and cross-sell and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. Simultaneously, we expect you to serve as a strong advocate for our customers by providing valuable feedback to our product and engineering teams, contributing to the enhancement of our customer experience. All of these responsibilities will be carried out in close collaboration with our Channel Partners, Product Specialists, Account Managers, and Solution Engineers. We share a commitment, as a TEAM, in guiding and aiding our customer s deployment and utilisation of Atlassian at scale. However, above all we believe in the Atlassian values and use them as our compass as we continue to evolve our revolutionary sales model.

","qualifications":"

Qualifications

Develop and implement named Account or Territory (India) plans geared at both maximising expansion opportunities across a wide portfolio of products and ensuring high bar of customer success.
Developing and execute strategies to drive growth and engagement within the mid-market segment.
Identify and qualify opportunities within the defined mid-market customer segment.
Building and maintaining strong relationships with mid-market clients, understanding their business needs, and proposing suitable solutions.
Conducting product demonstrations and presentations to showcase the value proposition to potential clients.
Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction.
Providing regular updates and reports to management on progress and outcomes.
Staying updated on industry trends, market dynamics, and competitor activities within the mid-market segment.
Traveling occasionally to meet clients, attend industry events, conferences, and intentional togetherness gatherings as required.

Your background

8+ years of quota-carrying Enterprise Software Sales Experience
Experience growing mid-market accounts with India-based customers
Experience creating alignment and orchestrating internal account teams
Experience managing key customer relationships and closing strategic sales opportunities
Extensive experience utilising a CRM to achieve and correlate key performance metrics
Building and leading territory & strategic account plans
Experience leading or coordinating Account teams to drive successful customer outcomes
Proactively engages customers with a consultative, solution-oriented approach in discovering new opportunities
Proven track record of meeting or exceeding performance targets
Contributes to the overall team culture in a positive, impactful way

Our perks & benefits

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit

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Atlassian

Software Development

Sydney NSW

10001 Employees

171 Jobs

Key People

Scott Farquhar

Co-CEO and Co-Founder
Mike Cannon-Brookes

Co-CEO and Co-Founder
Anu Bharadwaj

Chief Operating Officer
Cameron Deatsch

Chief Revenue Officer
Eric Wittman

Chief Technology Officer

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Account Director, Enterprise (Mandarin Speaking)