Posted:4 days ago|
Platform:
On-site
Full Time
We are seeking a highly motivated and dynamic Counsellor – CRM and Sales to join our growing team. The ideal candidate will be responsible for counselling students seeking educational opportunities abroad, guiding them through the admissions process, and ensuring a seamless enrollment experience. This role combines elements of client acquisition, relationship management, and effective communication to drive conversions and provide world-class counselling support to prospective students.
Client Acquisition: Proactively reach out to potential students and leads through various channels (calls, emails, CRM platforms).
Counselling and Consultation: Provide in-depth guidance to students aspiring to study abroad. Assist them with program selection, documentation, and admission requirements.
Sales and Enrollment: Convert inquiries into enrollments by effectively pitching suitable programs and handling objections confidently.
Relationship Management: Build and maintain long-term relationships with students, ensuring post-enrollment support and satisfaction.
CRM Handling: Maintain accurate student records and follow-up tasks in CRM. Update status and feedback systematically.
Market Insight: Stay updated with the latest trends in overseas education, including destination countries, visa processes, and institutional requirements.
Reporting and Coordination: Generate timely reports, coordinate with internal teams, and support operations to ensure smooth student onboarding.
Bachelor's Degree in any discipline (preferred in Marketing, Business, or related fields).
Minimum 1.5 years of experience in sales or counselling, preferably in the education or overseas consulting domain.
Excellent verbal and written communication skills in English.
Proficiency in MS Office (Excel, Word, PowerPoint).
Strong interpersonal skills with the ability to build rapport quickly.
Confident negotiation and persuasive selling abilities.
Ability to handle pressure and meet targets.
Organized and self-driven with attention to detail.
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