10 - 14 years
6 - 9 Lacs
Posted:6 days ago|
Platform:
Work from Office
Full Time
Zonal Service Manager - Printing/Industrial Products/Office Automation Industries
Core Responsibilities:
Service Management:Achieve service targets and budgets, maintain printer-to-engineer ratio, and reduce breakdown calls.Monitor breakdown calls and prioritize responses, ensuring low resolution times.Adhere to installation standards and provide timely AMC/spare quotes.People Development:Provide technical guidance to the team and identify training needs.Ensure team compliance with customer safety norms and conduct technical briefings regularly.General Management:Optimize travel costs, manage spares inventory, and implement preventive maintenance schedules.Ensure timely submission of reports, tool maintenance, and readiness for emergency service calls.Desired Skills and Qualifications:Education: B.E. in Electrical Engineering.Skills: Leadership, customer and service management, decision-making, people management, selling capital goods, and computer proficiency.Behavioral Skills: Excellent communication, target orientation, and process-oriented mindset.Age Range: 34-39 years.
Sone India
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