Zonal Manager - Jaipur

The Zonal Manager plays a crucial role as the face of the organization in the region, with a focus on driving sales growth, profitability, and operational excellence. Building and maintaining strong relationships with key customers, partners, and stakeholders is a key responsibility, along with developing and executing the regional business strategy. Leading a high-performing sales and operations team to achieve overall organizational objectives is also a primary duty. In terms of Business Management, the Zonal Manager is responsible for gathering data on market trends, competitor analysis, and potential growth areas. Setting annual objectives for sales, customer footfall, ticket size, and profitability, as well as planning and overseeing the execution of sales planning and promotional activities to enhance brand presence are essential tasks. Allocating resources and budget strategically, identifying areas for business expansion, and analyzing sales data for refining strategies are crucial for success. Customer acquisition drives, targeted marketing campaigns, and collaboration with the marketing team for BTL activities are also part of the role. Organizing outreach activities and trade events to increase brand visibility is another key responsibility. Operational Excellence is a critical aspect, involving the regular review, audit, and optimization of laboratory operations, logistics, and customer service processes. Implementing quality control measures that comply with standards and regulations, as well as evaluating customer feedback for new services or improvements, are important tasks. Customer Management includes scheduling regular visits and meetings with key stakeholders, utilizing Sales software tools to manage customer interactions, and developing retention strategies focusing on exceptional service. Implementing personalized relationship management strategies for KOLs and managing partnerships effectively are also key responsibilities. People Management is crucial, involving conducting regular team meetings, setting individual performance targets, and implementing a continuous training program with the HR team. Monitoring team performance through KPIs related to sales, customer service, and operational efficiency, providing regular feedback, and recognizing and rewarding high performance are essential for success. Financial Management is also a key aspect, requiring oversight of zone finances, including budgeting, spending, and reporting, as well as regular review of financial reports to ensure profitability and manage EBITDA.,