Zonal Manager

About the Opportunity:

Role: Zonal Manager

Level: Senior Manager

Reporting To: Director - International Hotels

Location: Gurgaon

About the Function:

MakeMyTrip's International Hotels is a crucial segment of the Hotel Supply function,

focusing on managing hotels located outside India's borders. The team specializes in

catering to diverse destinations and markets worldwide, ensuring exceptional service and

accommodation experiences.

About the Role:

This position will be part of the International Hotel Supply team, focused on the European

market. The incumbent will be responsible for driving the acquisition and onboarding of

new hotels within the assigned territory, as well as generating revenue from these

partnerships. Additionally, this role will involve leading a team of business development

managers.

What will you be doing:

1. Relationship and Account Management:

- The incumbent will be responsible for connecting and engaging with top level

management of regional and international hotels.

- Collaborate with partners in the portfolio to provide expertise and recommend best

practices from the industry for overall revenue growth

2. Portfolio Management and Drive Growth for units:

Contract new hotels that meet defined quality standards and customer expectations.

3. Data Analysis & Reporting:

Establish and maintain supplier relationships, and train partner hotels on using our

extranet and understanding the wholesale business.

4. Negotiation Skills:

Secure high commission rates for new hotels and re-negotiate commission rates for high production hotels.

5. Team Management:

Lead and inspire team members to achieve monthly Key Result Areas (KRAs) and meet

growth targets for the designated portfolio.

Qualification & Experience:

- MBA from a reputed institute with 8 to 12 years of experience in sales, Travel Trade, Key Account Management, Contracting, or B2B Sales.

Key Success Factors for the Role:

- Business Acumen : Should have a strong understanding of business best practices, along

with the ability to conduct competitor analysis.

- Analytical Skills : should be able to perform analysis on business metrics and present

findings or observations using PowerPoint or Excel.

- Communication Skills : Should be able to articulate clearly in interactions with

stakeholders across all mediums and negotiate to arrive at win-win solutions.

- Drive for Results : Should effectively comprehend and implement business strategies on

the ground to consistently achieve business goal.