* JD OF Supervisor Supervise day-to-day spot billing activities to ensure billing accuracy and timely completion. Must work on targets and make possible efforts with team to achieve them within the given timeline. Ensure that all team members follow the standard operating procedures (SOPs) and comply with billing policies. Conduct field visits and audits to monitor billing activities and resolve any discrepancies or issues. Lead and guide the team of Meter readers, providing clear instructions and setting daily/weekly targets. Make daily progress reports of work performance and submit them to senior management on a weekly basis. Conduct regular performance evaluations, provide feedback, and identify training needs to improve team performance. Monitor the accuracy and completeness of billing data to prevent errors or discrepancies by cross checking of meter reading randomly. Ensure proper documentation and reporting of billing activities, following company standards. Perform regular checks to ensure compliance with regulatory and internal guidelines. Handle customer complaints or disputes related to spot billing and take necessary actions to resolve issues promptly. Liaise with the customer to ensure customer feedback is incorporated and addressed in a timely manner. Prepare daily, weekly, and monthly reports on billing operations, revenue collection, and team performance. Report any operational issues, discrepancies, or challenges to senior authorities. Ensure accurate documentation of all billing activities, including customer interactions, billing adjustments, and payment collections. Identify areas for improvement in the billing process and suggest changes to enhance efficiency and accuracy. Work closely with the team to implement process improvements and ensure their adherence. Assist in implementing technology or automation solutions to streamline the billing process. Ensure that the billing function adheres to company policies, industry standards, and local regulatory requirements. Qualifications: Shall be having minimum 3 years of working experience after Graduation in the field of similar projects for handling of technology process and manpower. Experience in spot billing, revenue collection, or related operations. At least 1-2 years of supervisory or leadership experience in a billing or customer-facing role. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Shift availability: Day Shift (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person Expected Start Date: 13/05/2025
इन्वेंटिव सॉफ्टवेयर सॉल्यूशंस प्राइवेट लिमिटेड (ISSPL) संपूर्ण भारत में बिजली उपयोगिता क्षेत्रों में काम करने वाली एक सुस्थापित कंपनी है। इन्वेंटिव बिजली, पानी और गैस क्षेत्रों के लिए मीटरिंग, बिलिंग, RMS, एम०आर०आई० विश्लेषण में विशेषज्ञ हैं। स्थान: विभाग: ऑपरेशन (संचालन) रिपोर्ट : पर्यवेक्षक (सुपरवाईजर) कार्य विवरण : मीटर रीडर, क्षेत्र के अन्तर्गत ग्राहक परिसर पर बिजली की सटीक बिलिंग सुनिश्चित करने के लिए जिम्मेदार है। मीटर रीडर उपभोक्ता परिसर पर जाने, रीडिंग लेने, समस्याओं की पहचान करने और बिलिंग या मीटर से संबंधित समस्याओं के बारे में ग्राहकों से संवाद करने की अपेक्षा की जाती है। यह भूमिका सटीक स्पॉट बिलिंग सुनिश्चित करने और बिलिंग प्रक्रिया की अखंडता को बनाए रखने में महत्वपूर्ण भूमिका निभाती है। मुख्य जिम्मेदारियाँ: निर्दिष्ट उपभोक्ता परिसर पर बिजली मीटर डेटा को सटीक रूप से पढ़ना और एकत्रित करना। सुनिश्चित करना कि मीटर रीडिंग समय पर और बिलिंग शेड्यूल के अनुसार एकत्र हो। मीटर रीडिंग के दौरान संज्ञान में आई किसी भी विसंगति, खराब मीटर या अनियमितता की रिपोर्ट करना। विज़िट के दौरान एकत्रित मीटर रीडिंग के आधार पर ग्राहकों के लिए स्पॉट बिल बनाना। रीडिंग एकत्रित करते समय और बिल जारी करते समय ग्राहकों के साथ पेशेवर और विनम्र तरीके से बातचीत करना। मीटर रीडिंग और बिलिंग से संबंधित ग्राहकों की शिकायतों या समस्याओं को संभालना, जटिल मामलों को उचित विभाग को भेजना। कंपनी की स्थापित समयसीमा और दिशा-निर्देशों के अनुसार पूर्ण रीडिंग और रिपोर्ट सबमिट करना। मीटर रीडिंग कर्तव्यों का पालन करते समय सुरक्षा प्रोटोकॉल और परिचालन दिशा-निर्देशों का पालन करना, विशेष रूप से चुनौतीपूर्ण या खतरनाक वातावरण में। मीटर रीडिंग और बिलिंग से संबंधित प्रासंगिक कंपनी नीतियों, नियामक आवश्यकताओं और उद्योग मानकों का अनुपालन सुनिश्चित करना। मीटर रीडिंग के दौरान सामने आई किसी भी घटना, समस्या या विसंगति को रिकॉर्ड करना और रिपोर्ट करना, जैसे मीटर का उपयोग न करना, ग्राहक द्वारा मना करना या मीटर से छेड़छाड़ करना। मीटर रीडिंग और बिलिंग से संबंधित सभी गतिविधियों का सटीक और उचित दस्तावेज़ीकरण बनाए रखना। योग्यताएँ: साइट पर तैनात मीटर रीडर इंटरमीडिएट/आईटीआई या समकक्ष या उच्चतर होना चाहिए और उसे एंड्रॉइड ओएस आधारित मोबाइल फोन का बुनियादी ज्ञान होना चाहिए। अनुभव: मीटर रीडिंग, स्पॉट बिलिंग या इसी तरह की भूमिकाओं में पहले से अनुभव होना बेहतर है, लेकिन अनिवार्य नहीं है। बिलिंग सिस्टम और सॉफ़्टवेयर से परिचित होने पर प्राथमिकता | मीटर रीडर के पास आधार कार्ड आधारित सत्यापन और भारत सरकार द्वारा मान्यता प्राप्त वैध फोटो-आईडी जैसे पासपोर्ट, पैन कार्ड, वोटर-आईडी, वैध ड्राइविंग लाइसेंस होना अनिवार्य है | कौशल: विवरण पर गहन ध्यान और मीटर डेटा को सटीक रूप से पढ़ने और रिकॉर्ड करने की क्षमता। खपत और बिलिंग राशि की गणना करने के लिए बुनियादी गणित ज्ञान। ग्राहकों से बातचीत करने और प्रश्नों का समाधान करने के लिए सभ्य संचार कौशल। दैनिक पढ़ने के लक्ष्यों को पूरा करने के लिए स्वतंत्र रूप से काम करने और समय का प्रभावी ढंग से प्रबंधन करने की क्षमता। ग्राहकों की समस्याओं और पढ़ने में विसंगतियों को संभालने के लिए समस्या-समाधान कौशल। व्यक्तिगत गुण: जिम्मेदारी की बेहतर भावना के साथ विश्वसनीय और समयनिष्ठ। बाहर काम करने की क्षमता। ग्राहक-उन्मुख व्यवहार और पेशेवर रूप से कठिन परिस्थितियों को संभालने की क्षमता। लंबी दूरी तक चलने और मीटर पढ़ने के लिए आवश्यक उपकरण ले जाने की शारीरिक सहनशक्ति। बिलिंग सिस्टम से संबंधित नए उपकरण, तकनीक या प्रक्रियाओं को सीखने की इच्छा। Job Types: Full-time, Permanent Pay: ₹9,804.74 - ₹15,774.24 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person Expected Start Date: 01/06/2025
Overview We are seeking a dedicated and experienced Store Manager to oversee our retail operations. The ideal candidate will be responsible for managing the daily operations of the store, ensuring excellent customer service, and driving sales to meet and exceed targets. Duties - Supervise and lead a team of retail staff - Manage store inventory and ensure proper stock levels - Implement strategies to increase sales and meet financial goals - Conduct interviews, hire, train, and schedule employees - Oversee payroll and maintain accurate records - Utilize POS systems for transactions and inventory management - Ensure compliance with company policies and procedures - Handle customer inquiries and resolve issues promptly Skills - Excellent communication skills to interact effectively with customers and staff - Proficiency in math for handling cash transactions, inventory management, and financial reporting - Experience in shift management, including scheduling and overseeing staff shifts - Strong supervisory skills to lead and motivate a team effectively - Exceptional time management abilities to prioritize tasks efficiently - Sales-oriented mindset to drive revenue growth - Ability to manage day-to-day store operations effectively Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Education: Higher Secondary(12th Pass) (Required) Experience: total work: 1 year (Preferred) Management: 1 year (Preferred) Language: Hindi (Preferred) Work Location: In person
Overview We are seeking a dedicated and experienced Store Manager to oversee our retail operations. The ideal candidate will be responsible for managing the daily operations of the store, ensuring excellent customer service, and driving sales to meet and exceed targets. Duties - Supervise and lead a team of retail staff - Manage store inventory and ensure proper stock levels - Implement strategies to increase sales and meet financial goals - Conduct interviews, hire, train, and schedule employees - Oversee payroll and maintain accurate records - Utilize POS systems for transactions and inventory management - Ensure compliance with company policies and procedures - Handle customer inquiries and resolve issues promptly Skills - Excellent communication skills to interact effectively with customers and staff - Proficiency in math for handling cash transactions, inventory management, and financial reporting - Experience in shift management, including scheduling and overseeing staff shifts - Strong supervisory skills to lead and motivate a team effectively - Exceptional time management abilities to prioritize tasks efficiently - Sales-oriented mindset to drive revenue growth - Ability to manage day-to-day store operations effectively Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Education: Higher Secondary(12th Pass) (Required) Experience: total work: 1 year (Preferred) Management: 1 year (Preferred) Language: Hindi (Preferred) Work Location: In person
A Circle In-charge in the electrical department, specifically for meter reading, is responsible for overseeing the meter reading process within a specific geographical area (circle). This includes ensuring accurate and timely meter readings, managing meter readers, and addressing customer inquiries related to billing and meter readings. They also play a key role in identifying and resolving meter-related issues and ensuring adherence to safety guidelines. Key Responsibilities: Supervising Meter Reading Operations: Overseeing the daily meter reading activities, ensuring that all meters within the assigned circle are read accurately and on schedule. Managing Meter Readers: Providing guidance, training, and support to meter readers, ensuring they are equipped with the necessary skills and resources. Ensuring Accurate Meter Readings: Implementing quality control measures to verify the accuracy of meter readings, minimizing errors and discrepancies. Addressing Customer Issues: Responding to customer inquiries and complaints related to meter readings, billing, and utility services, providing timely and effective solutions. Identifying and Resolving Meter Issues: Investigating and resolving issues related to meter malfunctions, damage, or tampering, ensuring proper functionality and accurate billing. Enforcing Safety Guidelines: Ensuring that all meter reading activities are conducted in accordance with safety regulations and protocols, prioritizing the safety of employees and customers. Maintaining Records: Maintaining accurate records of meter readings, customer data, and other relevant information, ensuring proper documentation and reporting. Coordinating with Other Departments: Collaborating with other departments, such as billing, engineering, and customer service, to ensure seamless operations and efficient service delivery. Reporting and Analysis: Generating reports on meter reading activities, identifying trends, and analyzing data to identify areas for improvement and optimization. Ensuring Compliance: Ensuring that all meter reading activities comply with relevant regulations and company policies. Required Skills and Qualifications: Technical Knowledge: Understanding of electricity meters, their functionalities, and common issues. Supervisory Skills: Ability to manage and motivate a team of meter readers. Communication Skills: Strong verbal and written communication skills for interacting with customers and team members. Problem-Solving Skills: Ability to identify and resolve meter-related issues efficiently. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain accurate records. Computer Literacy: Proficiency in using computer systems for data entry, reporting, and communication. Safety Awareness: Knowledge of safety regulations and procedures related to meter reading and electrical work. Customer Service Skills: Ability to handle customer inquiries and complaints with professionalism and empathy. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person
Smart meter supervisor: role and responsibilitiesA smart meter supervisor plays a crucial role in the successful deployment, maintenance, and operation of smart metering systems. This involves both technical expertise and strong leadership skills. Here's a breakdown of their typical responsibilities:1. Team management and oversight Supervise and coordinate teams of technicians: This includes managing schedules, allocating tasks, and ensuring efficient workflow for smart meter installation, maintenance, and troubleshooting activities. Provide technical support and guidance: Offer expertise to technicians, addressing technical queries, and troubleshooting complex issues related to smart meter deployment and operation. Conduct training and development: Implement training programs for technicians, ensuring they are proficient in smart meter installation techniques, safety protocols, and industry best practices. Evaluate performance and provide feedback: Monitor individual and team performance against established targets and standards, conducting performance reviews and offering constructive feedback. 2. Smart meter operations Oversee smart meter installation and commissioning: Ensure meters are installed and commissioned correctly, adhering to project specifications, manufacturer guidelines, and regulatory standards. Monitor meter performance and data accuracy: Regularly check the functioning of smart meters and the integrity of the data collected, which is critical for accurate billing and regulatory compliance. Manage inventory and procurement: Oversee the stock of smart meters and installation materials, coordinating procurement with other departments to ensure timely availability. Conduct quality checks and audits: Perform field inspections and audits of smart meter installations to verify quality and adherence to established procedures. Coordinate with stakeholders: Collaborate with utility companies, consumers, field teams, and other relevant parties to facilitate smooth operations and resolve any discrepancies or issues. 3. Communication and reporting Liaise with clients, project managers, and engineers: Ensure seamless communication and coordination regarding smart metering systems and project progress. Document and report on progress: Maintain accurate documentation of installation progress, any identified defects, and completion reports. Communicate with customers: Address inquiries and concerns related to smart meter readings and billing, providing clear information and resolutions. Prepare performance reports: Provide management with reports on team performance, operational metrics, and proposed improvements. 4. Safety and compliance Ensure adherence to safety regulations: Implement and enforce compliance with electrical safety regulations and company health & safety policies during all smart metering activities. Stay updated on industry standards: Remain informed about the latest metering technologies, industry regulations, and safety protocols to ensure compliance and promote innovation. In essence, a smart meter supervisor acts as a critical link between the technical aspects of smart metering and effective team leadership, ensuring efficient and accurate operations while maintaining safety and customer satisfaction. AI responses may include mistakes. Learn more Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person
Smart meter supervisor: role and responsibilitiesA smart meter supervisor plays a crucial role in the successful deployment, maintenance, and operation of smart metering systems. This involves both technical expertise and strong leadership skills. Here's a breakdown of their typical responsibilities:1. Team management and oversight Supervise and coordinate teams of technicians: This includes managing schedules, allocating tasks, and ensuring efficient workflow for smart meter installation, maintenance, and troubleshooting activities. Provide technical support and guidance: Offer expertise to technicians, addressing technical queries, and troubleshooting complex issues related to smart meter deployment and operation. Conduct training and development: Implement training programs for technicians, ensuring they are proficient in smart meter installation techniques, safety protocols, and industry best practices. Evaluate performance and provide feedback: Monitor individual and team performance against established targets and standards, conducting performance reviews and offering constructive feedback. 2. Smart meter operations Oversee smart meter installation and commissioning: Ensure meters are installed and commissioned correctly, adhering to project specifications, manufacturer guidelines, and regulatory standards. Monitor meter performance and data accuracy: Regularly check the functioning of smart meters and the integrity of the data collected, which is critical for accurate billing and regulatory compliance. Manage inventory and procurement: Oversee the stock of smart meters and installation materials, coordinating procurement with other departments to ensure timely availability. Conduct quality checks and audits: Perform field inspections and audits of smart meter installations to verify quality and adherence to established procedures. Coordinate with stakeholders: Collaborate with utility companies, consumers, field teams, and other relevant parties to facilitate smooth operations and resolve any discrepancies or issues. 3. Communication and reporting Liaise with clients, project managers, and engineers: Ensure seamless communication and coordination regarding smart metering systems and project progress. Document and report on progress: Maintain accurate documentation of installation progress, any identified defects, and completion reports. Communicate with customers: Address inquiries and concerns related to smart meter readings and billing, providing clear information and resolutions. Prepare performance reports: Provide management with reports on team performance, operational metrics, and proposed improvements. 4. Safety and compliance Ensure adherence to safety regulations: Implement and enforce compliance with electrical safety regulations and company health & safety policies during all smart metering activities. Stay updated on industry standards: Remain informed about the latest metering technologies, industry regulations, and safety protocols to ensure compliance and promote innovation. In essence, a smart meter supervisor acts as a critical link between the technical aspects of smart metering and effective team leadership, ensuring efficient and accurate operations while maintaining safety and customer satisfaction. AI responses may include mistakes. Learn more Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person
You will be joining Inventive Software Solutions Pvt. Ltd. (ISSPL), a well-established company in the power utility domain across India. ISSPL specializes in Metering, Billing, RMS, MRI analysis for Electricity, Water, and Gas domains. We are currently seeking a dynamic individual to fill the position of HR Executive in our Noida office. As an HR Executive at ISSPL, your responsibilities will include managing internal hiring for all positions, overseeing talent acquisition and recruitment processes, utilizing various channels such as social media, portals, consultants, and referral schemes for effective recruitment. You will be involved in conducting telephonic, video, and face-to-face interviews, handling onboarding and exit formalities, managing vendors, performing HRMS operations, maintaining trackers and MIS, providing general admin support, and handling ad-hoc tasks as assigned. In this role, you will serve as the primary point of contact for all employees, addressing HR and administrative queries, managing leave and attendance, planning company events, supervising team activities, executing reward and recognition programs, and enhancing employee engagement. To be considered for this position, you should have 0-2 years of experience, hold a Graduate degree along with an M.B.A in H.R., possess excellent communication and writing skills, demonstrate the ability to work well in a team, exhibit exceptional time management skills, and be proficient in MS-Word. This is a full-time position with a day shift schedule. Preferred qualifications include 2 years of experience in HR, proficiency in English, and the ability to work in person at our Noida office. Join us at ISSPL and be part of a dynamic team in the power utility domain.,
As a Zonal Incharge for the Spot Billing Project at Inventive Software Solutions Pvt. Ltd. located in Ghaziabad, your role will involve leading and managing the spot billing operations in the Noida region. You will be responsible for supervising daily operations, coordinating with field teams and technicians, ensuring accurate data collection and reporting, troubleshooting technical issues, and providing regular performance updates to senior management. Additionally, you will be required to uphold safety protocols, compliance standards, and quality requirements. To qualify for this position, you should hold a B.Tech (Electrical), Diploma (Electrical), or equivalent qualification in the electrical field. The ideal candidate will have a minimum of 7+ years of experience in a similar role, preferably in power distribution or utility-related projects. Prior experience in spot billing, metering, or field operations management is essential for this role. Key skills required for this position include strong leadership, team management, knowledge of electrical systems and spot billing processes, effective communication, coordination, problem-solving abilities, decision-making skills, and proficiency in using field reporting tools. This is a full-time, permanent position with benefits such as health insurance and Provident Fund. The work schedule is during day shifts with the opportunity for a performance bonus. The work location is in person. If you are a dedicated and experienced professional with a background in electrical engineering and field operations management, we encourage you to apply for the position of Zonal Incharge for the Spot Billing Project at Inventive Software Solutions Pvt. Ltd.,
Monitoring and managing: Ensuring computer systems and networks are performing optimally and securely Maintaining: Performing routine maintenance tasks such as backups, software updates, and hardware repairs Troubleshooting: Resolving hardware, software, and network issues promptly Providing support: Answering user questions, resolving problems, and providing guidance Securing: Ensuring secure environments for computer equipment, data files, and supplies Documenting: Maintaining accurate logs and documentation of system operations, issues, and resolutions Coordinating: Working with the IT department Job Type: Full-time Pay: ₹10,000.00 - ₹14,000.00 per month Benefits: Provident Fund Experience: total work: 1 year (Preferred) Work Location: In person
Monitoring and managing: Ensuring computer systems and networks are performing optimally and securely Maintaining: Performing routine maintenance tasks such as backups, software updates, and hardware repairs Troubleshooting: Resolving hardware, software, and network issues promptly Providing support: Answering user questions, resolving problems, and providing guidance Securing: Ensuring secure environments for computer equipment, data files, and supplies Documenting: Maintaining accurate logs and documentation of system operations, issues, and resolutions Coordinating: Working with the IT department Job Type: Full-time Pay: ₹10,000.00 - ₹14,000.00 per month Benefits: Provident Fund Experience: total work: 1 year (Preferred) Work Location: In person
हमारे स्ट्रीट फूड कार्ट के लिए एक सैंडविच और बर्गर शेफ की आवश्यकता है। जिम्मेदारियाँ (Responsibilities): ताज़ा और स्वादिष्ट सैंडविच व बर्गर तैयार करना और परोसना। कार्ट की सफाई और हाइजीन बनाए रखना। रोज़ाना की सामग्री (ब्रेड, सब्ज़ियां, चीज़, सॉस आदि) को सही तरीके से संभालना। ग्राहकों को तेज़ और अच्छे व्यवहार के साथ सर्व करना। योग्यता (Requirements): सैंडविच और बर्गर बनाने का अनुभव होना चाहिए। तेज़ और साफ-सुथरा काम करने की क्षमता। फूड सेफ्टी और हाइजीन का ज्ञान। ईमानदार और जिम्मेदार होना जरूरी। Job Type: Full-time Pay: ₹7,000.00 - ₹9,000.00 per month Work Location: In person
A Meter Reader is responsible for accurately recording utility usage data by reading meters (electric, gas, water) and recording usage. They are also responsible for inspecting meters and connections for defects and damage in order to ensure timely and precise data collection for billing and service management. Meter Readers Supervisor, on the other hand, oversees meter reading operations, ensuring that goals are met and providing guidance to employees. They are responsible for troubleshooting any issues that may arise in order to maximize efficiency in the meter reading process. Responsibilities of a Meter Reader include accurately recording readings from various types of meters, inputting readings into handheld devices or computers, identifying and reporting any irregularities or issues with meters or connections, responding to customer inquiries about readings and usage, adhering to safety guidelines and protocols, and having a basic understanding of meter types, connections, and common problems. Responsibilities of a Meter Readers Supervisor include overseeing and managing meter reading operations to ensure timely and accurate completion, training and evaluating meter readers, troubleshooting and resolving issues related to meter readings and customer concerns, reporting on system performance, trends, and other relevant data, providing guidance and support to meter readers to foster a positive and efficient work environment, and ensuring adherence to safety standards and regulations. Both roles require full-time commitment and are permanent positions. Benefits include health insurance and provident fund. The work location is in person.,
We’re Hiring: Circle Head/Incharge – Spot Billing Job Location: Noida Reporting To: Zonal Manager Key Responsibilities -Oversee end-to-end spot billing operations in the assigned circle.Supervise billing accuracy, minimize exceptions, and ensure timely clearance of invoices. -Coordinate with field operations, finance, and customer service teams for smooth functioning. -Leverage OCR billing technology to enhance efficiency. -Lead, train, and motivate a team of billing executives & field staff. Preferred Candidate Profile- Qualification: Graduate with at least 5+ years of relevant experience in similar projects. Team Handling: Proven track record of leading and managing manpower. Technical Knowledge: Experience with billing systems, automation tools, and CRM preferred. Why Join Us?This is a critical leadership role where you will directly impact revenue efficiency, customer satisfaction, and digital transformation in billing operations. If you thrive in managing teams, solving operational challenges, and driving excellence—this role is for you! Interested candidates can apply directly via LinkedIn or send their updated CV to Abhishek.roy@inventivegroup.in Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹23,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person