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5 - 10 years
1 - 5 Lacs
Gurugram
Work from Office
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. The Event Manager is responsible for managing and optimizing event monitoring processes, focusing on alert tuning and correlation to enhance the efficiency and effectiveness of IT operations. This role plays a key part in ensuring that alerts are actionable, reducing noise, and improving response times. The Event Manager collaborates closely with IT teams, clients, and stakeholders to refine monitoring strategies and ensure alignment with business priorities. The ideal candidate has a strong background in IT event management, monitoring tools, and automation, with a keen focus on continuous improvement to drive operational excellence. Responsibilities: Strategic Planning Develop and implement strategies for alert tuning and event correlation to monitor new technologies, improve monitoring effectiveness and reduce unnecessary noise. Collaborate with clients to understand business requirements and ensure event management aligns with operational goals. Continuously evaluate and refine event management processes to improve response times and incident resolution. Optimization and Analysis Analyze client environments and monitoring data to identify patterns, redundancies, and inefficiencies in alerts. Optimize alert thresholds, rules, and correlation logic to ensure alerts are actionable and relevant. Partner with clients and internal teams to implement best practices for event management and monitoring. Leverage automation to improve event correlation and reduce manual intervention. Collaboration and Communication Work closely with IT service delivery teams to ensure proper integration and alignment of event management processes with broader IT operations. Act as a liaison between clients, monitoring teams, and leadership to communicate event management improvements and outcomes. Provide recommendations and updates to stakeholders on event optimization initiatives and their impact on service delivery. Operational Excellence Oversee the configuration and maintenance of monitoring tools to ensure optimal performance and alignment with client needs. Ensure adherence to ITIL principles and other relevant frameworks in event management processes. Develop and maintain documentation for event management workflows, alert tuning processes, and correlation strategies. Track and report on event management performance metrics, including alert volumes, false positives, and response times. Training and Enablement Provide training and guidance to internal teams and clients on event management best practices, tools, and processes. Foster a culture of continuous improvement and learning within the event management function. Desired Skills and Experience: 5+ years of experience in IT operations, event management, or monitoring systems, with a focus on optimizing alerts and event correlation. Strong understanding of monitoring tools, with experience in Elastic, LogicMonitor, or ServiceNow preferred . Experience with alert tuning, event correlation, and automation to optimize IT operations. Familiarity with ITIL and Service Management processes (e.g., incident, problem, change management). Strong analytical skills, with the ability to assess data and identify opportunities for improvement. Excellent communication and collaboration skills, with the ability to work effectively with clients and cross-functional teams. Experience with scripting or automation frameworks (e.g., Python, PowerShell) is a plus. Organizational skills, attention to detail, and the ability to manage multiple priorities simultaneously. A proactive mindset focused on problem-solving and driving continuous improvement. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.
Posted 2 months ago
5 - 10 years
10 - 14 Lacs
Pune
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP BTP Integration Suite, Whats Up Gold,Zabbix Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process Ensure timely project delivery Provide guidance and support to team members Professional & Technical Skills: Must To Have Skills: Proficiency in SAP BTP Integration Suite Strong understanding of integration concepts Experience in designing and implementing integration solutions Knowledge of SAP Cloud Platform services Hands-on experience with SAP Cloud Integration Experience in API management Additional Information: The candidate should have a minimum of 5 years of experience in SAP BTP Integration Suite This position is based at our Pune office A 15 years full-time education is required Qualification 15 years full time education
Posted 2 months ago
3 - 8 years
1 - 5 Lacs
Gurugram
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Enterprise Systems Monitoring Tools Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary Looking for dynamic professional who is up to challenge the usual.We are looking for talented individual who loves to automate and monitor, bring efficiency to the operations, navigate the unknown and find a better way of doing things. Roles & Responsibilities Develop and maintain automation solutions for global configuration and releases Develop and maintain monitoring solutions application, Infrastructure, Cloud platforms, Paas and SaaSAdministration of Orchestration and monitoring toolsMaintain agents health Professional & Technical Skills Expertise in Puppet or Ansible or Chef (Administration and Development)Strong experience in any scripting language (Python/PowerShell/Shell etc.)Good knowledge to any monitoring tools like CheckMK, Zabbix , Spectrum, Nagios etc.Working knowledge of OS like Linux/Unix or WindowAnalytical mind and problem-solving aptitudeFlexibility and learning zealAbility to work with multiple internal teams to provide the best experience for our customersGood communication skills Additional information Good to have experience managing large-scale infrastructures in production environments with multiple servers or clusters.Good to have experience on any cloud platform like AWS/Azure/OCI etc.Good to have Database knowledge (SQL, relational database concept)15 year of full time education Qualification 15 years full time education
Posted 2 months ago
3 - 8 years
4 - 8 Lacs
Navi Mumbai
Work from Office
Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP ABAP Development for HANA, whatsup gold ,zabbix Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will also perform maintenance, enhancements, and/or development work, contributing to the overall project success. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with team members to analyze, design, and develop software solutions. Participate in code reviews and provide constructive feedback. Troubleshoot and debug software applications to ensure optimal performance. Stay updated with industry trends and best practices in software development. Assist in the documentation of software designs, requirements, and processes. Professional & Technical Skills: Must To Have Skills: Proficiency in SAP ABAP Development for HANA. Strong understanding of SAP HANA database concepts. Experience in developing and optimizing ABAP code for performance. Knowledge of SAP Fiori and UI5 development is a plus. Hands-on experience in integrating SAP modules and third-party applications. Additional Information: The candidate should have a minimum of 3 years of experience in SAP ABAP Development for HANA. This position is based at our Mumbai office. A 15 years full-time education is required. Qualification 15 years full time education
Posted 2 months ago
3 - 8 years
1 - 5 Lacs
Gurugram
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Enterprise Systems Monitoring Tools Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary Looking for dynamic professional who is up to challenge the usual.We are looking for talented individual who loves to automate and monitor, bring efficiency to the operations, navigate the unknown and find a better way of doing things. Roles & ResponsibilitiesDevelop and maintain automation solutions for global configuration and releases Develop and maintain monitoring solutions application, Infrastructure, Cloud platforms, Paas and SaaSAdministration of Orchestration and monitoring toolsMaintain agents health Professional & Technical Skills Expertise in Puppet or Ansible or Chef (Administration and Development)Strong experience in any scripting language (Python/PowerShell/Shell etc.)Good knowledge to any monitoring tools like CheckMK, Zabbix , Spectrum, Nagios etc.Working knowledge of OS like Linux/Unix or WindowAnalytical mind and problem-solving aptitudeFlexibility and learning zealAbility to work with multiple internal teams to provide the best experience for our customersGood communication skillsAdditional informationGood to have experience managing large-scale infrastructures in production environments with multiple servers or clusters.Good to have experience on any cloud platform like AWS/Azure/OCI etc.Good to have Database knowledge (SQL, relational database concept)The candidate should have a minimum of 5 years of experience in Automation & Monitoring Tools.A 15 years full-time education is required. Qualification 15 years full time education
Posted 2 months ago
3 - 8 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP BTP Integration Suite, Whats Up Gold,Zabbix Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the development process and ensure successful project delivery. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Lead the design, development, and implementation of applications. Collaborate with team members to ensure project success. Provide technical guidance and support to team members. Identify and resolve technical issues in a timely manner. Stay updated on industry trends and best practices. Professional & Technical Skills: Must To Have Skills: Proficiency in SAP BTP Integration Suite. Strong understanding of cloud integration technologies. Experience in designing and implementing scalable solutions. Knowledge of API management and integration patterns. Additional Information: The candidate should have a minimum of 3 years of experience in SAP BTP Integration Suite. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education
Posted 2 months ago
2 - 4 years
2 - 8 Lacs
Guwahati, Assam, India
On-site
Skills: Data Center, firewall, routing, load balancer, switching, LoadBalancer, Network & Security, Job Description Position L1 - Network & Security O&M Work Location Guwahati, Assam. Scope Provide 24x7 operational support for network data center components (Routers, Switches, Network Firewalls, Load Balancers, etc.) installation, management, monitoring, configuration and troubleshooting expertise inclusive of passive components. To provide expertise for configuration, management and troubleshooting Security Infrastructure components like Network Firewalls/ IDS/ IPS/DDOS etc. Maintaining Service Level Agreement (SLA) or OLA (Operational Level Agreement) of highest standards and Turn-Around Time (TAT) as agreed. Technical Skills Strong knowledge of data center network technologies, including: ACI, Nexus Switches, Firewall and Load balancersKnowledge and experience in configuring & troubleshooting of Security devices (Firewalls/ IDS/ IPS), Load balancers and Web application firewalls.Configuration of routing & switching protocols like BGP, OSPF, STP, RSTP, etc. and troubleshooting of the sameIntegration with Infrastructure Components like Active Directory (AD)/ LDAP/ AAA/ Radius, NTP, Domain Name Service (DNS), Logging Servers, etc.Expert level knowledge of IP addressing schemes (IPv4 & IPv6)Advanced Level of configurations for high availability like Active-Passive or Active-Active Cluster setup, etc. applicable for Disaster Recovery scenarios with pre-defined RTO & RPO.Should have worked in Remote Management environment using tools. The Key Responsibilities Are Highlighted Below. The Candidate Is Monitor and maintain network health, availability, and performance using NMS tools like SolarWinds, PRTG, Zabbix, or Nagios.Troubleshoot and resolve complex network issues related to routing, switching, firewalls, and load balancers.Enforce security policies within the data center network, including firewall rules, VPN tunnels, and access controls.Perform regular firmware updates, patches, and software upgrades on network devices.Maintain updated network diagrams, standard operating procedures (SOPs), and configuration documents.Assist in managing data center network security policies, including firewalls, VPNs, and access controls.Execute new deployments, migrations, and capacity expansions across data centers.Primary responsibility would be to recover the network from any outage and ensure timely performance management activities are being carried out.Expected to coordinate for repairs, replacements, patches or upgrades of hardware/ software with third party vendors / OEMs and business partner in order to minimize impact to SLA by following Material Management & Movement processes (if required).Expected to assist in troubleshooting connectivity failures which impact services like Monitoring, Backup, etc. Expected to provide inputs for Shift-wise/ Daily/ Weekly/ Monthly reporting requirements in addition to the Asset Management record updation/ modification requirements. Requirements Should have technical OEM certifications for Network & Security products or technologies (Routers, Switches, Load Balancers, WAN Accelerators, Firewalls, IDS/IPS, VPN Gateways, etc.)Knowledge or experience of using Enterprise Service Management tools for automated testing, Monitoring (for OS, Network, Applications, etc.), Event correlation engines, Service desk (ITIL compliance, workflow and Self Service), etc.Exposure to technologies like Cisco ACI, FTD firewalls, load balancersDemonstrated problem solving skills, strong conceptual and analytical skills along-with ability to work as an effective team member.Effective written and verbal communication for team collaboration and Strong troubleshooting and analytical skills.Soft skills Interpersonal relationship management, Time Management Who Can apply? B.E./B.Tech in Electronics/ Computers/ IT/ Electronics & Telecommunication/ or other relevant streams.Experience of 2 to 4 Years in the field network operations, preferably in Data Centers, Large Enterprise Setup, Mission Critical IT Infrastructure in Telecom/ Banking/ etc.
Posted 2 months ago
2 - 7 years
4 - 9 Lacs
Mumbai
Work from Office
LOGIC SYSTECH PRIVATE LIMITED is looking for Servicedesk Technician to join our dynamic team and embark on a rewarding career journey. Incident Management : Logging, tracking, and resolving support requests or incidents using ticketing systems like ServiceNow, Jira, or Zendesk. Technical Support : Troubleshooting and resolving issues with desktops, laptops, printers, mobile devices, and software applications. User Account Management : Creating, modifying, and deactivating user accounts in Active Directory, email systems, and other platforms. Remote Support : Assisting users remotely via tools like TeamViewer, Remote Desktop, or Zoom. Documentation : Updating knowledge bases, documenting fixes, and following ITIL practices. Escalation : Escalating complex issues to Level 2/3 support or specialized teams when necessary.
Posted 2 months ago
6 years
0 Lacs
Chennai, Tamil Nadu
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 6+ years of experience in Zabbix Implementation & Configuration Incident Management & Troubleshooting: Documentation & Reporting: Technical Skills: Strong expertise in Zabbix installation, configuration, and management. Experience with Linux/Unix and Windows operating systems. Proficiency in SQL and experience with Zabbix databases (MySQL, PostgreSQL, or MariaDB). Hands-on experience with network protocols (SNMP, ICMP, HTTP, etc.) and monitoring network devices. Scripting skills in Bash, Python, or PowerShell for automation. Tools & Integration: Familiarity with integrating Zabbix with tools like Grafana, Prometheus, or Elasticsearch. Experience with IT service management (ITSM) tools such as ServiceNow or Jira. Preferred Technical and Professional Experience Linux and Windows certifications, Ansible and automation certification Python and Scripting knowledge, Devops Skills Database – SQL Cloud knowledge Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 2 months ago
10 years
0 Lacs
Chennai, Tamil Nadu
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience: Having 10 Years Experience in Oracle Admin Provisioning, upgrading, and decommissioning of databases, Patch management, Backup, restore, and recovery, Data moves (export/import),Performance tunin Security management (user, authentication, authorization),Resource management (memory, storage, tablespaces),Monitoring (availability, capacity, events, security) Troubleshooting (failed jobs, errors, blocking sessions),Customizing to meet business requirements,Adherence to established rules and standards Hands-on multi-tier architecting skills. Sound knowledge of Infrastructure design (Compute, Storage, Network). Good knowledge of cloud security practices. Linux & Windows Hands-on Expertise. Cloud Level certification. Certifications Required: Oracle RAC, ODA, Data guard, AWS RDS Optional Certifications: Zabbix, OEM, Icinga, Automation scripting Ansible, Devops Skills, Scripting. Preferred Technical and Professional Experience: Lifecycle management of databases on-premises or in the cloud includes: Provisioning, upgrading, and decommissioning of databases, Patch management, Backup, restore, and recovery, Data moves (export/import),Performance tuning Security management (user, authentication, authorization),Resource management (memory, storage, tablespaces),Monitoring (availability, capacity, events, security) Troubleshooting (failed jobs, errors, blocking sessions),Customizing to meet business requirements,Adherence to established rules and standards Admin on duty ensuring daily operation, KPIs, and SLA compliance,24/7 technical support from experienced engineers,Operation KPI report delivery,ITSM tool utilization Incident and request fulfillment,Change management and fulfillment,Tool support (asset management, automation, backup, patching, scheduling) Database administration proficiency includes: Managing, securing, and optimizing various databases,Advanced knowledge in Oracle Database solutions,Database security, backup, recovery, and performance monitoring Understanding of Oracle Database Server-Client Architecture,Strong SQL and Oracle tools command,Database and host monitoring (OEM, Icinga, Zabbix) Knowledge of Linux and Windows OS,Understanding of storage (Oracle ASM, NFS, LVM),Network configuration for clusters and Disaster Recovery DevOps and Agile skills, Scripting skill Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 2 months ago
8 years
0 Lacs
Chennai, Tamil Nadu
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 8+ years of experience in Redgate SQL, SQL 2022 , Icinga Provisioning, upgrading, and decommissioning of databases, Patch management, Backup, restore, and recovery, Data moves (export/import),Performance tuning Security management (user, authentication, authorization),Resource management (memory, storage, tablespaces),Monitoring (availability, capacity, events, security) Troubleshooting (failed jobs, errors, blocking sessions),Customizing to meet business requirements,Adherence to established rules and standards Hands-on multi-tier architecting skills. Sound knowledge of Infrastructure design (Compute, Storage, Network). Good knowledge of cloud security practices. Linux & Windows Hands-on Expertise. Lifecycle management of databases on-premises or in the cloud such as: Provisioning of databases,Upgrading the database,Decommissioning the database,Patch Management of the database,Backup, restore, and recovery of databases,Data Move (Export/Import) within the database,Database Performance Tuning Database Security, including but not limited to: User Management,Authentication and Authorization Database Resource Management (memory, storage, tablespaces, archives, etc.) Monitoring of databases such as: Database availability,Database capacity, including utilization, allocation, etc.,Events and incidents from monitoring, Security vulnerabilities Troubleshooting, such as failed jobs, ORA-errors, blocking sessions, etc. Customizing the database environment to meet specific business requirements and workloads. Adherence to established rules and standards by the service and Customer Admin On Duty who manages the daily operation and ensures the service KPIs and SLA are met. Offering 24/7 technical support with experienced engineers to assist with any questions or issues Preferred Technical and Professional Experience Cloud Level certification Oracle RAC, ODA, Data guard, AWS RDS Zabbix, OEM, Icinga, Automation scripting Ansible, Devops Skills, Scripting. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 2 months ago
0 - 3 years
0 Lacs
Coimbatore, Tamil Nadu
Work from Office
Number of Positions: : 1 Primary Skills: : L1 SUPPORT Job Description: We are seeking a detail-oriented and proactive L1 Monitoring Specialist with a strong understanding of databases and middleware technologies to join our Operations Control Center (OCC) support team. The successful candidate will be responsible for monitoring and maintaining the health of various applications, databases, and middleware systems to ensure optimal performance and minimal downtime. As a part of the L1 Support team, you will be the first point of contact for incident detection, troubleshooting, and resolution within the defined SLAs. Key Responsibilities: Monitoring & Incident Management: Monitor real-time alerts and notifications from the monitoring systems related to databases, middleware, and applications. Perform initial triage of incidents, categorize, and escalate to the appropriate teams as required. Ensure that issues are logged, tracked, and resolved within the defined service level agreements (SLAs). Respond to system alarms and performance issues, ensuring the system operates smoothly. Coordinate with cross-functional teams to resolve system outages and incidents. Documentation & Reporting: Document incident details, resolutions, and root cause analysis for future reference. Maintain accurate records of monitored systems, processes, and troubleshooting steps. Prepare and present daily, weekly, or monthly performance and incident reports. Collaboration & Escalation: Collaborate with L2/L3 support teams for complex troubleshooting and issue resolution. Maintain effective communication with both internal stakeholders and external vendors, ensuring timely updates on incident resolution. Preventive Measures: Participate in post-incident reviews and assist in identifying patterns or recurring issues. Suggest and implement improvements to monitoring processes or procedures to prevent future incidents. Qualifications: Education & Experience: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). 1-3 years of experience in IT support, monitoring, or application support. Technical Skills: Basic understanding of IT infrastructure, networks, and cloud platforms. Hands-on experience with monitoring tools (e.g., Nagios, SolarWinds, Zabbix, or others). Experience with incident management and ticketing systems (e.g., ServiceNow, JIRA, Remedy). Soft Skills: Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Ability to prioritize and manage time effectively in a fast-paced environment. Ability to work under pressure and meet tight deadlines. Attention to detail and ability to follow processes and procedures. Preferred: Experience with cloud technologies (AWS, Azure, etc.). Certification in relevant IT fields (e.g., ITIL, CompTIA, or database-related certifications). Work Environment: 24/7 shift environment, including weekends and holidays (if applicable). On-call support as needed.
Posted 2 months ago
8 years
0 Lacs
Mumbai Metropolitan Region
On-site
This role is for one of the Weekday's clients Salary range: Rs 2500000 - Rs 4000000 (ie INR 25-40 LPA) Min Experience: 8 years Location: Mumbai JobType: full-timeWe are seeking a technically strong and passionate Principal DevOps Engineer or Senior Database Administrator to lead infrastructure, automation, and operations efforts across development and production environments. The ideal candidate has hands-on experience in building secure, high-performing, and scalable cloud infrastructure, with deep expertise in DevOps best practices and database optimization. Requirements Key Responsibilities: Architect and implement scalable and resilient infrastructure for web, mobile, and data-intensive applications on cloud platforms. Manage and optimize SQL and NoSQL databases, with a focus on MongoDB, ensuring performance, scalability, and reliability. Automate infrastructure provisioning, configuration, and software deployment using modern DevOps toolchains. Develop and maintain robust backup, disaster recovery, and restoration policies with minimal RTO and RPO. Administer and support Linux environments across AWS, Azure, IBM Cloud, and AliCloud. Identify and address performance bottlenecks in applications, infrastructure, and databases. Build and manage a comprehensive monitoring and alerting system to ensure system health and uptime. Continuously evaluate and integrate new tools and technologies to improve infrastructure automation and operational efficiency. Design high-availability architecture with automated failover and minimal manual intervention. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. 8-10 years of hands-on experience in building and managing high-volume, scalable microservices on cloud infrastructure. Strong expertise in Linux/Unix system administration and Python/Shell scripting. In-depth knowledge of cloud platforms, especially AWS (EC2, ELB, S3, Auto Scaling, VPC, Lambda); familiarity with GCP and Azure is a plus. Experience with CI/CD pipelines and deployment automation tools such as Jenkins, Maven, Puppet, Chef, GitLab CI/CD. Proficiency in monitoring tools such as Zabbix, Nagios, CloudWatch, or similar. Deep understanding of Java-based application stacks, Apache Tomcat, Nginx, Kafka, microservices, and caching strategies. Strong background in database performance tuning, query optimization, and schema design. Proven experience in enterprise application lifecycle management and 24/7 production support. Knowledge of DevOps and IT operations best practices in high-availability environments. Strong communication, analytical, and decision-making skills. Key Skills: Linux, Unix, Shell Scripting, Python, AWS, GCP, CI/CD, Jenkins, MongoDB, Database Optimization, Infrastructure Automation, Monitoring, Kafka, Microservices
Posted 2 months ago
3 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Years of experience: 3+ Years JD:This role will require in depth knowledge of Aruba Central, Aruba switches, wireless deployment, advanced Wireless and Switching. Responsibilities: Solid experience on configuring, deploying, installing, and troubleshooting Aruba/Cisco switches, Wireless APs, and Aruba central.Configuration and deployment of new Aruba switches, Wireless Controller, and other network infrastructure devices.Perform analysis and troubleshooting of the networking, wireless, and ISE related problems.Provide support to customers on various issues that are reported by users, clients, and other connecting application integrations.Perform upgrades and patching of the existing deployments like Switches, Wireless clusters or Access points.Working knowledge in the operation of Ethernet LAN switching protocols and standards including, VLANs, VLAN aggregation, Ether Channel, PVLANs, Spanning Tree & Rapid Spanning Tree, 802.1Q.Experience in Infoblox(DHCP/DNS/IPAM).Experience in Network Monitoring tools like HPE-IMC and Zabbix. Good knowledge of SNMP.Understanding and basic knowledge of 802.1X, RADIUS, TACACS+, different EAP-methods, PKI.Should understand the Palo alto/Routing basic and working.Knowledge on ITIL standards- Incident, Change & Problem Management.Exposure to Problem Solving, handling problem tickets etc.Experience with supporting/engineering/maintaining in large networks and Provide a highly professional Second level support.Should be ready to work in 24X7 Shifts and ability to work on multiple concurrent tasks.
Posted 2 months ago
10 - 15 years
22 - 37 Lacs
Bengaluru
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development/Implementation team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Responsibilities include Work as the lead tools architect and be primarily responsible for the planning, design, implementation, and acceptance of enterprise IT tools that monitor and manage a vast infrastructure and applications landscape. Guide the individual tools teams for successful rollout of their tools and ensure the overall orchestration of the rollout to minimize disruption to client business. Partner with engineers, administrators, architects, developers, and project managers to plan and implement complex, technical monitoring solutions and architecture. Identify relevant data sources and sets to mine for client business needs, integrate with such data sources, and present the data in an actionable manner. Analyze data for trends and patterns and interpret data with a clear objective in mind. Communicate analytic solutions to stakeholders and implement improvements as needed to operational systems. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 8-12 years of experience working as a Monitoring and Observability Tools Architect on complex projects. Familiarity with ITSM tools like ServiceNow, BMC would be a plus" to " Experience with ServiceNow implementation would be a plus. Rich experience in hands-on implementation/custom development in at least one of the leading monitoring and observability tools like Manage Engine, Dynatrace, Zabbix, or similar. (Mandatory) Minimum 6 years of experience in tools implementation and automation. Past experience of leading tools rollout programs involving multiple technologies/tools and integrations in at least one large landscape (>1000 nodes). At least 1 year of experience in visualization or dashboarding tools. Familiarity with patch & configuration management, capacity management tools like Bigfix, BMC, etc. Demonstrated ability to communicate both laterally and upwards to influence decisions and actions. Preferred Technical and Professional Experience Any bachelor's degree in a related technical field Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 3 months ago
5 - 10 years
10 - 20 Lacs
Chennai, Pune, Bengaluru
Work from Office
Job Title: Senior System Administrator Location: Pune,Chennai ,Bangalore and Hyderabad Experience: 5 - 10 Years ( Relevant Years ) Salary : 20 LPA Notice Period : 30 Days Max ( Immediate Joiner Preferred ) Job Description: We are looking for a highly skilled Senior System Administrator to manage, maintain, and optimize our IT infrastructure. The ideal candidate will have deep expertise in system administration, server management, virtualization, and cloud technologies to ensure the smooth operation of our enterprise environment. Required Skills & Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. 5+ years of experience as a System Administrator in a complex IT environment. Strong knowledge of Windows Server, Linux, VMware, and Hyper-V . Hands-on experience with Active Directory, Exchange, Office 365, and virtualization platforms . Proficiency in cloud services (AWS, Azure, GCP) is a plus. Experience with monitoring tools (Nagios, Zabbix, PRTG, SolarWinds) . Expertise in storage solutions, backup technologies, and disaster recovery planning . Strong analytical and troubleshooting skills with the ability to work under pressure. Certifications such as MCSA, MCSE, RHCE, AWS Certified SysOps Administrator are highly preferred. Key Responsibilities: Manage and maintain Windows/Linux servers, ensuring optimal performance and availability. Oversee system security, including patch management, antivirus, and access controls. Implement and monitor backup and disaster recovery solutions. Manage Active Directory, Group Policy, DNS, DHCP, and other core infrastructure services. Troubleshoot complex system issues and provide root cause analysis. Automate administrative tasks using scripting (PowerShell, Bash, Python, etc.). Ensure compliance with IT policies and industry best practices. Work with cross-functional teams to support cloud (AWS, Azure, GCP) and hybrid environments. Monitor system performance and conduct capacity planning. Document system configurations, policies, and procedures. Provide mentorship and technical guidance to junior administrators.
Posted 3 months ago
7.0 years
0 Lacs
Begumpet, Hyderabad, Telangana
On-site
Hyderabad Begumpet, Telangana | 2025-06-04 Experience : 7+ Years Shift Type : Night shift Qualification : Graduation Location : Hyderabad Begumpet, Telangana Mode of Operation : Work From Office Number of Openings : 3 Job Description : We are looking for a skilled Sr.Linux Administrator to manage and maintain our Linux-based systems, ensuring optimal performance, security, and reliability. The ideal candidate will have expertise in Linux environments, virtualization, and server management, along with strong troubleshooting and team management skills. Roles & Responsibilities : Server Management: Hands-on experience with cPanel, Apache, Tomcat, and mail servers (Zimbra, Postfix, MS Exchange). Virtualization: Knowledge of ESXi/Hypervisor/Citrix/Proxmox and experience with both physical and virtual servers creating and managing hardware and software RAID Operating Systems: Proficiency in CentOS, Fedora, and RHEL. Databases: Familiarity with MySQL and PostgreSQL. Scripting: Ability to write and manage scripts (e.g., Bash, Batch). Troubleshooting: Strong skills in resolving Level 3 technical issues. Monitoring & Backup: Experience with monitoring tools (Nagios, Zabbix, Zenoss, Cacti) and backup strategies. Networking: Understanding of DHCP, DNS, FTP, NFS, Samba, and content filtering (Squid proxy). Security: Implementation of network security policies using IPTables/Firewalld and access lists User Management: Experience in creating user accounts and setting password policies. Automation: Knowledge of automated Linux server installations. Soft Skills: Excellent communication and team leadership abilities. Required Key Skills : VM Ware/openstack/xenservw/hyperv /proxmox. Google/AWS /Azure . Zabbix / Nagios . Zimbra / exim / exchange . Ansible / Puppet .
Posted 4 months ago
0.0 years
0 Lacs
Gwalior, Madhya Pradesh
Remote
Job Information Date Opened 02/15/2025 Job Type Full time Industry IT Services Work Experience Fresher City Gwalior State/Province Madhya Pradesh Country India Zip/Postal Code 474010 About Us SNS System specialize in global business consulting and IT services, delivering innovative solutions to optimize your operations, accelerate digital transformation, and drive sustainable growth Job Description As a Windows and Linux Administrator, you will manage and maintain both Windows and Linux servers, ensure system security, troubleshoot performance issues, and implement disaster recovery plans. Your role will be essential in optimizing server performance and applying security best practices to ensure a stable and secure IT environment. Requirements What You’ll Be Doing: Install, Configure, and Maintain Servers: Set up and manage Windows and Linux servers, ensuring they operate optimally with minimal downtime. Manage System Security and Updates: Apply security patches and updates, monitor vulnerabilities, and ensure adherence to security best practices for all systems. Troubleshoot Performance Issues: Quickly identify, analyze, and resolve network and system performance problems to maintain efficiency and minimize disruptions. Set Up Firewalls, VPNs, and Security Policies: Configure firewalls, VPNs, and implement security policies to protect systems and enable secure remote access. Backup and Disaster Recovery: Perform regular backups and manage disaster recovery strategies to minimize data loss and ensure business continuity. Monitor Server Performance and Optimization: Continuously monitor server health and implement optimizations to improve performance, uptime, and overall stability. What We’re Looking For: Strong Knowledge of Windows Server and Linux Environments: Extensive experience with Windows Server, Active Directory, and Linux distributions (e.g., Ubuntu, Debian, CentOS). Experience with Cloud Services: Practical experience with cloud platforms such as AWS, Azure, or Google Cloud for managing virtualized and cloud-based infrastructure. Automation Tools Experience: Familiarity with automation tools like Ansible, Puppet, or Terraform to automate system management and infrastructure as code (IaC). Scripting Skills: Proficiency in scripting languages (PowerShell, Bash, or Python) for automating tasks and streamlining system management. Networking Protocols Knowledge: Strong understanding of networking protocols like TCP/IP, DNS, and DHCP to manage system and network configurations. Problem-Solving Skills: Ability to troubleshoot complex system and network issues effectively and quickly. Good To Have: Experience with Virtualization technologies such as VMware or Hyper-V. Security Certifications like CompTIA Security+, Certified Linux Administrator (LPIC), or Microsoft Certified Solutions Expert (MCSE). Familiarity with Monitoring Tools like Nagios, Zabbix, or Prometheus for system monitoring and performance tracking.
Posted 5 months ago
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