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Workspace ONE L2 Engineer

7 years

0 Lacs

mumbai maharashtra india

Posted:1 week ago| Platform: Linkedin logo

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Skills Required

technology support mobility vmware management security troubleshooting enrollment macos compliance authentication deployment integration azure okta iam mfa automate powershell rest encryption vpn documentation mdm automation networking mobile itil certification

Work Mode

Remote

Job Type

Full Time

Job Description

Job Title: Workspace ONE L2 Engineer

Domain:

Location:

Experience:


Job Summary

Workspace ONE L2 Engineer


Key Responsibilities

Workspace ONE Administration

  • Deploy, configure, and manage

    Workspace ONE UEM & Workspace ONE Access

  • Manage device enrollment and lifecycle for

    Windows 10/11, macOS, iOS, and Android

  • Implement and maintain

    Zero Trust security policies

  • Monitor device compliance, performance, and security posture


L2 Support & Troubleshooting

  • Provide

    L2/L3 support

    for Workspace ONE-related issues
  • Troubleshoot device enrollment, authentication, app deployment, profiles, and connectivity
  • Perform

    root cause analysis

    and implement preventive solutions


Integration & Automation

  • Integrate Workspace ONE with

    Azure AD, Okta, Intune

    , and other IAM systems
  • Configure

    SSO, MFA, and conditional access policies

  • Automate tasks using

    PowerShell, REST APIs, and scripting


Security & Compliance

  • Enforce device compliance, encryption, and remote wipe policies
  • Manage VPN, certificates, and secure access configurations
  • Work closely with security teams to meet organizational and regulatory standards


Documentation & User Enablement

  • Create SOPs, technical documentation, and knowledge base articles
  • Support IT teams and end users with Workspace ONE best practices


Mandatory Skills & Requirements

  • 4+ years of hands-on experience

    in Workspace ONE UEM & Access administration
  • Strong expertise in

    MDM / EMM / Endpoint Management

  • Experience managing

    Windows, macOS, iOS, and Android

    devices
  • Hands-on experience integrating Workspace ONE with

    Azure AD / Okta / Intune

  • Proficiency in

    PowerShell, REST APIs, and automation scripting

  • Good understanding of

    networking, VPNs, firewalls, and cloud security


Nice to Have

  • Experience with

    Windows Autopilot

    and

    Apple Business Manager (ABM)

  • Knowledge of

    Mobile Application Management (MAM)

    and

    VDI

  • Familiarity with

    ITIL framework

    and enterprise support models

  • VMware Workspace ONE Certification (VCP-DW or equivalent


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