On-site
Contractual
Role Overview
We are looking for talented professionals with hands-on experience in Netskope Data Loss Prevention (DLP) to provide Level 1 & Level 2 support. The ideal candidate will have strong knowledge of data security, incident management, and policy enforcement within the Netskope platform.
Key Responsibilities
• Monitor and manage Netskope DLP alerts and incidents (L1 & L2 support).
• Perform initial triage, analysis, and resolution of DLP-related issues.
• Escalate complex incidents to L3/Engineering teams when required.
• Assist in policy creation, tuning, and implementation of DLP controls.
• Collaborate with security teams to ensure compliance with organizational security standards.
• Generate and review reports on DLP activities, incidents, and trends.
• Document troubleshooting steps, solutions, and standard operating procedures.
Required Skills
• 3–6 years of experience in Data Loss Prevention (DLP) support, preferably Netskope.
• Hands-on experience in monitoring, troubleshooting, and resolving DLP incidents.
• Knowledge of information security concepts, data protection, and endpoint/cloud security.
• Familiarity with incident management tools and ITSM processes.
• Strong communication and problem-solving skills
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