3598 Workforce Management Jobs - Page 29

About The Role Skill required: Capacity Planning & Forecasting - Customer Acquisition Strategy & Implementation Designation: Workforce Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(International) - Expert What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.the process of determining how many workforce resources an organization needs today, tomorrow, and as much as five years into the...

About The Role Skill required: Trust & Safety - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their ro...

About The Role Skill required: Contractor Exchange - Workforce Management (WFM) Designation: PPSM Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Work experience of minimum 1- 3yrs into core HR operations, recruitment, and compliance processesWork closely with Accenture compliance team, suppliers and procurement teams for audit processesEnsure all audit related documents are uploaded by supplier timely and collaborate with leadership for closureConsult procurement, legal teams for audit finding actions for suppliers under supervisor guidanceAn institutional process that maximizes performance levels and competency for an organization. The process ...

About The Role Skill required: Capacity Planning & Forecasting - Customer Acquisition Strategy & Implementation Designation: Workforce Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(International) - Expert What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.the process of determining how many workforce resources an organization needs today, tomorrow, and as much as five years into the...

About The Role Skill required: Trust & Safety - Reporting Analytics Designation: Measurement & Report Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role re...

MIS JD 1. Provide support and maintenance to existing management information systems (MIS 2. Good Knowledge of RTA WFM Macros Attrition Reports Shrinkage 3. Create and maintain Management reports including end-of-month, quarterly, and annual reports used by various departments. 4. Automate and schedule report generation. 5. Maintain a Business Analytics program for internal users. 6. Maintain a process for Management to request reports and support. 7. Participate in product development and implementation. 8. Regular data backup 9. Able to prepare Roaster. 10. Real-Time Monitoring 11. MIS Reporting 12. Preparing Dashboard 13. Scheduling/ Forecasting, Capacity 14. Macros

Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols a...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. JOB RESPONSIBILITIES To work on Private Equity / Real Estate / Hedge Fund Operations such as Fund / Financial Accounting - Book Keeping, Journal Posting, Preparation of Financial Statements. Management Fee Carried Interest and Expense Calculation & Posting. Capital Calls - Preparation of Capital Call memos, LC Opening, Follow Up with LPs for funding Distribution - Preparation of Distribution working, LP Memo Preparation, Fund Transfer Wire preparation, Repayment of LCs Reconciliation - Cash...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful...

Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols a...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful...

Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols a...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful...

To ensure youre set up for success, you will bring the following skillset & experience: Customer service and interpersonal skills. Problem solving ability. Ability to learn quickly. Good Time Management Attention to detail and ability to follow procedures. Team player. Excellent oral and written communication skills. Self-motivated. Fluency in written and spoken English is essential. General I.T. knowledge would be an advantage. Roles & Responsibilities: Answer and route incoming customer telephone calls, e-mail, Web-issues to the appropriate product groups. Resolve customer care issues for customers sometimes liaising with other departments within BMC to assure an accurate and timely resolu...

As a Vice President, Workforce Management Organization Design and Governance Senior Analyst at Citi, your role will be crucial in supporting the management and implementation of Citis efforts around staffing, skill adequacy, and organization design. You will need to have excellent communication skills to negotiate internally, especially at a senior level, and guide, influence, and convince others. Your responsibilities will include handling staff management issues, resource management, and allocation of work within the team/project. Strong communication and diplomacy skills are essential, along with the ability to handle ambiguity and navigate a fast-paced environment. Key Responsibilities: ...

Role Overview: As a Workforce Management Specialist at SolarEdge, you will play a crucial role in monitoring daily call volume and key performance metrics. Your responsibilities will involve analyzing real-time adherence data, maintaining users and profiles within WFM software, creating schedules based on forecasts, and adjusting for daily call center and agent needs. You will collaborate closely with leadership to schedule trainings and meetings with minimal impact on support coverage, provide actionable data to internal support groups, offer feedback to call center team leaders and managers, and prepare and analyze internal reports for applicable KPIs. Key Responsibilities: - Monitor daily...

As an Assistant Manager HR & Admin at our company located in Noida (Noida International Airport), you will be responsible for overseeing various HR functions and administrative tasks. We are looking for a male candidate with a postgraduate degree in HR and 4-8 years of experience in HR Operations, particularly in facilities management, airport services, logistics, or retail environments. Key Responsibilities: - Recruitment & Workforce Management - HR Operations & Employee Lifecycle Management - Industrial Relations & Grievance Handling - Statutory Compliance & Audits - Employee Engagement & Welfare - Training & Development - HR Reporting & MIS Qualifications Required: - Postgraduate degree i...

Role Overview: You will be part of a team that has been powering Digital Experiences for Fortune 500 companies for the past 20 years. With over 4000 team members globally, we are engaged in various Digital Modernization projects. Key Responsibilities: - Collaborate with team members to deliver digital solutions for Fortune 500 clients - Participate in the modernization of digital platforms - Contribute to the enhancement of user experiences - Stay updated with the latest digital trends and technologies Qualifications Required: - Bachelor's degree in Computer Science or related field - Proficiency in programming languages such as Java, Python, or JavaScript - Experience working on digital mod...

Role Overview: Join our Mumbai team as a Workforce Management (WFM) Specialist! Ensure we have the right staff at the right time to meet our goals. If you excel in monitoring workforce performance, predicting staffing needs, scheduling, reporting, and continuous improvement, we want you! Key Responsibilities: - Ensure the correct number of staff with the right skills are available at the right time to meet organizational goals - Forecast demand, schedule, monitor in real-time, and report to optimize workforce productivity and efficiency - Monitor workforce performance to ensure adherence to schedules and manage deviations - Analyze historical data and trends to forecast staffing needs - Deve...

Your work profile As a Consultant in our Organization Transformation Team youll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - Create and deliver high-quality Learning materials including ILTs, WBTs, digital learning products, performance support tools, application simulations, explainer videos, game-based learning, etc. that are tailored to project briefs and requirements basis the agreed timeline. Manage one or multiple Learning projects or deliverables to a business-ready standard, with limited oversight. Being an excellent communicator and actively participating in discussions with the team or directly with the ...

Role Purpose The purpose of the role is to provide effective Benefits support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

**Remote Opportunity** Please apply for One way Video Interview at the below Link https://www.corporate.myintro.ai/jobs/hris-consultant-3641f (Copy and paste the link in the browser) About the Role: We are seeking a consultant with hands-on experience across multiple HR systems to support the integration of Dayforce modules into WURK (Kronos platform) . The focus will be on workforce management and scheduling integration, providing both advisory guidance and practical workload support during implementation. This is a remote role , requiring work in the EST time zone , with a reliable laptop and fast internet connection. The engagement will likely be 3 months , with the potential to extend as...

Join us as an Resource and Capacity Strategist at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. To be successful as a Resource and Capacity Strategist, you should have experience with: The ability to lead the resource planning process, working closely with delivery teams to ensure optimal allocation of talent. Proficiency in managing annual financial planning, budgeting, and forecasting processes for the assigned business unit. Capability to oversee headcount forecasts and hiring plans, collaborating with HR an...