Workday Support Consultant (Serving Australian Client)

About Us

Octane Software Solutions, a leading IBM partner specializing in Planning Analytics TM1, is seeking an experienced IBM TM1 Planning Analytics Senior Developer. This full- time role, based exclusively on-site in Sydney, involves developing and maintaining IBM TM1 Planning Analytics solutions. You will design and implement data models, develop complex business rules, create reports and dashboards, and troubleshoot system issues. Our focus is on enhancing budgeting, forecasting, and financial modelling processes using automation and AI to ensure accurate, integrated data and better decision-making.

Workday Support Consultant (Remote – Australia Client)

Position:

Location:

Employment Type:

About the Role

Workday Support Consultant

You will be responsible for managing day-to-day support requests, ensuring system stability, and delivering continuous improvement initiatives across HR, Payroll, Finance, or other Workday modules in scope.

Key Responsibilities

• Provide 

  L2/L3 support

   for Workday users, ensuring timely resolution of incidents and service requests.
• Monitor, troubleshoot, and maintain Workday integrations and business processes.
• Partner with HR, Payroll, Finance, and IT teams to understand business requirements and provide Workday solutions.
• Assist with configuration changes, enhancements, and release management.
• Conduct impact assessments for Workday updates and new functionality.
• Prepare and maintain documentation (knowledge base articles, process flows, support procedures).
• Provide user training and guidance as needed.
• Ensure compliance with data security, privacy, and audit requirements.

Skills & Experience

• 3+ years’ experience

   working with Workday in a support or consulting capacity.
• Strong hands-on knowledge of at least two Workday modules (e.g., HCM, Payroll, Recruiting, Finance, Absence, Time Tracking).
• Experience supporting 

  Workday integrations

   (EIB, Core Connectors, Studio).
• Familiarity with 

  Workday security, reporting, and calculated fields

  .
• Strong analytical and troubleshooting skills with a customer service mindset.
• Excellent communication skills and ability to work effectively with remote teams.
• Previous experience supporting 

  Australian payroll and compliance

   (desirable).

Qualifications

• Bachelor’s degree in Information Systems, HR, Finance, or a related field (preferred).
• Workday certifications highly desirable.

What We Offer

• 100% remote role servicing a leading Australian organization.
• Exposure to diverse Workday modules and projects.
• Collaborative and supportive virtual team environment.
• Opportunity to influence ongoing enhancements and transformation initiatives.

Before You Apply:

read the full job requirements carefully

Interested?

updated CV

amruta.chachad@octanesolutions.com.au