Workday Functional Consultant

Role:

Location:

Shift:

Experience:

Certifications

Primary Role:

• Bridges the gap between HR Centers of Excellence (COEs), HR tech, and the end user to close gaps between solutions, design, and user needs
• Delivers new systems and enhancements and leads projects for assigned areas and projects
• Drives process improvements and innovative solutions to add value to the business

To achieve this goal, you will:

• Champion emerging technologies that proactively address challenges across the HR landscape
• Develop/maintain deep functional expertise for area of support with high level of accountability
• Maintain and seeks knowledge of upcoming features and functionality
• Maintain consistent open lines of communication

Key Activities

• Serves as the point person / subject matter expert for area of expertise, providing consultation for assigned areas/projects
• Leads planning and implementation of ongoing upgrades and functionality releases in partnership with the COEs
• Analyzes, designs, configures, tests and implements new functional and break/fix solutions for assigned HR COEs, leveraging technical and functional expertise
• Partners with assigned HR COEs to understand pain points, determine root causes, and develops solutions to address short and long term
• Executes escalated complex SRs
• Documents business process, requirements and test plans
• Develops and manages relationships with customers, enGen, and team members
• Conduct research to support implementation of solutions and provide perspectives on best-fit solution

Key Competencies

• Functional Expertise
• Project Lifecycle Management
• Documentation Management
• Communication
• Research and Solution Development

Behaviors

• Customer First
• Purposeful Execution
• Trust Working Together
• Transformational Leadership
• Sense of Urgency
• Data Stewardship