Posted:1 month ago|
Platform:
Work from Office
Full Time
SUMMARY Job Role:Process Associate Blended (Voice + Non-Voice) Support Job Location: Kolkata (Work from Office) Salary:Fixed 3.6 LPA CTC + Performance Incentives Education:Any Undergraduate / Graduate Experience:0 3 Years Shifts:Rotational Shifts (Comfortable with night shifts) Key Responsibilities: * Handle **inbound & outbound calls** and non-voice communication with international customers * Assist customers with queries and concerns efficiently * Promote and sell products and promotional offers * Deliver accurate information and ensure customer satisfaction * Maintain professionalism and strong **convincing skills** Requirements Candidate Requirements: * **Excellent English communication** skills (reading, writing, speaking) * Smart, confident, and persuasive personality * Willingness to work in **rotational shifts** * **Freshers and experienced (0 3 years)** candidates are welcome * Immediate joiners preferred Benefits Benefits: * **Fixed Salary 3.6 LPA CTC** * **Direct company payroll** * **PF + ESI + Attractive Incentives** * Job security and structured career growth * Work with a prestigious international brand
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