4265 Windows Jobs - Page 40

Forcepoint simplifies security for global businesses and governments. Forcepoint s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you re in the right place; we want you to bring your own energy to help us create a safer world. All we re missing is you! Job Description Overview: Have you developed software solutions in an Endpoint architecture within the cybersecurity sphere? We are seeking an experienced developer to work on an industry changing product and deliver on our key milestone components. Experience in designing and developing complex code on one of the following platforms: MAC OS X, Windows or Linux is required. Deep operating system knowledge is critical. Forcepoint is transforming cybersecurity by focusing on what matters most: understanding people s intent as they interact with critical data and intellectual property wherever it resides. Our uncompromising systems enable companies to empower employees with unobstructed access to confidential data while protecting intellectual property and simplifying compliance. Forcepoint is recognised as a Market & Technology Leader in Data Loss Protection, CASB, NGFW and Cross Domain Cyber Solutions and is a pioneer in anti-evasion defences and high-availability clustering. The Endpoint team is an essential part of a global team that designs and develops Forcepoint s Windows, Linux and MAC capabilities to scale to meet the needs of hundreds of millions of Forcepoint users. We are looking for a highly motivated, ambitious, independent hard worker who wants to be part of a winning team. This is a fantastic opportunity for an experienced developer to work with a strong team within cyber security industry. Responsibilities: Design and implement cross platform endpoint security solutions in response to emerging threats Develop, enhance, and maintain Forcepoint endpoint security products Assist and troubleshoot product related issues escalated by the product support team Perform additional duties and projects as required to achieve organizational goals Act as a leader and mentor for engineering staff and work with team management to implement career development through engineering assignments. Work closely with a globally distributed group of stakeholders and remote development teams to ensure that all endpoint consumers get high quality components on schedule. Skills and Qualifications: Bachelor s degree or equivalent experience 8+ years of experience with C/C++ on OS X, Linux and/or Windows Good knowledge of OS internals and device driver fundamentals Experience of leading development projects and the mentoring of junior developers Strong troubleshooting skills, good coding and source management practices Excellent debugging skills. Reverse engineering techniques, debugging of kernel space code and system extensions. Strong understanding of operating system fundamentals such as file systems, network protocol stacks, process management, interrupt handling, and memory management. Understanding or experience with certificate management, code signing, secure communications, encryption, trusted boot, or related topics. Understanding of backend application models and RESTful APIs. Soft Skills: Self-motivated to research new skills and technologies Commitment to the broader range of product development goals Desire to develop talent and mentor junior engineers. Experience working in a cross functional organization with distributed teams. Strong communication (written and oral) and teamwork ethic within a diverse team environment. Preferred Skills Knowledge of endpoint, network and data security highly desired Experience developing and debugging kernel level code, system extensions and/or device drivers Prior experience developing security products Deep understanding of secure coding techniques, integrity measurement, and tamper detection. Good understanding of test frameworks. Direct experience with SCRUM and Agile methods. Exposure to virtualization and containerization. Knowledge of design patterns. Solid understanding of build systems and continuous integration. Strong personal commitment to quality and repeatable processes. Don t meet every single qualification? Studies show people are hesitant to apply if they don t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace - so if there is something slightly different about your previous experience, but it otherwise aligns and you re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team. The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Experience: Minimum 2+ Years Location: Pune Shift: 24*7 Job Summary: The Enterprise Helpdesk Technician will be responsible for providing support and assistance to end-users within the organization. This role involves troubleshooting hardware and software issues, managing user accounts, and ensuring the smooth operation of IT systems. Primary Roles and Responsibilities: Provide first-level technical support to end-users via phone, email, and in-person. Diagnose and resolve hardware, software, and network issues. Manage user accounts, permissions, and access rights. Install, configure, and maintain computer systems and applications. Document and track support requests and resolutions using a ticketing system. Collaborate with other IT team members to resolve complex issues. Assist in the development and implementation of IT policies and procedures. Conduct training sessions for end-users on various software and hardware topics. Stay updated with the latest technology trends and advancements. Qualifications: Bachelors degree in information technology, Computer Science, or a related field Proven prior experience in a helpdesk or technical support role Strong knowledge of Windows and Mac operating systems Familiarity with network protocols, hardware, and software troubleshooting Strong knowledge and experience working with Service Now Familiarly with NICE ACD software Excellent problem-solving and communication skills Ability to work independently and as part of a team Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus. Company Profile Stratacent is a Global IT Consulting and Services firm, headquartered in Jersey City, NJ, with global delivery centres in Pune and Gurugram plus offices in USA, London, Canada and South Africa. We are a leading IT services provider focusing on Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their transformation journey and provide services around Information Security, Cloud Services, Data and AI, Automation, Application Development and IT Operations. URL - http://stratacent.com Employee Benefits: Group Medical Insurance Cab facility Meals/snacks Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors. ",

Job Summary We are looking for a hands-on and technically proficient IT Engineer with 3-5 years of experience to support and maintain our organizations IT systems, devices, and network infrastructure. The ideal candidate will have a strong foundation in troubleshooting hardware and software issues, ensuring system uptime, and maintaining IT and security standards across the organization. This role is critical to the health of our IT operations and involves day-to-day support of end-user devices, network components, servers, and IT asset lifecycle management. Key Responsibilities Device & Hardware Support Diagnose, repair, and troubleshoot issues related to laptops, desktops, printers, peripherals, and servers. Perform OS and software installations, upgrades, and patch management. Manage inventory and documentation of all hardware devices. Network & Connectivity Support Resolve network-related issues (LAN, WAN, VPN, Wi-Fi, switches, routers). Assist in the configuration and monitoring of firewalls, DHCP, DNS, and other network services. Work with senior engineers to optimize and maintain network performance and uptime. Infrastructure & System Maintenance Support on-premise and cloud-hosted environments (e.g., Windows/Linux servers, Active Directory, Office 365). Execute regular system health checks, maintenance tasks, and updates. Help with backups, restores, and disaster recovery processes. IT Security & Compliance Follow IT security best practices and support implementation of endpoint protection tools, patching, and access control policies. Assist in conducting regular IT audits and vulnerability remediations. Ensure compliance with internal standards and support external audits where necessary. IT Operations & Asset Management Maintain accurate records of all IT assets using asset management tools. Support hardware/software procurement and lifecycle management. Monitor support requests via helpdesk/ticketing systems and ensure timely resolution. Skills: Required Skills & Qualifications Technical Skills 3-5 years of experience in IT support, infrastructure maintenance, or system administration. Solid understanding of hardware troubleshooting for laptops, desktops, and servers. Experience with network support: TCP/IP, DHCP, DNS, switching, and routing. Proficiency in Windows and/or Linux system administration. Familiarity with Active Directory, Office 365, antivirus tools, and backup solutions. Exposure to tools for IT asset management, remote support, and ticketing (e.g., Jira, ServiceNow). Soft Skills Strong analytical and problem-solving mindset. Ability to prioritize and manage multiple technical issues simultaneously. Excellent interpersonal and communication skills. High level of responsibility and attention to detail. Preferred Qualifications Certifications such as CompTIA A+, Network+, Microsoft Certified: Windows Server/Modern Desktop, or CCNA. Experience in scripting or automation (PowerShell, Bash) is a plus. Prior involvement in IT projects or infrastructure upgrades. Open Date: Jul-04-2025

We are seeking a seasoned and proactive IT Lead to oversee and enhance our organization s IT infrastructure, security posture, and end-user computing environment. This leadership role demands deep technical expertise across networking, device management, server architecture, and cybersecurity, along with a proven track record in leading and mentoring IT support and infrastructure teams. You will be responsible for planning, implementing, optimizing, and maintaining all aspects of IT infrastructure and services while also managing a team of 5-8 IT professionals. Your mission is to ensure a reliable, secure, and scalable technology environment that aligns with business goals. Key Responsibilities Infrastructure & Network Management Design, deploy, and manage network infrastructure, including LAN, WAN, Wi-Fi, firewalls, switches, and routers. Ensure high availability and performance of on-premises and cloud-hosted infrastructure. Proactively monitor and remediate performance issues or risks in network and server environments. Security Oversight Define and implement best-in-class cybersecurity practices, including endpoint protection, patching strategies, firewalls, VPNs, and access control. Conduct vulnerability assessments and initiate remediation processes for security gaps. Ensure compliance with data protection standards (e.g., ISO 27001, GDPR, SOC2). Asset & Device Management Oversee lifecycle management of IT assets: procurement, deployment, monitoring, and decommissioning. Implement and manage MDM/EMM solutions to secure and control endpoints (laptops, mobile devices). Enforce standardization of operating environments and configurations across the organization. Server & Systems Administration Manage physical and virtualized servers (Windows/Linux) and cloud infrastructure (e.g., AWS, Azure, GCP). Administer AD, DNS, DHCP, backup systems, and centralized authentication (SSO, LDAP). Implement and optimize automation for server and application deployment. Team Leadership & Collaboration Lead, mentor, and develop a team of 5-8 IT engineers and support specialists. Define and track KPIs and SLAs for support and operational excellence. Collaborate with business units and leadership to align IT strategy with organizational goals. IT Governance & Operational Excellence Develop IT policies, SOPs, and disaster recovery plans. Manage service desk operations ensuring timely resolution of IT incidents and requests. Drive continuous improvement initiatives, vendor evaluations, and tool rationalization. Skills: Technical Proficiency 7+ years of experience in IT infrastructure and network administration, with 2+ years in a leadership capacity. Strong expertise in managing firewalls (e.g., Fortinet, Palo Alto), VPNs, and network security tools. Experience with Windows/Linux servers, Active Directory, Office 365, Exchange, and Azure AD. Familiarity with cloud infrastructure, virtual environments (e.g., VMware/Hyper-V), and automation tools. Proficient in IT asset management systems, ticketing platforms, and monitoring tools. Leadership & Communication Demonstrated ability to lead and scale technical teams. Excellent stakeholder management, reporting, and cross-functional collaboration. Strong problem-solving, crisis response, and strategic planning capabilities. Preferred Qualifications Certifications such as CCNA/CCNP, CompTIA Security+, Microsoft Certified: Azure Administrator, or CISSP. Experience working in regulated industries or with compliance requirements. Knowledge of DevSecOps and integrating security into CI/CD pipelines. Open Date: Jul-04-2025

What We Offer: What can you expect in a Cloud Engineer role with TaskUs: Think of yourself as someone who will provide technical SME for TaskUs Cloud Computing Environment, so not just anyone is qualified for this role! We make sure we get the best of the best, after all, we re a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because it s time to imagine what it s like being a Cloud Engineer. Imagine yourself going to work with one thing on your mind: that you will provide operational and engineering support. As you tackle your new tasks for the day, you know that it comes down to one thing: that you will also provide L2 and L3 escalation support for the NOC and Service Desk. Key Responsibilities: Provide operational and engineering support. You will handle incident management, problem management, change management (implementation of changes), release management, and capacity management. In terms of L2/L3 Escalation Support, you will also provide project representation in your area of expertise and maintain a system documentation. Required Qualifications: At least 1-2 years of hands on experience on Cloud based computing specifically AWS or Azure. With at least 5 years of total IT experience. AWS or Azure certification is a nice-to-have. Knowledgeable on DevOps tools such as the Cloudformation, Terraform, ARM/JSON templates YAML for ansible. With hands-on experience in the Ci/CD tools such as the Jenkins, Azure DevOps, ECS Fargate, Kubernetes Helm and Circle CI. Expertise on Linux, Windows, Active Directory/LDAP. Experience in managing active directory GPO, Linux and Windows patching etc. Knowledgeable on Azure AD. With experience Patching cloud solutions such as AWS SSM , ansible tower , SCCM etc. Willing to be on 24x7 global support and on-call schedule. Education / Certifications: Bachelor s Degree in Computer Engineering, Computer Science, Information Technology, or any IT / Computer-related course. Work Location / Work Schedule / Travel: Rotational Shifts (24/7) Hybrid. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

Number of Openings* 1 Approved ECMS RQ# TBD Duration of contract* 6 months to 1 year Total Yrs. of Experience* Total exp 7-10 years Relevant Yrs. of experience* 5+ Years Detailed JD *(Roles and Responsibilities) The CyberArk Engineer is responsible for designing, implementing, and maintaining privileged access management (PAM) solutions using CyberArks suite of tools. This role ensures secure access to sensitive systems and data, aligning with cybersecurity best practices and compliance requirements. Key Responsibilities: Design and deploy CyberArk solutions to manage privileged accounts. Maintain and upgrade CyberArk infrastructure (Vault, CPM, PVWA, PSM). Integrate CyberArk with various platforms (Windows, UNIX, LDAP, databases). Monitor and audit privileged access usage and generate security reports. Customize CPM and PSM connectors as needed. Collaborate with IT and security teams on access management projects. Troubleshoot CyberArk-related issues and perform health checks. Create and manage Safes, Platforms, and Owners. Develop and enforce security policies and procedures. Provide training and support to users and administrators. Mandatory skills* Maintaince of accounts, user request, user onboarding /offboarding, monitoring of vault Desired skills* Scripting knowledge, API connectors Experience with scripting (PowerShell, VBScript), LDAP, and network infrastructure. CyberArk certifications (Trustee, Delivery Engineer) preferred. Domain* IDAM Approx. vendor billing rate* (INR /Day) 9928 INR / Day Excluding service tax - Work Location* Anywhere in India where Infosys is present Background check process to be followed: * Yes Before onboarding / After onboarding: * Post BGV Agency: * NA Mode of Interview: Telephonic/Face to Face/Skype Interview* Video/ Teams/Webex WFO / WFH / Hybrid Hybrid Any Certification (Mandatory) CyberArk Shift Time UK time Business travel required (Yes / No) No Client BTP / SHTP TBD

Your Opportunity: Utilize strategy analytics to identify opportunities for optimization and improvement in client operations. Build and maintain strong client relationships, serving as the primary point of contact. Team player fostering a collaborative and high-performing work environment. 3 - 5 years of experience in a technical or account management role, preferably in a consulting or agency environment. Proven track record in strategy consultancy and analytics, with a focus on driving business outcomes. Strong client relationship management skills, with the ability to communicate effectively with stakeholders at all levels. Experience in team management and mentorship, fostering growth and development within the team. Excellent analytical and problem-solving skills, with the ability to translate technical concepts into actionable insights. What youll do Serve as a trusted advisor to our customers, actively identifying and driving new customer opportunities that align with their business objectives. Conduct comprehensive business reviews to gain insights into our customers specific business problems and challenges, and effectively communicate how New relic can address those issues. Successfully builds relationships with the account team, partners and customers in support of sales team objectives Collaborate closely with the sales teams to understand customer behaviour, market trends, and competitive landscape, providing actionable insights to inform sales tactics. Provide strategic consultancy to clients on leveraging technical solutions and identify the upsell and cross sell opportunity Maintain accurate notes and feedback in CRM regarding customer input both wins and losses Develop and deliver presentations, reports, and training sessions to clients and internal teams. Stay abreast of industry trends and best practices, continually enhancing technical knowledge and skills. This role requires Excellent communication skills with the ability to convey complex findings to technical and non-technical stakeholders, particularly in the context of influencing sales strategies. Analytical and process-oriented mindset Driven - need for success, highly energetic with a strong hands-on, can do approach. Very comfortable presenter of technical and business material to both small and large audiences Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role Bonus Points: Experience with Docker, Kubernetes Experience in systems administration: Windows, Linux Strong knowledge of current infrastructure and monitoring solutions and technologies. Strong knowledge on the cloud platform AWS , Azure, GCP certification is preferred Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance . Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https: / / newrelic.com / termsandconditions / applicant-privacy-policy

Hi Jobseeker, We are hiring Network Voice Admin. Location- Hyderabad Interview Mode- Virtual Experience- 3yrs to5yrs Notice Period- only immediate to 30days Below I have mentioned the JD Voice administrator We are seeking an experienced Enterprise Voice Administrator to join our team. The successful candidate will be responsible for the administration and maintenance of our Global Network Voice Infrastructure. This includes managing our MS Teams Phone System, Cisco Unified Communication Manager Infrastructure and Cisco Webex Contact Center. Skills: 3-5 years of experience in administering Enterprise Voice solutions and their underlying voice protocols. Experience on MS Teams Phone System with Ribbon Session Border Controllers for Direct Routing. Experience on Cloud Contact Center technologies preferably Cisco Webex Contact Center. Knowledge/experience on administration of Cisco Unified Communication infrastructure such as Call Managers, Unity Connection, Voice gateways & Cisco Expressways. Experience working with Service providers on different issues related to ISDN PRIs and SIP Trunks. Knowledge of IP, TCP, UDP and network routing protocols in support of voice connectivity. Working experience with voice applications such as E911, speech attendants, interactive voice response (IVR), and call accounting. Experience or knowledge on Incident, Request, Change and Problem management processes. Experience in scripting/programming language like Python, PowerShell would be an added advantage. Certifications: MS-700, Managing Microsoft Teams MS-720, Microsoft Teams Voice Engineer. Cisco Voice Certifications would be an added advantage. Job Responsibilities: 1) Candidate will be required to work different shifts Provide first level technical support with an emphasis on customer service for PC, Linux, UNIX, networking, enterprise applications and printer problems 2) Act as central point of contact for peripherals and office systems technologies such as e-mail clients, broadband access, remote access methods, software-based firewalls, virus scanning software for Qualcomms employees worldwide 3) Answer incoming customer phone calls and e-mail while providing superior customer service 4) Responsible for the ownership of incident creation, resolution and closure 5) Utilize current problem and knowledge management software in accordance with standard operating procedures to track all inbound calls, e-mails and service requests 6) Actively listen to each customer s request; confirm an understanding of the issue, diagnose the problem and provide an accurate solution 7) Document all call information including troubleshooting steps that pertain to a successful resolution and closure of the customers issue 8) Utilize basic networking functions and support for e-mail clients is essential 1) Good verbal and written communications skills 2) Must be able to enunciate clearly over the telephone 3) Must be able to interpret a customers needs, communicate clearly and concisely via e-mail; have outstanding customer service skills, excellent troubleshooting skills and the drive to assume more responsibilities 4) Minimum of two years practical experience in the computing industry and corporate service-desk computing environment 5) 7/365 availability is required. 24x7 shift model 6) Good troubleshooting skills in Windows 10 O/S, MS Office tools, Mail Client (Outlook), Printers and basic networking 7) Requires experience with two or more of the following: Windows based OSs and basics of UNIX or Linux operating system" "1) Bachelor s degree required 2) Minimum 2 years of help-desk support experience with computer hardware, software, and networks preferred and preferrably in Service Desk environment 3) Customer service, technical training and/or industry standard certifications preferred 4) Contact Center experience will be a plus" Bachelors / Masters degree in any stream

Your Opportunity: Utilize strategy analytics to identify opportunities for optimization and improvement in client operations. Build and maintain strong client relationships, serving as the primary point of contact. Team player fostering a collaborative and high-performing work environment. 8+ years of experience in a technical or account management role, preferably in a consulting or agency environment. Proven track record in strategy consultancy and analytics, with a focus on driving business outcomes. Strong client relationship management skills, with the ability to communicate effectively with stakeholders at all levels. Experience in team management and mentorship, fostering growth and development within the team. Excellent analytical and problem-solving skills, with the ability to translate technical concepts into actionable insights. What youll do Serve as a trusted advisor to our customers, actively identifying and driving new customer opportunities that align with their business objectives. Conduct comprehensive business reviews to gain insights into our customers specific business problems and challenges, and effectively communicate how New relic can address those issues. Successfully builds relationships with the account team, partners and customers in support of sales team objectives Collaborate closely with the sales teams to understand customer behaviour, market trends, and competitive landscape, providing actionable insights to inform sales tactics. Provide strategic consultancy to clients on leveraging technical solutions and identify the upsell and cross sell opportunity Maintain accurate notes and feedback in CRM regarding customer input both wins and losses Develop and deliver presentations, reports, and training sessions to clients and internal teams. Stay abreast of industry trends and best practices, continually enhancing technical knowledge and skills. This role requires Excellent communication skills with the ability to convey complex findings to technical and non-technical stakeholders, particularly in the context of influencing sales strategies. Analytical and process-oriented mindset Driven - need for success, highly energetic with a strong hands-on, can do approach. Very comfortable presenter of technical and business material to both small and large audiences Someone with a minimum of 8+ years in a Sales Engineering or DevOps Engineering role Bonus Points: Experience with Docker, Kubernetes Experience in systems administration: Windows, Linux Strong knowledge of current infrastructure and monitoring solutions and technologies. Strong knowledge on the cloud platform AWS , Azure, GCP certification is preferred Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance . Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https: / / newrelic.com / termsandconditions / applicant-privacy-policy

Experience - 4-5 Years Desktop IT Support ( VOICE /Chat) - Ticketings General Summary Provides technical assistance to computer users. Answers questions or resolves computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. The responsibilities of this role include: Working under close supervision. Taking responsibility for own work and making decisions with limited impact; impact of decisions is readily apparent; errors made typically only impact timeline (i.e., require additional time to correct). Using verbal and written communication skills to convey basic, routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area. Completing tasks that require multiple steps that must be performed in a specific order, using directions or manuals that accurately document the steps necessary to perform the tasks. Using deductive problem solving required to solve moderately complex problems; most problems have defined processes of diagnosis/detection; some limited data analysis may be required. Exercising some creativity may be required to troubleshoot technical problems or deal with novel circumstances. Principal Duties & Responsibilities Supports troubleshooting efforts to identify routine and moderately complex problems. Follows standard operating procedures. Seeks out learning opportunities and feedback to increase own knowledge and skill using internal and external training resources. Provides first or second level support to resolve problems with products, applications, and devices. Communicates with project lead via email and direct conversation to provide project status updates and information about impending obstacles. Supports documentation of details of incidents, status of service requests, and resolutions, and follows escalation procedures. Supports efforts to meet key performance indicators (e.g., performance, availability, capacity). Understands the importance of contributions from individuals of varying backgrounds, locations, and cultures. Completes moderate technical tasks assigned by more senior personnel. Follows procedures for incident escalation and notification to appropriate resources. Resolves routine problems and attempts to resolve complex problems. Reviews information (e.g., procedures, installation, configuration) related to new support. Adapts to moderate changes and setbacks in order to manage pressure and meet deadlines. Contributes to the knowledge repository for routine and moderately complex technical support. IT Core Competencies Accountability - Hold one s self and others accountable for measurable quality, timely and cost-effective results, and accepts responsibility for impacts to the business and changes to business processes. Adaptability - Adjusting own behaviors to work efficiently and effectively in light of new information, changing situations and/or different environments. Collaboration - Fosters working together by establishing, communicating, and reinforcing shared values, norms, and objectives. Communication - The ability to effectively exchange information with stakeholders in addition to the ability to accurately hear and understand the partially expressed thoughts, feelings, and concerns of others. Financial Acumen - Ability to understand in-depth financial information that can be used to make meaningful insights to drive business growth in a safe and transparent environment. Influence - The ability to accomplish goals through others. People Development - Models and creates an environment that promotes career development. Strategic Focus - Applies a comprehensive approach using business acumen and industry research to solve systematic complexities that promote growth. Required Competencies 0 Additional Competencies (All competencies below are required upon entry) Analytical Skills - The ability to collect information and identify fundamental patterns/trends in data. This includes the ability to gather, integrate, and interpret information from several sources. Escalation Management - Knowledge of the procedures for incident escalation. This includes understanding when to escalate as required in a timely manner. Focusing on the Customer - The ability to effectively identify and address key customer needs. This includes leading others to maintain focus on customers and seeking information to uncover a true client need. IT Expertise- Basic knowledge of major operating systems, major enterprise software applications, hardware, and middleware. This includes the ability to understand some development and testing and analysis methodologies. Software Knowledge- The ability to understand and troubleshoot basic issues with major operating systems (e.g., Windows, Mac OS, Linux) and enterprise applications (e.g., Java) in order to administer repairs, upgrades, and re-imaging. Taking Initiative - The ability to attack work activities with drive and energy, understand the impact of work on key metrics, and make decisions that are in the companys best interest. This includes not being afraid to initiate action before all the facts are known, and driving value-added work tasks to completion. Technical Troubleshooting - Knowledge of systematic approaches to solving common technical problems (e.g., hardware, software, application, operational). This includes the ability to identify problems and report and escalate problems according to established procedures, and the ability to identify available information resources for troubleshooting. Workstation Hardware - The ability to conduct the installation and standard configuration of hardware in an end-user PC/workstation environment, conduct routine maintenance, and update hardware components as needed while adhering to relevant organizational protocols for hardware installation, configuration, and maintenance. This also includes basic knowledge of printer, phone, and mobile device hardware. Workstation Software - Thorough understanding of desktop operating systems such as Windows and OSX, including a thorough understanding of the full Microsoft Office Suite with an emphasis on Outlook, Word, and Excel. This also includes the ability to troubleshoot basic to intermediate software issues relating to the operating system or end-user applications. Minimum Qualifications High School Diploma or equivalent. 1+ years experience in IT or Engineering Support or related area. 1+ years experience in operating system or software application troubleshooting (e.g., root cause analysis, debugging). Preferred Qualifications Bachelors degree in IT-relevant field. Physical Requirements Frequently transports between offices, buildings, and campuses up to 2 miles. Frequently transports and installs equipment up to 40 lbs. Performs required tasks at various heights (e.g., standing or sitting). Monitors and utilizes computers and test equipment for more than 6 hours a day. Continuous communication which includes the comprehension of information with colleagues, customers, and vendors both in person and remotely. As a resource for the Noida Expansion project, the individual will coordinate with the project team to understand the goals and objectives. He/she will maintain clear communication with all stakeholders, prioritize tasks according to the project delivery schedule, document project progress and plans, and ensure tasks are delivered on time and meet project requirements. They will be responsible for the timely readiness from HWAM operations as per the project delivery timeline. Additionally, the individual will take care of following activities under Hardware Asset Management: The IT Hardware Asset Management Team is responsible for managing and maintaining the lifecycle of End User Hardware for Qualcomm employees. Functions of the role include the following, but responsibilities may change as the business requires: The responsibilities of this role include: Working under close supervision. Taking responsibility for own work and making decisions with limited impact; impact of decisions is readily apparent; errors made typically only impact timeline (i.e., require additional time to correct). Using verbal and written communication skills to convey basic, routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area. Completing tasks that require multiple steps that must be performed in a specific order, using directions or manuals that accurately document the steps necessary to perform the tasks. Using limited problem solving, generally in the nature of troubleshooting simple processes or technology. Exercising some creativity may be required to troubleshoot technical problems or deal with novel circumstances. PRINCIPAL DUTIES AND RESPONSIBILITIES: Discusses basic issues with team members on a regular basis to maintain open communication. Communicates with project lead via email and direct conversation to provide project status updates. Escalates issues to an appropriate party (e.g., project lead, colleagues Networks with colleagues within project team to gain insight, ideas, and connections. Day-to-day operations support which include Asset receiving/deployment/tracking movements/ disbursement Upkeep of IT Stock Room Creating and maintaining inventory in Asset Management tool. Ensuring Asset database at site is updated on daily basis. Should be aware of the Asset life cycle processes. Keep the asset inventory updated and the asset database for audit or inspection purposes. Monthly & Yearly audit with physical verification of all IT assets. Providing various required data other than regular data as per the management requirement on time. IT Ticket queue management IT WALKUP CENTER/STOCKROOM - A central location for the customer to Walk-in with their issues and IT Asset requirement. Attend to customer and cater to their IT hardware needs. Maintain record for loaner IT Gadgets (like data cards, Laptops etc) issued. Follow up with users to return the Loaner Devices. A Team player willing to support other IT Team members on a need basis. Qualification: 3-5 years experience in Hardware Asset Management Knowledge in IT hardware and configuration Knowledge in STPI & SEZ process Procurement and vendor handling

Supports Paychex field and corporate personnel by fulfilling employee desktop service requests, either through the Enterprise support repair or request processes. This may include hands-on or remote repair of computers, installation of software, data recovery and restoration, and/or recertification of used equipment. Responsibilities Provides quality technical phone, desk-side/onsite or centralized repair center (Depot) support to Paychex internal field or corporate staff with regard to computer system hardware or software issues. Enters and maintains complete and accurate details regarding service requests in the online system of record in order to trend on specific issues, provide end-user status or measure attainment of service levels. Processes service request for new or repurposed hardware, software or peripherals by accepting online work tasks and following documented process for delivering the appropriate service. As needed, reviews, cleans and/or repairs returned equipment and certifies it for reuse to be returned to inventory for fulfilling future equipment orders or replacement devices for broken equipment. Coordinates vendor hardware and software service when necessary. As an authorize self-maintainer, it may be necessary to work with a vendor to have equipment diagnosed, replaced or researched as needed. Understands and complies with the various priorities, such as service level agreements, business unit priorities and Operating Level Agreements related to the assigned service requests in the area of responsibility. Contributes to the online knowledge database, both with authoring of new articles, but also identification of modifications or retirement of incorrect out outdated entries in order to provide accurate instructions for consistent problem resolution and/or trending for purposes of issue elimination. Develops proficiency with the various applications and utilities used in the fulfillment of service requests so that work can be appropriately prioritized, managed and service levels achieved by delivering timely service as dictated by priority. Generates ADHOC reports, views or dashboards for themselves or for team use in order to manage their workload and time relative to the group and outstanding service requests. Ensures adherence to Paychex policies and standards to ensure audit compliance. Qualifications Bachelors - Required 2+ years of experience in Experience with windows based operating systems, hardware repair, imaging, and backup-restore. Experience on a help desk is a plus. Experience with non-windows based OS is a plus. Live the Paychex Values Act with uncompromising integrity. Provide outstanding service and build trusted relationships. Drive innovation in our products and services and continually improve our processes. Work in partnership and support each other. Be personally accountable and deliver on commitments. Treat each other with respect and dignity. Not sure if you meet every requirement? At Paychex, we know that great talent comes in many forms. If youre passionate about the role but dont check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us. Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success. Supports Paychex field and corporate personnel by fulfilling employee desktop service requests, either through the Enterprise support repair or request processes. This may include hands-on or remote repair of computers, installation of software, data recovery and restoration, and/or recertification of used equipment.

Total Yrs. of Experience 5+ years Relevant Yrs. of experience 4 years Detailed JD (Roles and Responsibilities) 5+ years of experience on IT industry in Data Engineering & Data Analyst role. 5 years of development experience using tool Databricks and PySpark, Python, SQL Proficient in writing SQL queries including writing of windows functions Good communication skills with analytical abilities in doing problem solving activities. Mandatory skills Databricks; SQL; PySpark; Python Desired/ Secondary skills ADF

Total Yrs. of Experience 5+ years Relevant Yrs. of experience 4 years Detailed JD (Roles and Responsibilities) 5+ years of experience on IT industry in Data Engineering & Data Analyst role. 5 years of development experience using tool Databricks and PySpark, Python, SQL Proficient in writing SQL queries including writing of windows functions Good communication skills with analytical abilities in doing problem solving activities. Mandatory skills Databricks; SQL; PySpark; Python Desired/ Secondary skills ADF

[{"Salary":null , "Posting_Title":"C++ Developer" , "Is_Locked":false , "City":"Pune City","Industry":"IT Services","Job_Description":" K ey responsibilities include: \u25CF Collaborate with team members totranslate clients Engineering requirements into elegant working software \u25CF Interact with client representatives& stakeholders including end users and map business needs to technicalrequirements \u25CF Assess problem situations to identifycauses,gather and process relevant information, generate possible solutions,and make recommendations and/or resolve the problem Developing within an Agileenvironment by working closely with other members of the Agile team on a dailybasis \u25CF Designing and implementing code changes Requirements Requirements: 3+ y ears of experience in softwaredevelopment. Involved in end-to-end softwaredevelopment life cycle. Strong C++ and Data Structures, ObjectOriented Programming, Design Patterns, and WIndows based projects. Familiar with cross-platform application developmentusing Visual Studio Outstanding programming, debugging andproblem-solving skills Experience with Jira and Git. Take ownership of assigned tasks Be proactive and take keen interest ingrabbing opportunities. Good in verbal and writtencommunication. Preferred

Network Voice Admin at N Consulting Ltd | Jobs at N Consulting Ltd 4 LPA To 10 LPA Hi Jobseeker, We are hiring Network Voice Admin. Location- Hyderabad Interview Mode- Virtual Experience- 3yrs to5yrs Notice Period- only immediate to 30days Below I have mentioned the JD Voice administrator We are seeking an experienced Enterprise Voice Administrator to join our team. The successful candidate will be responsible for the administration and maintenance of our Global Network Voice Infrastructure. This includes managing our MS Teams Phone System, Cisco Unified Communication Manager Infrastructure and Cisco Webex Contact Center. Skills: 3-5 years of experience in administering Enterprise Voice solutions and their underlying voice protocols. Experience on MS Teams Phone System with Ribbon Session Border Controllers for Direct Routing. Experience on Cloud Contact Center technologies preferably Cisco Webex Contact Center. Knowledge/experience on administration of Cisco Unified Communication infrastructure such as Call Managers, Unity Connection, Voice gateways & Cisco Expressways. Experience working with Service providers on different issues related to ISDN PRIs and SIP Trunks. Knowledge of IP, TCP, UDP and network routing protocols in support of voice connectivity. Working experience with voice applications such as E911, speech attendants, interactive voice response (IVR), and call accounting. Experience or knowledge on Incident, Request, Change and Problem management processes. Experience in scripting/programming language like Python, PowerShell would be an added advantage. Certifications: MS-700, Managing Microsoft Teams MS-720, Microsoft Teams Voice Engineer. Cisco Voice Certifications would be an added advantage. Job Responsibilities: 1) Candidate will be required to work different shifts Provide first level technical support with an emphasis on customer service for PC, Linux, UNIX, networking, enterprise applications and printer problems 2) Act as central point of contact for peripherals and office systems technologies such as e-mail clients, broadband access, remote access methods, software-based firewalls, virus scanning software for Qualcomms employees worldwide 3) Answer incoming customer phone calls and e-mail while providing superior customer service 4) Responsible for the ownership of incident creation, resolution and closure 5) Utilize current problem and knowledge management software in accordance with standard operating procedures to track all inbound calls, e-mails and service requests 6) Actively listen to each customer s request; confirm an understanding of the issue, diagnose the problem and provide an accurate solution 7) Document all call information including troubleshooting steps that pertain to a successful resolution and closure of the customers issue 8) Utilize basic networking functions and support for e-mail clients is essential 1) Good verbal and written communications skills 2) Must be able to enunciate clearly over the telephone 3) Must be able to interpret a customers needs, communicate clearly and concisely via e-mail; have outstanding customer service skills, excellent troubleshooting skills and the drive to assume more responsibilities 4) Minimum of two years practical experience in the computing industry and corporate service-desk computing environment 5) 7/365 availability is required. 24x7 shift model 6) Good troubleshooting skills in Windows 10 O/S, MS Office tools, Mail Client (Outlook), Printers and basic networking 7) Requires experience with two or more of the following: Windows based OSs and basics of UNIX or Linux operating system" "1) Bachelor s degree required 2) Minimum 2 years of help-desk support experience with computer hardware, software, and networks preferred and preferrably in Service Desk environment 3) Customer service, technical training and/or industry standard certifications preferred 4) Contact Center experience will be a plus" Bachelors / Masters degree in any stream

Help Desk Support at N Consulting Ltd Experience - 4-5 Years Desktop IT Support ( VOICE /Chat) - Ticketings General Summary Provides technical assistance to computer users. Answers questions or resolves computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. The responsibilities of this role include: Working under close supervision. Taking responsibility for own work and making decisions with limited impact; impact of decisions is readily apparent; errors made typically only impact timeline (i.e., require additional time to correct). Using verbal and written communication skills to convey basic, routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area. Completing tasks that require multiple steps that must be performed in a specific order, using directions or manuals that accurately document the steps necessary to perform the tasks. Using deductive problem solving required to solve moderately complex problems; most problems have defined processes of diagnosis/detection; some limited data analysis may be required. Exercising some creativity may be required to troubleshoot technical problems or deal with novel circumstances. Principal Duties & Responsibilities Supports troubleshooting efforts to identify routine and moderately complex problems. Follows standard operating procedures. Seeks out learning opportunities and feedback to increase own knowledge and skill using internal and external training resources. Provides first or second level support to resolve problems with products, applications, and devices. Communicates with project lead via email and direct conversation to provide project status updates and information about impending obstacles. Supports documentation of details of incidents, status of service requests, and resolutions, and follows escalation procedures. Supports efforts to meet key performance indicators (e.g., performance, availability, capacity). Understands the importance of contributions from individuals of varying backgrounds, locations, and cultures. Completes moderate technical tasks assigned by more senior personnel. Follows procedures for incident escalation and notification to appropriate resources. Resolves routine problems and attempts to resolve complex problems. Reviews information (e.g., procedures, installation, configuration) related to new support. Adapts to moderate changes and setbacks in order to manage pressure and meet deadlines. Contributes to the knowledge repository for routine and moderately complex technical support. IT Core Competencies Accountability - Hold one s self and others accountable for measurable quality, timely and cost-effective results, and accepts responsibility for impacts to the business and changes to business processes. Adaptability - Adjusting own behaviors to work efficiently and effectively in light of new information, changing situations and/or different environments. Collaboration - Fosters working together by establishing, communicating, and reinforcing shared values, norms, and objectives. Communication - The ability to effectively exchange information with stakeholders in addition to the ability to accurately hear and understand the partially expressed thoughts, feelings, and concerns of others. Financial Acumen - Ability to understand in-depth financial information that can be used to make meaningful insights to drive business growth in a safe and transparent environment. Influence - The ability to accomplish goals through others. People Development - Models and creates an environment that promotes career development. Strategic Focus - Applies a comprehensive approach using business acumen and industry research to solve systematic complexities that promote growth. Required Competencies 0 Additional Competencies (All competencies below are required upon entry) Analytical Skills - The ability to collect information and identify fundamental patterns/trends in data. This includes the ability to gather, integrate, and interpret information from several sources. Escalation Management - Knowledge of the procedures for incident escalation. This includes understanding when to escalate as required in a timely manner. Focusing on the Customer - The ability to effectively identify and address key customer needs. This includes leading others to maintain focus on customers and seeking information to uncover a true client need. IT Expertise- Basic knowledge of major operating systems, major enterprise software applications, hardware, and middleware. This includes the ability to understand some development and testing and analysis methodologies. Software Knowledge- The ability to understand and troubleshoot basic issues with major operating systems (e.g., Windows, Mac OS, Linux) and enterprise applications (e.g., Java) in order to administer repairs, upgrades, and re-imaging. Taking Initiative - The ability to attack work activities with drive and energy, understand the impact of work on key metrics, and make decisions that are in the companys best interest. This includes not being afraid to initiate action before all the facts are known, and driving value-added work tasks to completion. Technical Troubleshooting - Knowledge of systematic approaches to solving common technical problems (e.g., hardware, software, application, operational). This includes the ability to identify problems and report and escalate problems according to established procedures, and the ability to identify available information resources for troubleshooting. Workstation Hardware - The ability to conduct the installation and standard configuration of hardware in an end-user PC/workstation environment, conduct routine maintenance, and update hardware components as needed while adhering to relevant organizational protocols for hardware installation, configuration, and maintenance. This also includes basic knowledge of printer, phone, and mobile device hardware. Workstation Software - Thorough understanding of desktop operating systems such as Windows and OSX, including a thorough understanding of the full Microsoft Office Suite with an emphasis on Outlook, Word, and Excel. This also includes the ability to troubleshoot basic to intermediate software issues relating to the operating system or end-user applications. Minimum Qualifications High School Diploma or equivalent. 1+ years experience in IT or Engineering Support or related area. 1+ years experience in operating system or software application troubleshooting (e.g., root cause analysis, debugging). Preferred Qualifications Bachelors degree in IT-relevant field. Physical Requirements Frequently transports between offices, buildings, and campuses up to 2 miles. Frequently transports and installs equipment up to 40 lbs. Performs required tasks at various heights (e.g., standing or sitting). Monitors and utilizes computers and test equipment for more than 6 hours a day. Continuous communication which includes the comprehension of information with colleagues, customers, and vendors both in person and remotely. As a resource for the Noida Expansion project, the individual will coordinate with the project team to understand the goals and objectives. He/she will maintain clear communication with all stakeholders, prioritize tasks according to the project delivery schedule, document project progress and plans, and ensure tasks are delivered on time and meet project requirements. They will be responsible for the timely readiness from HWAM operations as per the project delivery timeline. Additionally, the individual will take care of following activities under Hardware Asset Management: The IT Hardware Asset Management Team is responsible for managing and maintaining the lifecycle of End User Hardware for Qualcomm employees. Functions of the role include the following, but responsibilities may change as the business requires: The responsibilities of this role include: Working under close supervision. Taking responsibility for own work and making decisions with limited impact; impact of decisions is readily apparent; errors made typically only impact timeline (i.e., require additional time to correct). Using verbal and written communication skills to convey basic, routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area. Completing tasks that require multiple steps that must be performed in a specific order, using directions or manuals that accurately document the steps necessary to perform the tasks. Using limited problem solving, generally in the nature of troubleshooting simple processes or technology. Exercising some creativity may be required to troubleshoot technical problems or deal with novel circumstances. PRINCIPAL DUTIES AND RESPONSIBILITIES: Discusses basic issues with team members on a regular basis to maintain open communication. Communicates with project lead via email and direct conversation to provide project status updates. Escalates issues to an appropriate party (e.g., project lead, colleagues Networks with colleagues within project team to gain insight, ideas, and connections. Day-to-day operations support which include Asset receiving/deployment/tracking movements/ disbursement Upkeep of IT Stock Room Creating and maintaining inventory in Asset Management tool. Ensuring Asset database at site is updated on daily basis. Should be aware of the Asset life cycle processes. Keep the asset inventory updated and the asset database for audit or inspection purposes. Monthly & Yearly audit with physical verification of all IT assets. Providing various required data other than regular data as per the management requirement on time. IT Ticket queue management IT WALKUP CENTER/STOCKROOM - A central location for the customer to Walk-in with their issues and IT Asset requirement. Attend to customer and cater to their IT hardware needs. Maintain record for loaner IT Gadgets (like data cards, Laptops etc) issued. Follow up with users to return the Loaner Devices. A Team player willing to support other IT Team members on a need basis. Qualification: 3-5 years experience in Hardware Asset Management Knowledge in IT hardware and configuration Knowledge in STPI & SEZ process Procurement and vendor handling

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. Overview As a Principal Site Reliability Engineer, you will set the technical vision and drive architecture for platform reliability, cloud automation, and infrastructure security. You will design solutions and influence engineering culture to ensure the scalability, availability, and security of our services across Windows Server, Linux, Microsoft Azure, SQL Server, Terraform, Puppet, and Elasticsearch, operating in a large-scale production environment. Key Responsibilities Architect and own the reliability strategy across hybrid cloud environments primarily Azure with an emphasis on automation, scalability, and fault tolerance. Lead the design and implementation of Infrastructure as Code (IaC) with Terraform for provisioning and lifecycle management. Develop and oversee configuration management strategy using Puppet, ensuring consistency, security, and compliance at scale. Guide high-level operational architecture for Windows Server and Linux platforms, identifying opportunities for simplification and modernization. Drive cloud security and compliance by embedding controls into infrastructure, including access management, network hardening, vulnerability scanning, and encryption strategies. Lead SQL Server infrastructure strategy, performance optimization, and database availability for mission-critical workloads. Architect and scale Elasticsearch clusters for logs, telemetry, and analytics, ensuring high availability and performance under production workloads. Champion observability and monitoring strategy, ensuring actionable insights from metrics, logs, and traces across all environments. Mentor and elevate senior engineers, influence cross-team technical decisions, and act as a technical authority across the organization. Represent SRE in technical architecture reviews, leadership forums, and cross-functional planning. Lead incident response at the executive level when necessary, and drive company-wide learning through blameless postmortems and root cause analysis. Preferred Qualifications 7+ years of experience in SRE, infrastructure engineering, or DevOps roles, including time in high-scale production environments. Proven experience with both Windows Server (2016/2019/2022) and Linux (Ubuntu, RHEL/CentOS) administration and automation. Deep hands-on expertise with Microsoft Azure, including resource provisioning, networking, security, and cost management. Expert in Terraform for enterprise IaC practices, including module development and state management. Extensive experience with Puppet or Ansible for automated configuration and policy enforcement. Strong SQL Server experience including HA/DR, performance optimization, and database security. Real-world experience deploying and maintaining Elasticsearch clusters under production load. Expert-level scripting in PowerShell, Bash, or Python for automation and tooling. Deep knowledge of cloud security, identity management, and compliance frameworks (SOC 2, ISO 27001, HIPAA, etc.). Exceptional communication, collaboration, and leadership skills. Experience with containerization (Docker) and Kubernetes in production environments. Familiarity with GitOps, CI/CD, and modern release engineering workflows.

Key Responsibilities Act as the lead engineer on large or complex client deploy projects Act as the lead engineer on product engineering projects to further develop our service Provide AWS subject matter expertise advice and assistance to pre-sales architects Installation, configuration, and ongoing management of O/S and AWS services. Implementing and maintaining custom client machine images and centralised configuration management to enable quick repeatable builds and auto-scaling. Maintaining high availability through proactive measures. Troubleshooting and resolving complex technical issues. Ensuring clients & partners are updated on current status of work and issues. Raise, investigate and resolve problems and known errors in line with the problem management process. Ability and willingness to proactively improve ways of working, automation and processes via our continual improvement Kanban board. Partake in an oncall rota to provide 24 7 4th line support for Ensono s AWS clients. Proactively keep up to date on AWS services and developments. Act as the technical escalation point in the team for other members Act as team leader in Manager s absence Skills and Experience 12+ years experience in supporting highly customer-focused mission critical environments (e.g. high profile websites or enterprise infrastructure) essential. 6+ years experience of engineering, architecting, or supporting AWS solutions. Excellent O/S knowledge and experience in Linux or Windows with basic knowledge of the other. MCSE/RHCE or equivalent level of knowledge preferred. Experience of implementing and supporting AWS based instances and services (e.g. EC2, S3, EBS, ELB, RDS, IAM, Route53, Cloudfront, Elasticache, WAF etc.). Hold a number of current AWS Associate and Professional level Certifications ( Devops and Architect). Hold at least one AWS Certified Speciality certification (e.g. Security or Networking) Experience of building and maintaining scalable and auto-scaled environments using automation and configuration management tools (e.g. Cloudformation/Terraform and Ansible) beneficial or can be gained. Scripting ability in one or more of Python, Powershell, Bash, Perl Experience of using Git for version control Experience of working with or supporting containerized environments (ECS/EKS/Kubernetes/Docker) Experience of Jenkins or other CI/CD pipeline technology useful or can be gained. Good knowledge of TCP/IP. A degree in a computing-related discipline preferred or equivalent ability and knowledge. Excellent written and verbal communication skills. Experience working in an ITIL environment beneficial. Desire to continually grow, develop and improve. Must be independent, self-motivated, a self-starter and possess a good working attitude. Client focused and results driven - a consistently high performer. Able to make independent judgement and coordinate the group when required. Able to implement supportable solutions and make the complex simple. Able to perform as a role model and resident expert within the team. Able to professionally represent the company at events (e.g. user groups, conferences). JR011991 Next Job Posting Manager ITSM Governance Social Share

Say hello to possibilities. It s not everyday that you consider starting a new career challenge. We re RingCentral, a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. We re a $2 billion company that s growing at 30+% annually and we re expanding our Solutions Engineering Team to make sure we stay ahead of the competition. To Succeed in the role you must have experience in the following: We are seeking a Sr. Data Engineer to join our dynamic team focused on building secure, scalable, and real-time data solutions. This role will play a key part in enabling our fraud detection, analytics, and compliance initiatives by delivering reliable and high-performance data systems. Youll collaborate across disciplines, apply cutting-edge technologies, and play a leadership role in shaping our data infrastructure. Principal Duties and Responsibilities: Develop, monitor, and report on key platform and service metrics. Design and deliver both stand-alone and distributed applications to enhance data security across the stack. Build and integrate tools that identify insecure data storage and help developers avoid data security pitfalls. Collaborate with stakeholders to enhance data tools, systems, and processes. Ingest, enrich, and manage data from multiple sources to enable meaningful analytics. Design and develop dashboards that provide a 360-degree view of data posture in relation to fraud detection and prevention. Aggregate data streams to deliver transparent and reliable metrics that reflect real-time operational control effectiveness. Represent the team as a subject matter expert in meetings and collaborative initiatives. Education and Experience: Bachelor s degree in Computer Science, Engineering, or a related field (or equivalent practical experience). 3-5 years of relevant experience in data engineering, analytics, or a related technical role. Required Knowledge and Skills: Strong written and verbal communication skills. Critical thinking and problem-solving abilities. Experience with ETL tools such as SSIS . Hands-on experience with stream processing technologies (e.g., Kafka , Storm ). Familiarity with logging and monitoring platforms (e.g., Splunk , Syslog , ELK ). Proficiency in scripting and automation tools (e.g., Jenkins , Git , Python , PHP ). Exposure to big data and processing frameworks (e.g., Hadoop , Pig , Hive , Impala ). Experience integrating data from multiple sources into scalable pipelines. Understanding statistics and basic machine learning techniques. Hands-on experience with Docker and container orchestration using Kubernetes . Experience with Elasticsearch for indexing, querying, and analytics on large datasets. Attention to detail in high-control, compliance-focused environments. Familiarity with operating systems ( Windows , Linux ) and networking protocols. Understanding of regular expressions . Bonus: Experience with Tableau or other BI tools.

About Us: Job Summary : As a key member of our IT/Endpoint team, you will be responsible for end-to-end application packaging, testing, and deployment across SCCM, Microsoft Intune, Citrix, and virtualized environments. You will ensure smooth, secure, and compliant delivery of software to enterprise endpoints while collaborating with cross-functional teams. Key Responsibilities : 1.Package & Deploy Applications: *Use Flexera AdminStudio, InstallShield, PSADT, and App-V Sequencer for packaging MSI, Legacy EXE, Win32, and virtualized apps for deployment via SCCM, Intune, and Citrix. *Manage the full lifecycle of ~120+ applications gathering requirements, extracting sources, packaging, QA/testing, scheduling, deployment, updates, and retirement. 2.Endpoint Migration & Modernization: *Serve as a core contributor on SCCM-to-Intune migration efforts, converting legacy applications to modern Intune Win32 formats and managing co management strategies. 3.Scripting & Automation: *Develop advanced PowerShell and batch scripts (e.g., PSADT), along with MSI custom actions and transforms (MST), to standardize installations and configurations. *Automate packaging and deployment tasks, troubleshooting, and incident remediation (L3). 4. Support & Troubleshooting: *Act as an L3 escalation point diagnose installation failures, dependency conflicts, and policy issues within SCCM/Intune environments using logs and diagnostic tools. 5.Compliance & Documentation: *Maintain packaging best practices and ensure compliance with security standards and endpoint policies. *Produce and update technical documentation including package specifications, deployment plans, runbooks, and CMDB entries. Role Requirements and Qualifications: *6+ years in application packaging & deployment, with significant experience using MSI repackaging tools (AdminStudio, InstallShield), SCCM, Microsoft Intune, App V, Citrix, and VMware/Hyper-V. *PowerShell scripting, batch scripting, and MSI custom actions/transforms. *Application virtualization (App V sequencing + deployment). *Endpoint configuration and patching using SCCM and Windows Update Rings. *Strong troubleshooting skills with logs, registry, ProcMon, Event Viewer. *Bachelor s in Computer Science, Engineering, or equivalent. Additional Skills: *Experience with AD/Group Policy, ActiveSetup. *Familiarity with software lifecycle processes and CMDB systems. Certifications (Preferred): Microsoft Fundamentals (AZ-900, PL-900), ITIL, or related endpoint management qualifications. Why Join Us: *Opportunities to work on transformative projects, cutting-edge technology and innovative solutions with leading global firms across industry sectors. *Continuous investment in employee growth and professional development with a strong focus on up & re-skilling. *Competitive compensation & benefits, ESOPs and international assignments. *Supportive environment with healthy work-life balance and a focus on employee well-being. *Open culture that values diverse perspectives, encourages transparent communication and rewards contributions. How to Apply: If you are interested in joining our team and meet the qualifications listed above, please apply and submit your resume highlighting why you are the ideal candidate for this position.

Position Overview: The Global Software Category Management specialist will driving Global Consolidation, strategic sourcing, management, and optimization of our software portfolio and delivering significant value through strategic negotiation, innovative contract design. Build supplier resilience, benchmark, cultivating strong relationships with key partners. This critical role will be responsible for developing and executing category strategies that maximize value, mitigate risk, and align with our overall business objectives. The ideal candidate will possess a strong understanding of the software landscape, excellent negotiation skills, and a proven track record of successfully managing complex software relationships and market making. Effectively navigate and collaborate across diverse cultural landscapes, ensuring alignment and success in a global context. Key Responsibilities: Develop and implement comprehensive category strategies for various software categories (e.g., SaaS, infrastructure software, development tools, enterprise applications) based on market analysis, business needs, and total cost of ownership. Drive strategic consolidation while incorporating regional requirements and considerations. Collaborate with internal stakeholders (e.g., IB s, COE s, Finance, Legal, VMO, Purchasing) to understand current and future software needs Identify and analyze key market trends, supplier landscape, and technological advancements within the software industry Lead negotiations for software contracts, licenses, and renewals to achieve optimal pricing, terms, and service levels Conduct regular supplier reviews and drive continuous improvement initiatives. Monitor supplier performance against contractual obligations and KPIs, proactively addressing any issues. Identify and mitigate potential risks associated with software vendors and contracts Effectively communicate category strategies, sourcing decisions, and performance updates to key stakeholders across the organization Act as a subject matter expert on software category management within the company Value Generation & Deal Management - through strategic negotiation and innovative Required Skills & Competencies: Ability to construct complex global IT contract negotiations, including innovative deal structuring and risk mitigation, Strong negotiation skills, with the ability to manage diverse situations and master the intricacies of the art of negotiation. 10+ years of experience in strategic sourcing, category management, procurement, with a significant focus on software Deep understanding of various software licensing models (e.g., Benchmarking, perpetual, subscription, usage-based, SPLA) and contract terms of leading softwares like Salesfource, Microsoft, SAP, Servicenow etc Develop and implement comprehensive category strategies for all Salesforce, Microsoft software categories aligned with business objectives and technology roadmap Salesforce - Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Platform, MuleSoft, Tableau, Slack, AppExchange solutions Microsoft - Microsoft 365, Azure, Dynamics 365, Windows Server, SQL Server, developer tools Excellent negotiation, communication (written and verbal), and interpersonal skills Proven track record of managing significant contracted spending (multimillion dollar) and delivering substantial cost savings and avoidance Knowledge of relevant software procurement tools and technologies, strong understanding of risk management and compliance principles related to software. Ability to navigate diverse legal and cultural negotiation styles, adapting strategies to achieve favorable outcomes in various regions Ability to analyze complex data to drive global consolidation and cost optimization Must be able to gain buy in from many different departments and global regions, to achieve compliance Must be able to work with suppliers from many different countries, and be aware of differing business practices. Experience & Qualifications: Certified Procurement Manager (CPM/CPSM) or equivalent certification from a recognized institution (e.g., ISM) and or Bachelors degree in Supply Chain Management, Business Administration, or a related field; Masters degree preferred. 10+ years of experience in strategic sourcing, category management, procurement, with a significant focus on software Deep understanding of various software licensing models (e.g., Benchmarking, perpetual, subscription, usage-based) and contract terms of leading softwares like Salesfource, Microsoft, SAP, Servicenow etc Excellent negotiation, communication (written and verbal), and interpersonal skills Proven track record of managing significant contracted spending (multimillion dollar) and delivering substantial cost savings and avoidance Knowledge of relevant software procurement tools and technologies, strong understanding of risk management and compliance principles related to software. Category Management will actively engage with the six other domains to drive improvements, optimization and value engineering initiatives. This collaboration will focus on enhancing effectiveness, disseminating market insights, sourcing vendors, structuring deals, and facilitating final decisions, all while securing the most favorable and flexible commercial agreements. Trivandrum Kerala India

Requirement analysis and design of software solutions based on requirements and architectural /design guidelines Driving/Implementing feature topics and/or bug-fixing and delivering solutions adhering to coding and quality guidelines Responsible for the high level and low-level design Knowledge on TDD, Identification and implementation of (unit/integration) tests to ensure solution addresses customer requirements and does not cause impact to installed base Performing code review, providing documentation (requirement/design/test specification) inputs, and ensuring delivery conforms to organization and project quality processes Good understanding on CI/CD pipeline. Ensuring integration and submission of solution into software configuration management system, within committed delivery timelines Active contribution in the risk analysis of the product What do I need to qualify for this job Educational Qualifications: BE/B.Tech/ME/M.Tech/MCA Experience: 2 to 5 years Strong, hands-on experience in windows development using C#, .Net, Angular and Design patterns Good understanding of Net Framework (WCF/WPF/ASP.Net) Knowledge of multithreading and IPC and associated concepts required. Good communication skills in English (written and oral) Knowledge of various test and analysis tools Knowledge of DICOM standards is an additional advantage. Exposure to Agile Development practices Exposure to development in TFS is an added plus

Role Summary: We are looking for a skilled Software Developer to join our Cybersecurity team, focusing on developing security features and capabilities for Windows environments as part of MRI Scanner Software. The role involves designing and implementing security modules for systems operating across edge devices, cloud platforms, and AI/ML pipelines, ensuring compliance with medical device regulations and robust cybersecurity standards. Key Responsibilities: Design, implement, and maintain security features for MRI scanner software running on Windows and Linux platforms. Develop C#/.NET components (primarily for Windows) and contribute to security modules, ensuring secure design and performance. Collaborate with cybersecurity architects to integrate secure coding principles across Windows components. Implement features for authentication, encryption, secure communication, and system hardening on both platforms. Participate in threat modelling, design reviews, and code reviews with a security focus. Ensure implementations are compliant with regulatory standards (FDA, IEC 62304, ISO 27001, GDPR/HIPAA). Debug and resolve complex software issues related to security on Windows and Linux environments. Work with edge, cloud, and AI/ML teams to integrate security within distributed system architectures. Required Skills & Experience: Bachelor s or Master s degree in Computer Science, Information Security, Electronics, or related engineering fields. 8-12 years of software development experience, including: Strong C#/.NET development for Windows. Solid understanding of Windows Security Essentials, including: Authentication & Authorization (Active Directory, Windows Credentials) Windows hardening and privilege management Good Understanding of security concepts such as: User and permission management Secure communication, certificates, and encryption libraries SSH, secure configuration, and OS hardening Knowledge of secure coding practices, OWASP, threat modelling, and vulnerability remediation. Desirable Skills: Exposure to containerization security (Docker, Kubernetes) on Windows/Linux. Familiarity and Desire to work with edge computing, cloud integrations (Azure/AWS), and AI/ML security considerations. Added Advantage Certifications such as Microsoft Certified: Security, Compliance, and Identity Fundamentals, CompTIA Security+, RHCSA/RHCE, or similar. Linux development experience (e.g., using shell scripting, C/C++, or Python for system modules). Soft Skills: Strong problem-solving and analytical abilities. Effective collaboration and communication skills within cross-functional global teams. High attention to detail with a security-first and quality mindset. Why Join Us Contribute to innovative MRI technologies improving patient care worldwide. Be part of a team driving cybersecurity excellence in medical device software. Opportunities to grow across Windows, Linux, edge computing, cloud, and AI/ML security domains.

We are looking for a highly self-motivated individual with Cloud DevOps as a Senior Programmer Analyst: Experience should have 3 years to 5 years in DevOps, Any public Cloud. Experience with designing and implementing CI/CD pipelines and automation solutions, Azure/AWS/GCP DevOps is a plus. Should have strong DevOps tools like GITLAB, Jenkins, SonarQube, Artifactory, GitHub actions etc. IaC - Minimum 1-2 years of experience with at least one automation tool - Ansible\Terraform. Hands-on experience in build and administering Containers using tools such as Docker, Kubernetes, etc, Any public Cloud Container services is a plus. Collaborate with development teams to integrate automated testing and code quality checks into the CI/CD pipeline. Should know Application deployment and testing strategies in GCP/AWS/Azure platform. Defining and setting development, test, release, update, and support processes for DevOps operation. Strong understanding and experience working with Windows, Unix and Linux operating systems; specifically troubleshooting and providing administration. Have experience with operating and tuning relational and Any databases Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline). Knowledge in Python and bash scripting. Monitoring - Good understanding of monitoring stack - ELK / Grafana / Prometheus / DataDog / Azure Monitoring/Cloud Watch monitoring.

Role Summary: We are looking for a skilled Software Developer to join our Cybersecurity team, focusing on developing security features and capabilities for Windows environments as part of MRI Scanner Software. The role involves designing and implementing security modules for systems operating across edge devices, cloud platforms, and AI/ML pipelines, ensuring compliance with medical device regulations and robust cybersecurity standards. Key Responsibilities: Design, implement, and maintain security features for MRI scanner software running on Windows and Linux platforms. Develop C#/.NET components (primarily for Windows) and contribute to security modules, ensuring secure design and performance. Collaborate with cybersecurity architects to integrate secure coding principles across Windows components. Implement features for authentication, encryption, secure communication, and system hardening on both platforms. Participate in threat modelling, design reviews, and code reviews with a security focus. Ensure implementations are compliant with regulatory standards (FDA, IEC 62304, ISO 27001, GDPR/HIPAA). Debug and resolve complex software issues related to security on Windows and Linux environments. Work with edge, cloud, and AI/ML teams to integrate security within distributed system architectures. Required Skills & Experience: Bachelor s or Master s degree in Computer Science, Information Security, Electronics, or related engineering fields. 3-7 years of software development experience, including: Strong C#/.NET development for Windows. Solid understanding of Windows Security Essentials, including: Authentication & Authorization (Active Directory, Windows Credentials) Windows hardening and privilege management Good Understanding of security concepts such as: User and permission management Secure communication, certificates, and encryption libraries SSH, secure configuration, and OS hardening Knowledge of secure coding practices, OWASP, threat modelling, and vulnerability remediation. Desirable Skills: Exposure to containerization security (Docker, Kubernetes) on Windows/Linux. Familiarity and Desire to work with edge computing, cloud integrations (Azure/AWS), and AI/ML security considerations. Added Advantage Certifications such as Microsoft Certified: Security, Compliance, and Identity Fundamentals, CompTIA Security+, RHCSA/RHCE, or similar. Linux development experience (e.g., using shell scripting, C/C++, or Python for system modules). Soft Skills: Strong problem-solving and analytical abilities. Effective collaboration and communication skills within cross-functional global teams. High attention to detail with a security-first and quality mindset. Why Join Us Contribute to innovative MRI technologies improving patient care worldwide. Be part of a team driving cybersecurity excellence in medical device software. Opportunities to grow across Windows, Linux, edge computing, cloud, and AI/ML security domains.