4265 Windows Jobs - Page 44

Title: L3 Network Technician - WFH Location: Remote Opportunity: Full-Time Experience: 7+ Years Skills: Networking, Virtualization & Hyperconvergence, Cisco, Juniper, Fortinet, and Active Directory Shift: IST Application deadline: 8 July 2025 Notice: One week or Less (Applicants who can not join in a week will be rejected) About Company: At AlifCloud IT Consulting Pvt. Ltd. we are dedicated to delivering exceptional white-labeled services to enhance organizational security and efficiency. We support Managed Service Providers (MSPs) with our white-labeled offerings, providing valuable pre-sales assistance, top-notch engineers, 24/7 support, and comprehensive managed services. Our mission is to empower IT partners by modernizing their technical teams and ensuring round-the-clock availability through agile and responsive engineering support. Position Summary The NOC Technician III is a senior level Network Operations Center technical role responsible for data center and cloud customer technical support requiring excellent comprehension of IP networking, DNS, server hardware, network hardware, storage hardware, ethernet, server virtualization, storage area networks, Windows operating systems, and Linux operating systems. Core Responsibilities Monitor datacenter infrastructure, respond to alerts, troubleshoot, and communicate with internal teams Monitor customer ticketing system, respond to requests, and communicate with customer to resolve issues Provide hands-on support when needed on customer systems Work with internal engineering teams on supporting infrastructure and installing new infrastructure Complete scheduled tasks as part of NOC team to ensure proper operations Mentor NOC Technician I and II members on technical comprehension, standard operating procedures, process improvements, and communications skills Take over escalated tasks from NOC Technician I and II Generate well-written SOP that meet company\u2019s standard Training new NOC Technical staff Guide and assist NOC Technician I & II staff in different area of configuration or troubleshooting Handling and taking ownership of cloud building and migration tasks Required Knowledge, Skills, and Abilities (KSAs) Proven technical competency in \u201cIP network and DNS\u201d plus all additional from the following core skill areas: Server, Network, Storage hardware Server Virtualization with Hypervisors VMware, Hyper-V, or KVM Storage Area Networks Windows Systems Administration Linux Systems Administration Very reliable and possesses the flexibility to handle different tasks Demonstrated ability to apply troubleshooting skills Advanced experience supporting Linux (CentOS & Ubuntu) and Windows servers (2016 to 2022) including Active Directory & GPO Comprehensive knowledge of using Linux and Windows logs Thorough understanding of Linux commands, filesystems and shell scripts. Expertise with networking in a Linux and Windows environment such as TCP/IP, subnetting, DNS record management, DHCP, SSH, Iptables etc. Thorough understanding of wired Ethernet Strong hardware (RAID 1,5,6,10, RAID controllers & iDrac) configuration and troubleshooting skills including patching and firmware updates Excellent oral and written communication skills and willingness to work effectively as a member of a support team. At the same time, has the ability to solve problems on their own when necessary Fast and efficient customer service skills. Experience working with help desk ticketing system, writing e-mail responses, and providing basic written instructions Ability to follow instructions and procedures Education and Experience Requirements 5 years of experience designing & supporting Windows and Linux infrastructure required 5 years of experience supporting common services, programing languages and monitoring systems such as SMTP, SNMP, BIND, Apache, IIS, NGINX, Powershell, Perl, Python, Node.JS, and HA Proxy preferred 5 years of experience installing and configuring Hyper-V, VMWare, or some Open-Source virtualization platform required 3 years of experience in TCP/IP network switching and routing is required 2 years of experience in Veeam installation, configuration and operation required 1 year of experience with Zabbix installation and configuration required 2 years of experience in updating & configuring intermediate hardware firewall required Experience working in a data center preferred Experience with Linux and LAMP stack both in system administration and installation/configuration preferred Bachelor\u2019s degree in computer science, computer engineering, information systems, or equivalent preferred. Any IT certification is a plus Languages Fluency, both written and spoken, in English is required Working Conditions & Physical Requirements Travel: Willingness and ability to travel domestically and internationally preferred. Physical Requirements: Ability to occasionally lift and/or move up to 50 pounds. Occasionally required to run and dress network or power cables. Key Performance Indicators (KPIs) System Uptime: Maintain system uptime at 99.9% or higher for critical infrastructure. Incident Response Time: Respond to high priority customer tickets within 1 hour, Stabilize critical infrastructure incidents within 4 hours of initial notification, and non-critical incidents within 1 business day. Project Delivery: Successfully complete 90% of infrastructure projects within scope, on time, and within budget. Automation Efficiency: Implement and maintain automation scripts that reduce manual intervention by 25% or more. Backup Success Rate: Achieve 100% backup success rate for critical systems and services. Security Remediation: Address and resolve 100% of high-priority security findings within 72 hours. Client Satisfaction: Maintain client satisfaction with presales and support efforts at 90% or higher based on feedback surveys. Documentation Accuracy: Ensure 100% accuracy in system documentation, with updates completed within 72 hours of changes. The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensures and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. At Alif, we believe that diversity is our strength and inclusion is our mission. Our team is a vibrant tapestry of different cultures, backgrounds, and perspectives, and we are proud to celebrate this diversity every day. Join us in celebrating the rich diversity that makes AlifCloud IT Consulting a great place to work! Together, we can create a more inclusive and equitable world. ","

Job Summary: We are looking for an experienced Radio Server Lead to manage and lead the design, deployment, maintenance, and optimization of radio server infrastructure supporting wireless network communications. The ideal candidate will bring deep expertise in radio network architecture, hands-on experience with server and network components, and the ability to lead a high-performing engineering team. Key Responsibilities: Lead the end-to-end management of radio server infrastructure including architecture design, deployment, and maintenance. Work closely with RAN (Radio Access Network) teams to ensure seamless integration between radio servers and network nodes. Collaborate with cross-functional teams to support 4G/5G/LTE deployments and ensure optimal performance. Plan and implement software upgrades, patching, and server configuration changes with minimal downtime. Monitor and troubleshoot server performance, availability, and network latency issues. Ensure compliance with telecom standards and security policies across all server systems. Manage vendor relationships, SLAs, and coordinate third-party support for hardware/software components. Lead a team of server/network engineers and provide guidance on architecture, automation, and issue resolution. Prepare documentation, reports, and dashboards on network/server performance and reliability. Support audits, risk assessments, and implement corrective actions as needed. Required Skills & Qualifications: Bachelor s or Master s degree in Electronics, Telecommunications, or Computer Engineering. Minimum of 10 years of experience in telecom infrastructure, with at least 5 years in a lead or architect role focused on radio servers. Deep understanding of RAN, LTE, 5G, and related network protocols. Experience with server operating systems (Linux/Unix/Windows), virtualization platforms, and containerization (e.g., VMware, KVM, Docker). Familiarity with radio access protocols (S1, X2, CPRI, eCPRI) and mobile core integrations. Strong knowledge of OSS/BSS systems, orchestration tools, and network monitoring tools. Excellent leadership, troubleshooting, and stakeholder management skills. Preferred Qualifications: Certifications such as CCNA/CCNP, RHCE, or similar relevant to telecom and server administration. Experience with cloud-native telecom infrastructure (vRAN, O-RAN). Exposure to tools like Ansible, Kubernetes, or scripting in Python/Shell for automation.

Job Summary: We are seeking a highly experienced and results-driven Core Data Centre Lead to oversee end-to-end data centre operations in our Hyderabad facility. The ideal candidate will have deep technical knowledge of data centre infrastructure, excellent leadership skills, and proven experience in managing mission-critical environments. Key Responsibilities: Lead and manage day-to-day operations of the data centre including hardware, network, power, cooling, and physical security. Own the delivery and uptime of critical IT infrastructure and ensure SLA compliance. Oversee capacity planning, performance monitoring, disaster recovery, and infrastructure scalability. Work closely with vendors, OEMs, and service providers for installation, upgrades, maintenance, and troubleshooting. Manage physical and logical access to data centre resources, ensuring proper governance and compliance. Implement and maintain data centre standards, procedures, and documentation. Perform root cause analysis and implement corrective and preventive actions (CAPA) for incidents. Support audits and ensure adherence to industry certifications such as ISO 27001, SOC 2, etc. Mentor and lead a team of data centre engineers and technicians. Required Skills & Qualifications: Bachelor s degree in Computer Science, Engineering, or related field. Minimum 10 years of experience in managing enterprise-level data centres. Strong knowledge of networking (LAN/WAN), servers (Windows/Linux), storage systems, and virtualization platforms. Experience with data centre infrastructure management tools (DCIM). Proficient in ITIL framework and incident/change/problem management practices. Good understanding of compliance standards such as ISO, GDPR, and other data privacy regulations. Excellent stakeholder management and team leadership skills. Strong problem-solving, communication, and project management skills. Preferred Qualifications: Certifications such as CDCP, CDCS, CCNA/CCNP, VCP, or AWS/Azure cloud infrastructure experience. Prior experience in managing colocation data centres and vendor SLAs.

Management Level G Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQs growth story worldwide. Capitalising on India s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. Role Summary The Senior Engineer role is a technical role within the team. With some domain knowledge, they are involved in the entire lifecycle of a project or feature, in a way that moves the products forward. Senior engineers deliver their own work and demonstrate the ability to support others around them, through events like onboarding and mentoring. They ensure continuous improvement, understand the department strategies and provide input to practices, toolkits and processes. Professional Responsibilities Technical Experience Domain Knowledge Experience in Financial Services preferred Involve yourself in the implementation of software development processes, standards, and best practices to ensure consistent delivery of high-quality software products while ensuring you adhere to the over-arching Software Development Lifecycle and Agile TOM aligned to your Home Show individual engineering excellence and quality through appropriate use of analysis tools, control gates and peer reviews by inculcating news ways of thinking to improve design, productivity, and quality and promote these qualities in more junior members of your Squad and Home Show interest in the evaluation of emerging technologies, models, methods etc. on an ongoing basis to enable competitive differentiation and strengthening of existing product technology; involve yourself in adoption of these within your squad as required Contribute towards optimization of the engineering lifecycle through a systematic knowledge management and continuous learning process to better enable the organization to meet market and client needs Participate in code reviews for inculcating new ways of thinking to improve design, quality, etc. to drive higher engineering productivity and quality Escalate, document, and manage issues related to product design, feature set, and functionality at appropriate levels to ensure delivery goals are met as per defined plans Full Stack development Hands-on experience writing software in Java and Web using HTML, CSS, ReactJS, jQuery, TypeScript, JSON, XML Experience building applications using Struts/Spring & J2EE frameworks, RESTful microservices RDBMS experience with exposure to writing Stored Procedures and SQL queries. Experience working in both Linux and Windows host environments Experience with cloud architectures, especially AWS. Experience working with ESBs or similar technologies and backend scheduled jobs are a plus Experience to Agile/Scrum methodologies Able to utilize tools like JIRA, Visio and MS Office tools for documentation and work tracking purposes Awareness of Continuous Integration, Continuous Deployment, build pipelines

The Frontline Product Support team provides L1 & L2 support for multiple critical applications. This role involves addressing issues reported or escalated by users or the Level 1 support team, monitoring applications for potential problems, and proactively resolving them. You will manage high-severity incidents, either independently or in collaboration with other teams, to ensure swift and effective resolution. Operating in a 24x7 environment, the team offers continuous support across all time zones, ensuring the reliability and stability of essential applications. Key Responsibilities: Diagnose, troubleshoot, and resolve complex issues across systems and applications. Managing daily workload to users receive the best possible service, always being aware of SLA s and issues impacting live services. Delivery of L1 and L2 application support services to client users to agreed Service Level Agreements. Manage high-severity incidents, minimizing downtime and coordinating with key stakeholders. Demonstrate strong problem-solving skills to diagnose and fix complex issues across various systems and applications. Ability to perform deep dives into logs, databases, and system metrics to determine the underlying cause of issues. Perform proactive monitoring and address alerts before escalation. Utilize monitoring tools to predict and prevent potential issues. Perform in-depth analysis to identify the root cause of recurring issues and provide recommendations for permanent fixes. Collaborate effectively with other teams, such as development, operations, and L3 support to resolve complex issues or deploy fixes. Engage with customers for in-depth technical discussions, particularly in resolving complex issues. Participate in post-mortem reviews to help improve future incident response. Maintain and update runbooks and troubleshooting documentation. Explain technical issues and resolutions clearly to non-technical stakeholders. Handle multiple tickets and incidents concurrently, especially during critical situations. Required Skills & Qualifications: Strong understanding of retail media support services and workflows. Excellent troubleshooting and analytical skills for diagnosing complex issues. Experience in ITIL-based support environments with strict SLA/OLA adherence. Experience in delivering exceptional, customer focused and service driven support delivery. Proficiency in ticketing systems like JIRA, ServiceNow, and ZohoDesk. Advanced SQL skills and experience with database tools (Oracle, PostgreSQL, SQL Developer, pgAdmin). Basic knowledge of IIS, Linux, and Windows server environments. Familiarity with cloud platforms (Azure, Google Cloud). Strong communication skills to explain technical details to non-technical audiences. Ability to work in 24x7 shifts, including night shifts and on-call rotations. Hands-on experience with monitoring tools such as Grafana, New Relic, and App Dynamics. Self-motivated, autonomous, detail oriented, passionate about delivering high quality services. Good general understanding of Retail Media platforms and products. Qualifications Bachelors in Computer Science

As an ITS Support Associate, youll be the go-to expert for Amazons global corporate employees , providing essential and exceptional on-site technical support to ensure their productivity remains uninterrupted. Amazon s ITS Support Associates are committed, dependable and customer focused on the IT experience, ensuring our employees have the tools and resources they need to stay productive and efficient. ITS Support Associates have a solid understanding of IT standards, systems and equipment deployed throughout Amazon. They adapt to new processes and procedures quickly, communicating and guiding both peers and non-technical Amazonians on solutions that maintain productivity. Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You ll engage with Amazonians across various teams, owning and understanding their unique IT needs and providing personalized support. Youll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of hardware and software issues by implementing successful solutions. You will guide and empower both technical and non-technical Amazonians through the ever-evolving digital landscape. Provide on-site, hands-on support for hardware, software and IT peripherals diagnosing, troubleshooting and resolving issues successfully with efficiency, escalating as needed Determine appropriate procedures, accurately documenting actions or deviations to improve global service improvements Communicate and collaborate with customers, peers and internal teams through various channels to troubleshoot, resolve issues and implement solutions Prepare hardware and assist managing IT asset inventories, tracking usage and conducting audits Help train and onboard new team members and Amazonians Grow and learn the latest technologies to stay ahead of the curve, continuously expanding knowledge and skills About the team Our IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide. Inclusive Team Culture: Here at Amazon, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth: Were continuously raising our performance bar as we strive to become Earths Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional. If youre ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Associate at Amazon! 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience Experience troubleshooting integrated and interdependent computer systems High school or equivalent Bachelor s Degree from an accredited university or equivalent Excellent customer facing skills 1+ years of experience troubleshooting skills in a multi-user high availability environment 1+ years of experience with PC hardware troubleshooting, repair, deployment, and liquidation 1+ years of computer networking experience Ability to identify and proactively resolve or escalate issues Willingness to learn and apply new procedures and technology Proficient in English Bachelor s degree in Computer Science or IT related field CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications Experience with client, server and network services DNS, DHCP, OSI Model and TCP/IP Experience with audiovisual, video conferencing or event support Experience in Active Directory and Windows Server backup solutions Understanding basic concepts of information security

Role Purpose The Administrator IT Infrastructure Administration responds to real-time alert for device health, application health, stability, and performance, this includes outage and degraded performance incidents/problems. The Administrator IT Infrastructure Administration contributes to the continuous improvement of infrastructure monitoring systems while maintaining a set of standards and fix violations. The Administrator IT Infrastructure Administration is an experienced individual contributor on a project/work team. Key Accountabilities Maintain infrastructure devices including performing OS/Hardware/Virtual Machine upgrades, physical replacement, standards compliance and vulnerability research/mitigation. Proactively monitor infrastructure resource utilization and maintain capacity management planning. Compile statistics and build reports on network/application performance. Expected to give guidance on infrastructure configuration management standards. Perform scheduled/planned and emergency approved change implementation and validations Participate in the Post Outage Review process researching documentation around major incident with root cause analysis, follow up activities and lessons learned. Develop and maintain operational procedure documentation and infrastructure diagrams. Expected to work directly with engineering teams for advanced troubleshooting/research on incident resolution and small project implementations. Serves as an escalation point for tier 2 support for complex solution resolution and responsible for root cause analysis (may involve some on call responsibilities). Document/track/manage issues and resolutions. Contact vendors and other 3rd party businesses for trouble/ticket reporting. Coordinate with infrastructure resources (network, systems, storage, database) to implement changes including building configurations. Coordinates the continuous improve infrastructure monitoring systems. Adjust and add proactive alerts and statistics. Identify application/Database/ infrastructure components with opportunity for improvement and escalate as appropriate. Participate in interviewing and onboarding of new staff. Expected to help train and improve new employee troubleshooting skill-set. Key Skills & Experiences Education - Bachelors in a relevant field of work or an equivalent combination of education and work related experience. Experience - Typically a minimum of 7+ years of progressive work related experience with demonstrated proficiency in multiple disciplines, technologies, or processes related to the position. Technical Skills and Knowledge - Advanced knowledge and experience maintaining, upgrading, and configuring infrastructure systems/devices. Advanced knowledge and experience with application and network monitoring / visualization tools. Advanced knowledge and experience using network/server packet capture tools (sniffer, wireshark, tcp-dump) or Java Thread/Heap dump capture methods. Advanced experience with relevant programming / scripting and source code management tools. Detailed proficiency with multiple modern operating systems, systems integration, API-driven automation and advanced scripting experience. Demonstrated analytical and problem solving skills with ability to correlate cross-platform technologies. Infrastructure/Operating System command line experience including (not limited to) GUI. Familiarity with the software development life cycle from conception through implementation. Hot Skills - Container Technologies (e.g. Docker, Kubernetes) Virtualization (e.g. VMware vSphere, KVM) Operating Systems (e.g. Linux, Windows, IOS) Systems/Storage (e.g. Cisco UCS, EMC VNX) Converged/Hyper-converged infrastructure (e.g. VCE vBlock, Nutanix) Cisco routing/switching Orchestration / Automation Experience (e.g. DevOps and Agile practices) Configuration management (e.g. Chef) Load Balance Technologies (e.g. F5) ELK (Elastic) log management Voice technologies (e.g. Genesys, IVR, CTI integration, Chat and automated response) Call recording platforms (e.g. Verint) Server management platform (e.g. Jira, Service Now) Role Purpose The Administrator IT Infrastructure Administration responds to real-time alert for device health, application health, stability, and performance, this includes outage and degraded performance incidents/problems. The Administrator IT Infrastructure Administration contributes to the continuous improvement of infrastructure monitoring systems while maintaining a set of standards and fix violations. The Administrator IT Infrastructure Administration is an experienced individual contributor on a project/work team. Key Accountabilities Maintain infrastructure devices including performing OS/Hardware/Virtual Machine upgrades, physical replacement, standards compliance and vulnerability research/mitigation. Proactively monitor infrastructure resource utilization and maintain capacity management planning. Compile statistics and build reports on network/application performance. Expected to give guidance on infrastructure configuration management standards. Perform scheduled/planned and emergency approved change implementation and validations Participate in the Post Outage Review process researching documentation around major incident with root cause analysis, follow up activities and lessons learned. Develop and maintain operational procedure documentation and infrastructure diagrams. Expected to work directly with engineering teams for advanced troubleshooting/research on incident resolution and small project implementations. Serves as an escalation point for tier 2 support for complex solution resolution and responsible for root cause analysis (may involve some on call responsibilities). Document/track/manage issues and resolutions. Contact vendors and other 3rd party businesses for trouble/ticket reporting. Coordinate with infrastructure resources (network, systems, storage, database) to implement changes including building configurations. Coordinates the continuous improve infrastructure monitoring systems. Adjust and add proactive alerts and statistics. Identify application/Database/ infrastructure components with opportunity for improvement and escalate as appropriate. Participate in interviewing and onboarding of new staff. Expected to help train and improve new employee troubleshooting skill-set. Key Skills & Experiences Education - Bachelors in a relevant field of work or an equivalent combination of education and work related experience. Experience - Typically a minimum of 7+ years of progressive work related experience with demonstrated proficiency in multiple disciplines, technologies, or processes related to the position. Technical Skills and Knowledge - Advanced knowledge and experience maintaining, upgrading, and configuring infrastructure systems/devices. Advanced knowledge and experience with application and network monitoring / visualization tools. Advanced knowledge and experience using network/server packet capture tools (sniffer, wireshark, tcp-dump) or Java Thread/Heap dump capture methods. Advanced experience with relevant programming / scripting and source code management tools. Detailed proficiency with multiple modern operating systems, systems integration, API-driven automation and advanced scripting experience. Demonstrated analytical and problem solving skills with ability to correlate cross-platform technologies. Infrastructure/Operating System command line experience including (not limited to) GUI. Familiarity with the software development life cycle from conception through implementation. Hot Skills - Container Technologies (e.g. Docker, Kubernetes) Virtualization (e.g. VMware vSphere, KVM) Operating Systems (e.g. Linux, Windows, IOS) Systems/Storage (e.g. Cisco UCS, EMC VNX) Converged/Hyper-converged infrastructure (e.g. VCE vBlock, Nutanix) Cisco routing/switching Orchestration / Automation Experience (e.g. DevOps and Agile practices) Configuration management (e.g. Chef) Load Balance Technologies (e.g. F5) ELK (Elastic) log management Voice technologies (e.g. Genesys, IVR, CTI integration, Chat and automated response) Call recording platforms (e.g. Verint) Server management platform (e.g. Jira, Service Now)

Job Description: Key Responsibilities: Mobile Device Management (MDM) – Intune (Primary Focus): - Configure, deploy, and manage iOS and Android devices using Microsoft Intune. Create and maintain compliance policies, configuration profiles, app protection policies, and conditional access. - Manage mobile application deployment, updates, and lifecycle using Intune and Apple/Google enterprise tools. - Integrate with Apple Business Manager (ABM) and Android Enterprise for seamless device provisioning. Monitor and troubleshoot device enrollment, policy application, and user access issues. -Endpoint Management – SCCM & Windows Intune (Secondary): - Support Windows 10/11 device management using Intune and SCCM. - Assist in co-management scenarios between SCCM and Intune. Deploy and manage Windows updates, software packages, and compliance baselines. Maintain SCCM infrastructure, including distribution points, collections, and reporting. Optional/Preferred: - Manage Samsung Knox EFOTA for firmware updates and policy enforcement on Samsung Android devices. Automate tasks using PowerShell or Graph API for Intune and SCCM. Collaborate with security teams to ensure endpoint compliance, data protection, and zero-trust policies. Required Skills & Qualifications: 5–8 years of hands-on experience with Microsoft Intune and MDM for iOS and Android. Strong understanding of mobile security, compliance frameworks, and conditional access. Experience with SCCM for Windows device management and software deployment. Familiarity with Apple Business Manager, Android Enterprise, and Knox Mobile Enrollment. Good understanding of Azure AD, Endpoint Security, and Microsoft 365 ecosystem. Strong troubleshooting documentation, and communication skills. Nice to Have: - Experience with Samsung Knox EFOTA. - Microsoft certifications (e.g., MD-102, MS-102, SC-300). Experience with PowerShell scripting or Graph API for automation At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Job Description: Responsibilities Lead and manage hybrid endpoint environments using SCCM (30%) and Intune (70%). Administer SCCM for application packaging, patching, task sequences, and OS deployment. Design and implement MDM strategies using Intune, Knox, and E-FOTA for Android and iOS devices. Configure and manage Intune compliance policies, configuration profiles, app protection policies, and conditional access. Troubleshoot device enrolment, policy application, and app deployment issues across platforms. Manage Samsung Knox and E-FOTA for firmware updates and device security. Support iOS and Android device lifecycle management, including provisioning, restrictions, and remote actions. Monitor and optimize device performance, compliance, and security posture. Collaborate with security teams to implement Microsoft Defender, Credential Guard, and Application Guard. Provide advanced support for Windows Autopilot, update rings, SCEP, PKCS, and WSUS. Work with Active Directory, Azure AD, and O365 licensing models. Develop and maintain PowerShell scripts for automation and reporting. Participate in global meetings, customer engagements, and technical workshops . Desired Skills and Qualifications 8+ years of IT experience with strong exposure to MDM, Intune, Knox, E-FOTA, iOS/Android, and SCCM (minimum 2–3 years). Expertise in Microsoft Endpoint Manager (Intune + SCCM). Experience with Samsung Knox Suite and E-FOTA for Android enterprise management. Strong understanding of iOS and Android enterprise features, app provisioning, and security. Familiarity with ticketing tools like SNOW, Remedy, or HPSM. Knowledge of Azure AD, Conditional Access, and O365 licensing. Proficiency in PowerShell scripting and automation. Solid grasp of networking concepts – DNS, DHCP, TCP/IP, Subnetting, IPv4/IPv6. Excellent communication and documentation skills. Nice to Have Skills Experience with Microsoft Power Platform and Power BI. Exposure to Privileged Identity Management and Zero Trust architecture. Strong problem-solving and analytical skills. Ability to mentor junior engineers and lead technical initiatives. Experience in global enterprise environments with 24x7 support models. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Job Description: Responsibilities Running and maintaining 1E Tachyon Platform Backend Infrastructure (On Prem /SaaS) Responsible for improving Digital Employee experience (DEX). Communicate findings and recommendations clearly to internal stakeholders and clients Support project planning, scoping, and execution with a focus on quality and efficiency Developing custom instructions for workplace experience and Selfheal capabilities for devices. Guarantied state rule creation and deployment. Device Stability and Experience monitoring and troubleshooting. Tachyon agent and Server Health monitoring. ITSM connect with Tachyon Desktop management integration (OS Patching, Software Delivery) Inventory Management for endpoints Collaborate with other collaborators to build, test, and release automation and selfheal capabilities. Work with 1E Vendor for any raised issues related to 1E Solutions and Platform. Train support staff and help with technical issues as necessary Work with client organizations to identify and address business needs Design and execute SQL queries, dashboards, and reports using BI tools (e.g., Power BI, Tableau) Leverage telemetry data to perform in-depth analysis of system performance, user behavior, and usage patterns to identify actionable insights and optimization opportunities. Ensure accurate and consistent reporting, adhering to data governance standards and aligning with internal and customer expectations. Create visually compelling and outcome-oriented PowerPoint presentations to effectively communicate insights, recommendations, and project progress to internal stakeholders and clients. Analyze incident volume trends, knowledge base (KB) articles, and support operations data to uncover automation and process improvement opportunities. Collaborate with cross-functional teams to drive outcomes , ensuring timely delivery and adherence to project governance frameworks. Develop analytical frameworks and models to support strategic decision-making and continuous improvement initiatives. Maintain a high standard of data quality, integrity, and security across all analytics outputs and dashboards. Mentor and guide junior analysts and contribute to best practices leading cross-functional initiatives, coordinating with business and technical stakeholders to ensure timely, outcome-driven delivery of analytical insights Own end-to-end delivery of analysis projects, from requirement gathering to final presentation, driving clarity and measurable impact You will be responsible for setting best practices, guiding the analytics team in prioritizing tasks, and fostering a culture of continuous improvement and proactive problem-solving You will be responsible for monitoring, validating, and analyzing outputs from various Tachyon modules, ensuring they align with expected behaviors and deliver measurable value to customers Desired Skills and Qualifications B.Tech/B.E. in Any Specialization, MCA in Any Specialization,M.Tech in Any Specialization, Any Bachelor’s degree. Experience of working on 1e Tachyon Experience of working on other 1E tools such as Nomad/Shopping/Nightwatchman etc. Working knowledge of Desktop Management related technologies and processes, including Microsoft SCCM, Active Directory, networking, monitoring, patching, group policy, image development, and advanced desktop troubleshooting. Experience in Nexthink, SysTrack Thorough knowledge of SQL/SQLite/PowerShell/Restful services/Web Services/WMI/Regular Expressions (RegEx)/Windows Operating System. Understanding of JSON, XML formats. Experience of consuming API. Understanding of Windows server and client administration. Good understanding of Group Policy, DNS and DHCP administration. Experienced in enterprise endpoint management solution including modern management with Microsoft Intune/SCCM/VMWare WorkspaceOne. Nice to have skills: Problem-solving attitude Collaborative team spirit Good communication skills with the ability to represent in global meetings/forums/customers. Good understanding of network infrastructure. Knowledge of Cloud Technologies. Excellent problem solving/analytical skills Ability to work independently and as part of a team. Must be able to multi-task, change direction, set priorities, and meet a deadline At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Job Description: Key Responsibilities: Mobile Device Management (MDM) – Intune (Primary Focus): - Configure, deploy, and manage iOS and Android devices using Microsoft Intune. Create and maintain compliance policies, configuration profiles, app protection policies, and conditional access. - Manage mobile application deployment, updates, and lifecycle using Intune and Apple/Google enterprise tools. - Integrate with Apple Business Manager (ABM) and Android Enterprise for seamless device provisioning. Monitor and troubleshoot device enrollment, policy application, and user access issues. -Endpoint Management – SCCM & Windows Intune (Secondary): - Support Windows 10/11 device management using Intune and SCCM. - Assist in co-management scenarios between SCCM and Intune. Deploy and manage Windows updates, software packages, and compliance baselines. Maintain SCCM infrastructure, including distribution points, collections, and reporting. Optional/Preferred: - Manage Samsung Knox EFOTA for firmware updates and policy enforcement on Samsung Android devices. Automate tasks using PowerShell or Graph API for Intune and SCCM. Collaborate with security teams to ensure endpoint compliance, data protection, and zero-trust policies. Required Skills & Qualifications: Hands-on experience with Microsoft Intune and MDM for iOS and Android. Strong understanding of mobile security, compliance frameworks, and conditional access. Experience with SCCM for Windows device management and software deployment. Familiarity with Apple Business Manager, Android Enterprise, and Knox Mobile Enrollment. Good understanding of Azure AD, Endpoint Security, and Microsoft 365 ecosystem. Strong troubleshooting documentation, and communication skills. Nice to Have: - Experience with Samsung Knox EFOTA. - Microsoft certifications (e.g., MD-102, MS-102, SC-300). Experience with PowerShell scripting or Graph API for automation At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Job Description: Responsibilities Running and maintaining 1E Tachyon Platform Backend Infrastructure (On Prem /SaaS) Responsible for improving Digital Employee experience (DEX). Communicate findings and recommendations clearly to internal stakeholders and clients Support project planning, scoping, and execution with a focus on quality and efficiency Developing custom instructions for workplace experience and Selfheal capabilities for devices. Guarantied state rule creation and deployment. Device Stability and Experience monitoring and troubleshooting. Tachyon agent and Server Health monitoring. ITSM connect with Tachyon Desktop management integration (OS Patching, Software Delivery) Inventory Management for endpoints Collaborate with other collaborators to build, test, and release automation and selfheal capabilities. Work with 1E Vendor for any raised issues related to 1E Solutions and Platform. Train support staff and help with technical issues as necessary Work with client organizations to identify and address business needs Design and execute SQL queries, dashboards, and reports using BI tools (e.g., Power BI, Tableau) Leverage telemetry data to perform in-depth analysis of system performance, user behavior, and usage patterns to identify actionable insights and optimization opportunities. Ensure accurate and consistent reporting, adhering to data governance standards and aligning with internal and customer expectations. Create visually compelling and outcome-oriented PowerPoint presentations to effectively communicate insights, recommendations, and project progress to internal stakeholders and clients. Analyze incident volume trends, knowledge base (KB) articles, and support operations data to uncover automation and process improvement opportunities. Collaborate with cross-functional teams to drive outcomes , ensuring timely delivery and adherence to project governance frameworks. Develop analytical frameworks and models to support strategic decision-making and continuous improvement initiatives. Maintain a high standard of data quality, integrity, and security across all analytics outputs and dashboards. Mentor and guide junior analysts and contribute to best practices leading cross-functional initiatives, coordinating with business and technical stakeholders to ensure timely, outcome-driven delivery of analytical insights Own end-to-end delivery of analysis projects, from requirement gathering to final presentation, driving clarity and measurable impact You will be responsible for setting best practices, guiding the analytics team in prioritizing tasks, and fostering a culture of continuous improvement and proactive problem-solving You will be responsible for monitoring, validating, and analyzing outputs from various Tachyon modules, ensuring they align with expected behaviors and deliver measurable value to customers Desired Skills and Qualifications B.Tech/B.E. in Any Specialization, MCA in Any Specialization,M.Tech in Any Specialization, Any Bachelor’s degree. Experience of working on 1e Tachyon Experience of working on other 1E tools such as Nomad/Shopping/Nightwatchman etc. Working knowledge of Desktop Management related technologies and processes, including Microsoft SCCM, Active Directory, networking, monitoring, patching, group policy, image development, and advanced desktop troubleshooting. Experience in Nexthink, SysTrack Thorough knowledge of SQL/SQLite/PowerShell/Restful services/Web Services/WMI/Regular Expressions (RegEx)/Windows Operating System. Understanding of JSON, XML formats. Experience of consuming API. Understanding of Windows server and client administration. Good understanding of Group Policy, DNS and DHCP administration. Experienced in enterprise endpoint management solution including modern management with Microsoft Intune/SCCM/VMWare WorkspaceOne. Nice to have skills: Problem-solving attitude Collaborative team spirit Good communication skills with the ability to represent in global meetings/forums/customers. Good understanding of network infrastructure. Knowledge of Cloud Technologies. Excellent problem solving/analytical skills Ability to work independently and as part of a team. Must be able to multi-task, change direction, set priorities, and meet a deadline At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Job Description: Responsibilities Experience in troubleshooting issues related to Intune Modern Management, Microsoft Endpoint Management, MAM & MAM-WE. Proficient in SCCM administration: application packaging and deployment, patch management, OS deployment (OSD), task sequences, and reporting. Manage and monitor SCCM infrastructure, including Distribution Points, Management Points, and Software Update Points. Knowledge in handling Intune MDM console and proactively monitoring device compliance, OS versions, and policy enforcement. Basic knowledge of cloud, Azure, and Active Directory. Knowledge of Intune compliance policies, configuration profiles, app protection policies, and device restrictions. Troubleshoot Android and iOS device issues in Intune. Experience with Windows Autopilot, update rings, SCEP, PKCS. Deliver technical support for Windows Management and SCCM client health. Troubleshooting WSUS, Intune, Active Directory, and SCCM-related issues. Good knowledge of Windows OS, DEP, APNS, VPP. Support Android, iOS, and Windows devices in Intune and SCCM. Working experience with MS Office, SharePoint, and Exchange. Understanding of networking concepts – DNS, DHCP, TCP/IP, Subnetting, IPv4/IPv6. Basic debugging and scripting skills. Strong communication and documentation skills. Desired Skills and Qualifications 4 years of overall IT experience with at least 2 years in SCCM and Intune. Experience with Microsoft Endpoint Manager (Intune + SCCM). Familiarity with ticketing tools like SNOW, Remedy, or HPSM. Basic knowledge of Cloud, MS Azure, and O365 Licensing. Understanding of Conditional Access Policies and compliance frameworks. PowerShell scripting for automation and reporting. Nice to Have Skills Experience with Microsoft Defender, Credential Guard, and Application Guard. Experience in Privileged Identity Management. Experience in application signing and provisioning for iOS, Android, and Windows. Knowledge of Microsoft Power Platform and Power BI. Strong analytical and problem-solving skills. Ability to work independently and collaboratively in a global team environment. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Job Description: Essential Job Functions: Background in IT, Computer Science Engineering, Business, or a related discipline or equivalent work experience. Strong troubleshooting, analytical, problem-solving, and conceptual skills. Strong customer focus and understanding of client expectations. Good communication skills and team player, ability to co-ordinate well within local/global teams within same function as well as cross functional teams. 7+ years of Packaging experience in Flexera AdminStudio, Windows Application Virtualization Offerings like Microsoft App-v, Citrix XenApp, Microsoft Intune etc Experience in application compatibility testing and remediation Experience in scripting languages like VB script, batch script, PowerShell Good knowledge of Application Package distribution tools (SCCM 2007/2012,Altiris) Demonstrates ability to organize and coordinate activities associated with all aspects of application packaging requirements, testing, reporting and deployment At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Roles and Responsibilities: Coding and abstracting information from provider patient medical records and hospital ancillary records per facility and/or state requirements. Eligibility: Candidate should be a Life science/BPT/Pharm/Nursing. Candidate should have knowledge in Anatomy/Physiology. Medical Transcription background preferred. Assigning appropriate billing codes based on medical documentation using CPT-4 and/or ICD-10 coding guidelines. Querying physicians when code assignments are not straightforward or documentation in the record is inadequate, ambiguous or unclear for coding purposes. Monitoring unbilled accounts report for outstanding and/or un-coded encounters to reduce accounts receivable days. Following strict coding guidelines within established productivity standards. Addressing billing/coding related inquires for providers as needed, U.S. only. Attending meetings and in-service training to enhance coding knowledge, compliance skills, and maintenance of credentials. Maintaining patient confidentiality. Requirements of the role include: 1 plus years of experience working with CPT and ICD-10 coding principles, governmental regulations, protocols and third party requirements regarding medical billing. 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. Ability to work regularly scheduled shifts from Monday-Friday 7:30 am to 5:30p.m IST. Should be specialized in E/M or Surgery coding. Permanent work from Office for Chennai location

NTT Data Services is Hiring! Position's Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. Client's business problem to solve? For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction Position's General Duties and Tasks In these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team Identify the outstanding claims with payers through the reports from clients Place calls with payers with regard to outstanding claims Document the details of the calls made to payers in DBPMS and the client software Coordinate with the team leader in following the processes Requirements for this role include: Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST. University degree or equivalent that required 3+ years of formal studies of the English language. 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English. 6+ months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions Preferences: - Ability to communicate (oral/written) effectively to exchange information with our client. *** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement. *** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.

At IDEMIA, we are passionate about shaping the future of secure identity and authentication solutions. Our innovative technologies play a crucial role in enhancing security, privacy, and convenience for individuals and organizations worldwide. You may not know our name, but you have surely used our innovations and solutions. Our mission is to unlock the world and make it safer through cutting-edge identity technologies. Every day, around the globe, we are enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space. We are transforming their lives by making the world more secure and yet also more streamlined. We have brought together complementary know-how and technologies that have never been combined before for both the physical and digital era: secured connectivity, secured payments and secured identity management. Cybersecurity, biometrics, large scale distributed systems and Cloud computing, analytics and smart devices are at the core of both our physical products and our software and systems. We serve our clients in 180 countries thanks to our 15,000 employees worldwide. About IDEMIA IPS We are dedicated to serving government and public security entities and, in so doing, IDEMIA is committed to the responsible use of technology for public safety. We develop cutting-edge biometrics technologies and identity verification systems that prioritize privacy, human rights and ensure fair and unbiased application. We are also committed to building an inclusive and diverse culture and our impact on sustainability. For example, in 2023, the Life Cycle Assessment for Vision Pass SP revealed a 38% energy reduction, attributed to its sustainable smart power-saving mode Job Overview: We are seeking a skilled Software Developer proficient in C/C++. Good to have Java, C# but not mandate, and Android development. The ideal candidate will be responsible for coding, debugging, executing non-regression tests, and adding new tests during feature development. Skills required C Programming: Mandate Experience with low-level C programming. Driver development for Windows, Linux (Libusb), and Android. Ability to write driver services and unit tests. C++ Programming: Mandate Proficient with C++20 features (Threads, Mutexes, Futures, Promises). Experience with Boost Libraries and writing unit tests using Parasoft. Familiar with compiling on Win32 and mixed platforms. Java Programming: Good to have not mandate Strong knowledge of Java programming and JNI interface. Experience with Swig libraries and JUnit for unit testing. C# Programming: Good to have not mandate Advanced knowledge of C# (Events, Delegates, Mutexes). Ability to develop.NET applications and write unit tests using Parasoft Android Development: Good to have not mandate Experience with Android API 34 and Android Studio. Knowledge of Gradle and unit testing Android applications (.apk). Platform Experience: Mandate any one skill Windows : Proficient with MSVC and Windows 10. Linux : Familiar with Ubuntu/Fedora and compiling with GNUC. Android : Experience with NDK and Android packaging. General Skills: Good to have not mandate Experience with design patterns, GIT/SVN, Jenkins, Maven, and Powershell scripting. Optimization of workflows, memory, and multi-thread development. Knowledge of USB drivers (libusb, winusb), protocols (bulk, isochronous), and real-time development. Proficient in using OS features like scheduling, thread synchronization (semaphore, mutex). Key Responsibilities: Develop and debug code using C/C++ and other technologies. Analyze and resolve bugs in existing systems. Execute non-regression tests and enhance test suites during feature development. Document features, bugs, and test results as required. Key Missions Uses programming, scripting and database languages to write software code that meets requirements and that optimizes software performances Identifies existing software components, libraries and frameworks to reuse in the solutions Applies knowledge of software development best practices, including coding standards, secure coding, code reviews, source control management, build processes, testing, and operations Contributes to requirement (functional and non-functional) analysis and estimations Supports software testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding software enhancements Builds up software structure including functions, design patterns, layers, etc. Documents and demonstrates solutions by developing code comments, layouts, diagrams and charts Designs and codes autonomously complex functions and full modules, within agreed quality, deadline and cost; asking for support of experienced peer when needed Performs code reviews and basic troubleshooting Participates in workshop with customer and external parties Coaches less experienced software developers

Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities - Effectively communicate in a clear and professional manner at all times - Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners - Effectively manage sensitive cases by reporting up the escalation matrix - Demonstrate excellent time-management skills - Maintains or exceeds targeted performance metrics - Actively seek solutions through logical reasoning and identify trends to suggest process improvements Key job responsibilities A Transportation Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and verbal form. Logistics background and Experience in similar role Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Graduation from a recognized university with 1 year of work experience. Excellent communication skills (written and verbal) in English language. Ability to communicate correctly and understand the issues. Ability to concentrate – follow up on issues without distraction to resolution. Work successfully in a team environment as well as independently. Familiarity with Windows, Microsoft Outlook, Microsoft Word, internet browser and Excellent typing skills. Demonstrates an ability to successfully navigate websites. ROW IB team is seeking a highly motivated Investigation Specialist to help manage daily operational activities centrally across INFCs. Our teams' objective is to provide the accurate resolution to all the sellers and fulfillment centres. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class services with Amazon.in's customer centric focus applied to the Seller experience. The Investigation Specialist will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met. An Investigation Representative at ROW IB is responsible for flow of information between different stakeholders and resolves the issues created by sellers accurately in a timely manner. Key job responsibilities An Investigation Representative provides timely resolution to the issue in hand by researching, querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive seller experience without compromising on time. The candidate should have the basic understanding of inbounding and should be able to communicate clearly in english in the written and verbal form. A day in the life An Investigation Representative is responsible for conducting assigned investigations in a timely manner within an ambiguous environment using data analysis and other tools. This requires high level of ownership throughout investigation life cycle by facilitating flow of information, reporting progress and identifying blockers & providing resolutions. An Investigation Representative will insist on high standards by effective deep dive to summarize findings and proposing solutions by identifying gaps and risks in current mechanisms. About the team Rest of World Inbound (ROW IB) team is a vertical of ROW APEX, India Operations. Our team objective is to provide the hassle free and smooth inbounding experience to all sellers and vendors across amazon fulfillment centres. The team is responsible to plan the freight delivery across fulfillment centres and perform rescue operations, and contingency management. 1 - Excellent communication skills (written and verbal) in English language. 2 - Good Working knowledge of MS office. 3. Deep diving skills Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities - Effectively communicate in a clear and professional manner at all times - Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners - Effectively manage sensitive cases by reporting up the escalation matrix - Demonstrate excellent time-management skills - Maintains or exceeds targeted performance metrics - Actively seek solutions through logical reasoning and identify trends to suggest process improvements Key job responsibilities A Transportation Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and verbal form. Logistics background and Experience in similar role Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Description: Role Title: Software Packaging & Distribution Analyst (L09) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top Rated Financial Services Companies. We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: This role will be part of the Enterprise Technology Services group as part of the CTO organization. Enterprise client computing is responsible for managing user endpoints and solutions for Physical and Virtual Environments. This includes endpoint Imaging for Windows and Mac, Software Packaging & Delivery, Vulnerability Management, Group Policy configuration, Chromebook Management, Business Application Support, and L3 escalated support teams. This team collaborates with various technology groups and Operations to implement user endpoint changes without end-user impact, partnered with the application team to implement the applications on user endpoints Role Summary/Purpose: As a Software Packaging and Distribution Analyst, you will develop the vision, architecture, capability roadmap, and plans for continuous improvement of the Software delivery program. You will partner with various internal teams, including IT Engineering and Infrastructure teams, Development, Corporate Communications, and other relevant teams, to manage the Software delivery process. The ideal Candidate will have experience providing specialized support with SCCM/Vulnerability Management/Software Packaging and Delivery. Ability to perform the patching and management of physical and Virtual environments, such as Citrix, AWS, and VMWare. Prior experience in a large organization deploying patching, vulnerability management, and Software Delivery is a key element in this role. The ability to provide technical leadership in various defined areas of expertise to less experienced colleagues to ensure a consistent approach. Excellent communication skills, both face-to-face and on the telephone, while having the ability to assess and prioritize tasks without close supervision, are essential. Key Responsibilities Software Packaging and Distribution Specialist, you are responsible for performing application discovery, application packaging, software distribution, and troubleshooting/problem determination. The delivery practitioner in this role will engineer automated installation code that enables a software application, update, or patch to be sent electronically to an end user workstation or device within a client environment. Complete software packaging per the information listed in the package requirements form. and activities to required timelines Perform complex resolution activities to diagnose packaging issues and perform Quality Assurance activities to ensure the package operates successfully in the customer environment Work with Transitions/Transformation teams to complete solution packaging work as described by the statement of work. This includes all Process Change Requests (PCRs) during Transition/Transformation Schedule distribution of software packages to the target audience through the distribution tool within the required duration and time frame, and complete pre-distribution analysis to ensure the request includes the necessary information to fulfil the process Update workflow management tools to ensure all Software Distribution activities are tracked and recorded Report any issues that may compromise the distribution timeframes or success Perform software distribution remediation on unsuccessful endpoints per account procedures Provide deployment reports and drive actions with relevant teams to ensure a 100% success ratio. Support monthly patching and ensure 100% compliance. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelors Degree in any discipline with minimum 4+ years of IT experience in managing Patching, Software packaging, and Software Delivery for Windows and MAC endpoints and in lieu of a degree 6+ years of experience required. Minimum of 4 years of experience in developing and implementing information systems Ability to package, Stage, and deploy the application for Windows. Expertise in software packaging tools, Flexera Management - InstallShield, Admin Studio, App V, MSIX Packager tool, and Wise/Orca. Should have good experience in SCCM (Software deployment & Reporting) Proficient in scripting languages (e. g. , VBS, Batch Scripting, and PowerShell). Proven ability in software distribution tools (e. g. , SCCM, Intune) In-depth knowledge to manage and create MSI, MSIX, and App-V. Working knowledge of Microsoft Intune, Windows 10 &11 Autopilot, MS Graph API, and PowerShell Scripting. Good Knowledge in supporting a VDI environment, Expertise in Software distribution using SCCM. Should be able to create custom scripts for gathering the inventory from clients. Should be able to handle the test and release of applications/Packages from SCCM. Should have good knowledge of MSI Tables. Should have excellent Packaging troubleshooting knowledge. Good knowledge of Windows Installer technology. Knowledge about other sequencing tools (3rd party), such as Admin Studio for automation, will be an added advantage JSS Application Integration/Deployments. Expertise in SCCM and Intune co-management is preferred Perform other duties and/or special projects as assigned. Eligibility Criteria: Bachelors Degree in any discipline with minimum 4+ years of IT experience in managing Patching, Software packaging, and Software Delivery for Windows and MAC endpoints and in lieu of a degree 6+ years of experience required. Work Timings : 3 PM - 12AM IST ( This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details . ) For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying. Inform your Manager or HRM before applying for any role on Workday. Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (Formal/Final Formal, LPP) L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible. L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L4+ employees can apply. Grade/Level: 09 Job Family Group: Information Technology

Embark on a transformative journey as a Technical Delivery Manager- Vice President and help us to redefine what s possible by the Technical Delivery of various changes in scope of MSO ( Mortgage Sales and Originations ) application team. You will be working closely with CIO (Chief Information Office), Business, Release Management, Service Management/RTB (Run the Bank) teams for BAU (Business as usual) change delivery, Problem Record/Incident fixes as well as Technology/Infrastructure upgrade initiatives. You may be assessed on key critical skills relevant for success in role, such as: Expertise on . Net, C#, Asp. net, WCF and SQL Server. Hand on experience on DevOps (CI:CD) skills. Should have good communication and stakeholder managements skills. Strong understanding and hand on experience on Change and Release Management processes. Some other additional skills included are: Exposure to Java technologies will be an advantage. Experience with Gitlab and GitLab Duo, Windows and SQL infrastructure. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our Pune office. Purpose of the role To manage the efficient delivery of large-scale technical projects and capabilities across the bank and collaborate with internal and external stakeholders to understand their needs and expectations throughout the software product lifecycle, adhering to agreed time, budget and quality requirements. Accountabilities Management of the delivery, resource allocation and improvement of complex technical project capabilities across the bank using Agile/Scrum methodologies for planning, stand-ups, demos, retrospectives and the execution of sprints. Collaboration with customers and business teams to manage and implement customer trails to support the proposal of technically feasible solutions, and effort and timeline expectations. Collaboration with software engineers, quality teams, product managers and other engineering teams to deliver high-quality products and features through the software project lifecycle aligned to the banks objectives, regulation and security policies. Identification, assessment, and mitigation of risks associated with technical projects to prepare the bank for potential challenges. Management of change requests and communication with stakeholders throughout the project lifecycle. Management of vendor relations involved in technical projects to ensure they deliver according to agreed terms. Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improving deliver outcomes and to foster a culture of continuous learning, technical excellence and growth. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures. . If managing a team, they define jobs and responsibilities, planning for the department s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. . If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. . OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. . Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

Join us as a MSSQL Database Administrator at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a MSSQL Database Administrator you should have experience with: Experience in support/setup/configuration of SQL Server 2012, 2014, 2016, 2017, 2019, 2022. Hands-on SQL Server Administration experience in High Availability and Disaster Recovery using AlwaysOn & Log-Shipping, Replication topologies, Backup and Recovery, Service Broker, Database Snapshots, Windows Clustering etc. Expert knowledge of T-SQL. Must have extensive experience as Production support SQL Server DBA - strong experience in large, high volume and high criticality environments. Database maintenance and troubleshooting. Must exhibit in-depth expertise in solving database contention problems (dead locks, blocking etc). Demonstrate extensive expertise in performance tuning including both query and server optimization. Ability to understand and influence high level technical design of Database components. Knowledge of the ITIL framework, vocabulary and best practices. Some other highly valued skills may include: Strong skills in designing and delivering platforms to hosts SQL server, covering HA and DR, at Enterprise scale. Experience of working in a highly regulated environment and the associated processes and tools. Demonstrate extensive expertise in performance tuning including both query and server optimization. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Chennai. Purpose of the role To effectively monitor and maintain the bank s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders. Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance. Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing. Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes. Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management. Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues. Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist. In this role, you will: Performance Engineering and testing efforts across Banking engineering disciplines and provide ongoing input into the overall process improvement of the Performance Engineering discipline within Digital / Channels Transformation Be responsible to deliver performance testing and engineering projects at Digital Channels End to End. Performance Testing and Engineering activity planning, estimating, designing, executing, and analysing output from performance tests. Requirements To be successful in this role, you should meet the following requirements: Well versed with following performance testing tools. Micro Focus LoadRunner Enterprise (VuGen, Analysis) JMETER, Postman, Insomnia Cloud based application performance test & engineering experience. AppDynamics, Splunk, Datadog, Grafana GitHub, Jenkins, Kubernetes, Jira & Confluence. Programming and scripting language skills in Java, Shell, Groovy, Python. Windows / UNIX / Linux / Web / Database / Network performance monitors & performance analysis to diagnose performance issues along with JVM tuning and Heap analysing skills. Experience of working in an Agile environment, "DevOps" team or a similar multi skilled team in a technically demanding function. Experience of working on performance testing and tuning of micro-services/APIs, Desktop applications, Webapps, Cloud Services, database queries. Skilled in defining SLOs, SLIs, and error budgets to support performance goals and incident management. Identify bottlenecks in the hardware and software platform, application code stack, network, measure, and document reliable predictions on potential bottlenecks as computing platforms and workloads change. Experience of writing/modifying performance testing scripts, Implementation & usage of automated tools for result analysis. Strong stakeholder management and excellent communication skills. Active contribution to evolving the overall Performance Engineering and test strategy. Experience working in fintech, banking, or high-transaction volume domains. You ll achieve more when you join HSBC. .

We have an exciting opportunity for you to enhance digital accessibility and inclusivity. As a Senior Accessibility Specialist within the Digital Accessibility team, you will ensure our digital products and services are accessible to all users, including those with disabilities. You will collaborate with cross-functional teams to address accessibility concerns and advocate for inclusive design. Job responsibilities Conduct comprehensive accessibility testing on digital products using assistive technologies and tools to ensure compliance with WCAG 2. 1 and 2. 2. Perform manual and automated accessibility testing using various tools and assistive technologies. Review and evaluate claims made in Voluntary Product Accessibility Templates (VPAT) for consistency and accuracy. Identify accessibility barriers and provide recommendations for remediation. Create and maintain test plans, test cases, and test scripts for accessibility testing. Document accessibility issues and findings with clear and actionable recommendations for remediation. Collaborate with cross-functional teams including developers, designers, and product managers to address accessibility concerns. Required qualifications, capabilities, and skills 3+ years of relevant accessibility testing knowledge with broad knowledge of accessibility barriers and tools for overcoming them. Knowledge of Web Content Accessibility Guidelines (WCAG) 2. 1 and 2. 2 Ability to discern accessibility issues from wireframes and code. Detailed accessibility knowledge in a broad range of technologies, including various platforms (Windows, MacOS, Android, iOS), video and digital media, PDF and document standards. Hands-on knowledge of assistive technology (e. g. , screen readers, magnifiers, alternative input). Basic knowledge of VPAT/ACR documents and experience working in JIRA tickets. Technical knowledge including Web Accessibility Initiative Accessible Rich Internet Applications (WAI-ARIA), HTML5, CSS, JavaScript, and qTest or other testing applications. Preferred qualifications, capabilities, and skills Knowledge of international laws is a plus. We have an exciting opportunity for you to enhance digital accessibility and inclusivity. As a Senior Accessibility Specialist within the Digital Accessibility team, you will ensure our digital products and services are accessible to all users, including those with disabilities. You will collaborate with cross-functional teams to address accessibility concerns and advocate for inclusive design. Job responsibilities Conduct comprehensive accessibility testing on digital products using assistive technologies and tools to ensure compliance with WCAG 2. 1 and 2. 2. Perform manual and automated accessibility testing using various tools and assistive technologies. Review and evaluate claims made in Voluntary Product Accessibility Templates (VPAT) for consistency and accuracy. Identify accessibility barriers and provide recommendations for remediation. Create and maintain test plans, test cases, and test scripts for accessibility testing. Document accessibility issues and findings with clear and actionable recommendations for remediation. Collaborate with cross-functional teams including developers, designers, and product managers to address accessibility concerns. Required qualifications, capabilities, and skills 3+ years of relevant accessibility testing knowledge with broad knowledge of accessibility barriers and tools for overcoming them. Knowledge of Web Content Accessibility Guidelines (WCAG) 2. 1 and 2. 2 Ability to discern accessibility issues from wireframes and code. Detailed accessibility knowledge in a broad range of technologies, including various platforms (Windows, MacOS, Android, iOS), video and digital media, PDF and document standards. Hands-on knowledge of assistive technology (e. g. , screen readers, magnifiers, alternative input). Basic knowledge of VPAT/ACR documents and experience working in JIRA tickets. Technical knowledge including Web Accessibility Initiative Accessible Rich Internet Applications (WAI-ARIA), HTML5, CSS, JavaScript, and qTest or other testing applications. Preferred qualifications, capabilities, and skills Knowledge of international laws is a plus.