Warehouse Manager- FC/Hub Operations

About Zippee

• Zippee is building India’s #1 Quick Commerce Logistics for consumer brands.
• Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min/120-Min/Same-Day Delivery for customers through our dark store network across India.
• Our team comprises folks from Reliance Retail, Retention Science, blinkit, oracle & institutions like Hindu College, BITS Pilani, and the University of Southern California.
• We’re backed by VCs & founders of India's biggest unicorns like Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), Prashant Pitti (easemytrip).

Responsibilities:

• Help oversee Same-Day Delivery operations in Dehradun while managing FC and last-mile delivery teams.
• Work closely with our customers (D2C/E-Commerce Brands) and support them in growth.
• Own all aspects of FC & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.
• Ensure a streamlined Supply Chain to drive 100% success rate in Same-Day Delivery & meet SLAs across the city.
• Lead all metrics related to reliability, customer experience & CPO (cost-per-order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them.
• Oversee weekly audits and daily MIS reporting to Management.
• Help create a rockstar culture amongst your team to scale to profitability.

Qualifications:

• 4-9 years of FC/Warehouse Operations experience at Quick Commerce/Ecommerce warehousing/logistics companies.
• Team management, stakeholder management, & independent decision-making experience are a must.
• Must have an owner's mindset. We are looking for owners, not employees.

Benefits:

• Be part of a tight-knit rocket ship passionate about empowering consumer brands in the quick commerce era.
• Annual company retreat.
• Growth Opportunities